Sinclairs Retreat Ooty

Property class: 3.5
Family-friendly hotel in Ootacamund with restaurant and bar/lounge

Choose dates to view prices

Bring the kids when you stay at Sinclairs Retreat Ooty, and they can enjoy the free kids' club. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights.

Reviews

6.4 out of 10
Good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Gym
The current price is $66
$69 total
includes taxes & fees
Nov 16 - Nov 17

Room options

View all photos for Deluxe Room

A hotel room with a large bed, a sofa, a chair, and a small table.

Deluxe Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Premier Room, 1 Double Bed

  • Valley view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

A hotel room with a bed, a sofa, a chair, a bedside table, and a window with curtains.

Superior Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

A hotel room with a bed, a desk, a chair, a television, and a potted plant.

Deluxe Suite

  • Valley view
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Room

A hotel room with a bed adorned with rose petals, a television on the wall, a seating area with a table and chairs, and a small kitchenette.

Exclusive Room

  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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Exterior
Mango Hill Shola Ooty
Ootacamund
  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
6.6 out of 10, Good, 7 reviews
The price is $64
$67 total
includes taxes & fees
Oct 28 - Oct 29
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About the neighborhood

Map
Gorishola Road, Ootacamund, Tamil Nadu, 643 001

What's nearby

  • Government Botanical Gardens - 7 min drive - 3.6 km
  • Union Church - 7 min drive - 4.3 km
  • Mudumalai National Park - 8 min drive - 5.0 km
  • Ooty Rose Garden - 8 min drive - 5.3 km
  • Ooty Lake - 9 min drive - 6.0 km

Getting around

  • Coimbatore (CJB) - 33.9 miles/54.5 km
  • Kateri Station - 33 min drive
  • Ooty Udhagamandalam Station - 45 min drive
  • Coonoor Station - 50 min drive
  • Airport pick-up service

Restaurants

  • ‪Adyar Anandha Bhavan - ‬6 min drive
  • ‪Sugar Dribble - ‬6 min drive
  • ‪Accord Highland Hotel - ‬5 min drive
  • ‪The Planters Paradise - ‬6 min drive
  • ‪Domino's Pizza - ‬6 min drive

About this property

Sinclairs Retreat Ooty

  • Bring the kids when you stay at Sinclairs Retreat Ooty, and they can enjoy the free kids' club. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights.

At a glance

Hotel size

    • 81 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
    • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)

Transfers

    • Airport pickup (available 24 hours)*

Other information

    • Designated smoking areas

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Reviews

Sinclairs Retreat Ooty Reviews

6.4

Good

6.6

Cleanliness

7.4

Location

7.0

Staff & service

6.4

Property conditions & facilities

Popular mentions

Food
Service staff
Room
Bathroom
Room service

Reviews

Verified review

8/10 Very good

The lawn ground is pretty good and the view is nice. There is kind of a club house in the lower floor with kids section and indoor games.
Verified review

4/10 Fair

When I checked in the room had prior guest’s trash and the bed and bathroom smelled terrible. The couch had blood stains. Gave my laundry to be cleaned and it came back stinking like urine. The food was also bad.
Verified review

2/10 Poor

Unclean property, dirty toilets, noisy rooms, please do not stay here at all. it's nothing like it shows on the photos.
Verified review

2/10 Poor

I wanted to tell the cons. first 1.) Property is away from ooty town. You need ken vehicle 2.) You cant have outside food, you will be forced to eat hotel food, there are no any varieties and very pathetic taste and dishes. I will give 2/10 for food and its overpriced 3.) The road to this hotel from ootty is in pathetic condition 4.) Room service and e evrything closes by 10 so if you have party with friends and want something..no options as no outside food and no inside
Verified review

4/10 Fair

View from the room is amazing , but the when we opened the washroom door there was a strange awful odor in the washroom, the in room dining menu sucks it’s barely any menu … the breakfast was good with so many options …. The staff were great in greeting , but the room lacks so many amenities, no iron , no hot water 24/7 , no fridge , on some occasions our room service was horrible we had to call like 3 times to enquire about the order ….. it’s barely a 3 star resort …..
Verified review

10/10 Exceptional

Friendly staff, clean and luxurious interiors

Pleasant stay , we enjoyed. Most important highlight was friendliness of all the staff. Clean and luxurious room. Food is nice with little variety to offer.
View from our room at sinclair
Verified review

