Maybe I'll start by saying that all contact I had with the personnel was via social media. Clearly some messages were automatic. Personally I'm not impressed by short messages, I prefer to meet humans f2f. The room was simple, functional, clean. However the ventilation was poor and opening the window made it worse as the minimalistic inner courtyard's walls were crowded by sewage pipes, both noisy and certainly leaky as far as the smells could tell. I close by stating the obvious, Florence is saturated by tourists also after the summer period, and prices of hotels and rooms are on average 2-3 times higher than in Paris or London for the same quality. This was no exception. Consider daytime mingling among tourists in the centre and spending the night away, trains function well enough for half an hour's commute to a place where quality matches price?
