Verified review
8/10 Very good
Michelle
Sep 11, 2026
Rooms were clean, very large and well decorated with premium materials like marble and automated toilets. Location was convenient next to Flower City Square, there are cafes and convenience shops next to the hotel. Some rooms and floors smelt really badly of smoking from other guests. We had to change rooms.
We expected the hotel staff to speak a bit more English, but both parties could get by with translation apps. Staff did not respond to any of our messages sent weeks in advance on the hotels.com messages for help with restaurant bookings - several messages were sent and ignored.

