6/10 Good

Place not as stated

Hotels.com should not advertise this hotel. Services are very limited. Place is not 1.6 Km from Ooty center. It is nearly 7 KM. Maps does have the right direction. I think i should be refunded part of my cost. Would not recommend to friends.
Verified review

2/10 Poor

Worst experience

Not worth the money
Verified review

6/10 Good

The property looks very pretty and has a nice view of the city. sadly our stay was a bit disappointing as we had chosen this hotel due to it having a spa. they never advised in advance that the spa was closed for renovation. so we payed a much higher price for a hotel that had no spa or internet. the internet did not work during our entire stay. considering some of the phones did not get a signal at the property, that mean being out of touch and not being able to research places to see. so overall a disappointing stay. the only bright side is that the staff was very nice. in the future the hotel SHOULD list on it's website that it's spa is not working. honestly if we had been not as nice customers we would have had a fit over the false advertising.
Verified review

10/10 Exceptional

Beautiful Hotel at Beautiful place

The stay was excellent but few suggestions. They are lacking hair dryers in each room, they should have lights in cupboards. The kettles were not properly cleaned.
Verified review

10/10 Exceptional

Location is very good,staff specially Front Office,House keeping Bharat are really good
Verified review

2/10 Poor

Sinclair's --- The Wort Ever Hotel in Ooty

The Worst Ever Stay in My Life... Its the Worst Hotel in the Entire Ooty I had been stayed in this hotel from 28.05.2019 to 30.05.2019. The Rooms are very dirty, washrooms are looks like pubic toilets. No cleanliness in the entire hotel, the entire hotel looks like a cost cutting museum. The Restaurant is the worst part of the hotel, F&B manager Mr. Andrew is arrogant & have no command on the daily upkeep & cleanliness of the hotel. Overall its the worst ever stay in my life. Dont book this Hotel .
Verified review

8/10 Very good

Great staff. Great location. Bathtub had no shower curtain. Breakfast was great. Property manager was responsive to our requests.
Verified review

8/10 Very good

Visit at Sinclairs Retreat.

Areas of improvement: food menu options, Internet was pretty bad in the hotel. And the hotel needs to have more directions to the hotel. Elevation and the gardens in the resort were wonderful.
Verified review

8/10 Very good

It was good journey , good food and great people. They can give some attention to odour in lobby as well as corridor.
Verified review

8/10 Very good

Menu of Room sevices is very very limited. Although more items are required in the restuarant, they are not provided in the room.
Verified review

6/10 Good

Breathtaking location

Excellent location. Overpriced and the rooms need so much attention. For the price, not worthy. Service is really good and so is the food. Overall experience was good. Hope they seriously upgrade the rooms as they are really dull.
Verified review

8/10 Very good

All service are good and satisfied with service. Good property
Verified review

2/10 Poor

It was really a bad experience staying at Sinclairs.firstly the reception guy was unable to find the expedia voucher received from expedia.We waited for an hour before we could check in.On entering the room the bedsheets were all dirty and old.The pillow was too soft without any proper material in it .There were very less sockets and that too not working.The bathroom was quite small.Also to add was the disapoointing breakfast. It was a 2 star property at the rate of 4 star. Really a first time bad experience through Expedia.
Verified review

2/10 Poor

Pathetic hotel except the scenery outside.

This hotel only looks good on the outside. Inside it’s crap and dirty. Beds are in horrible condition. Bathrooms are pathetic. Sinks only give u hot water and no warm water. When u shower, water leaks into the toilet and no soap holders. Hallways smell like toilet. One of the pathetic experience for me ever after paying 100$ a night.
Verified review

10/10 Exceptional

Amazing

It was amazing
Verified review

4/10 Fair

Propreté douteuse, réservation pour une chambre de luxe au final une chambre sale, salle de bain pas propre, linge de toilette gris et abattant des toilettes cassé
Verified review

10/10 Exceptional

Excellent hotel and stuff are extra ordinary. Hotel location is great.
Verified review

10/10 Exceptional

Excellent hotel and stuff are good. This is one of the best property in ooty
Verified review

6/10 Good

Rooms were small and felt conjested

Rooms were small and were expensive With not that good view