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Casa Maca

3.0 star property
Hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Escape to Casa Maca, where you can unwind in the garden or take a refreshing dip in the outdoor pool. Connect with free WiFi and enjoy smoke-free premises and comfortable outdoor furniture.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (5)

  • Housekeeping (on request)
  • Outdoor pool
  • Air conditioning
  • Garden
  • Picnic area

Feel at home (5)

  • Private bathroom
  • Garden
  • Cable TV service
  • Outdoor swimming pools
  • Free toiletries
The current price is $21
$32 total
includes taxes & fees
May 19 - May 20

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Comfort Studio

Comfort Studio | In-room safe, iron/ironing board, free WiFi, bed sheets

Comfort Studio

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area | 32-inch Smart TV with cable channels

Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Apartment

32-inch Smart TV with cable channels

Traditional Apartment

  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Studio

Standard Studio | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Private kitchen

Superior Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Standard with internal view

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Standard with internal view

  • 18 sq m
  • Sleeps 2

View all photos for Studio Standard with internal view

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Standard with internal view

  • 18 sq m
  • Sleeps 2

View all photos for Studio Standard

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Standard

  • 45 sq m
  • Sleeps 6

View all photos for Studio VI

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio VI

  • Sleeps 2

View all photos for Studio VE

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio VE

  • Sleeps 2

View all photos for Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment

  • Sleeps 6

Comfort Studio

  • Sleeps 2

Suite

  • Sleeps 3

Superior Suite

  • Sleeps 3

View all photos for Junior Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite

  • Sleeps 4

Junior Suite

  • Sleeps 3

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About the neighborhood

Map
Av. Juárez, Lote 008-1, Mz. 15, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Playacar Beach - 9 min walk - 0.8 km
  • Central Square - 11 min walk - 1.0 km
  • Mamitas Beach - 4 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 96 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/20 km

Restaurants

  • ‪Merchant Carnitas - ‬1 min walk
  • ‪Asadero El Pollo - ‬4 min walk
  • ‪Empanadas y Salbutes de la Juárez - ‬2 min walk
  • ‪Aguas Frescas - ‬2 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

Casa Maca

When you stay at Casa Maca, you'll be in a great location, within just a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Other highlights include an outdoor pool and a garden.

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 72 hours before arrival with check-in instructions; access will be through a private entrance
    • This property doesn't offer after-hours check-in
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Virtual front desk

Facilities

  • Garden
  • Picnic area
  • An outdoor pool
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Housekeeping on request
  • In-room safe
  • Guidebooks/recommendations

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 3.4 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Frequently asked questions

Does Casa Maca offer free cancellation for a full refund?

Yes, Casa Maca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Maca?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Casa Maca?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 25.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Casa Maca?

Sorry, there's no onsite parking at Casa Maca.

What are the check-in and check-out times at Casa Maca?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Casa Maca?

No, this hotel doesn't have a casino, but Riviera Gran Casino (10-min walk) is nearby.

What is there to do at Casa Maca and nearby?

Casa Maca has an outdoor pool and a picnic area, as well as a garden.

What's the area around Casa Maca like?

Casa Maca is in Downtown Playa del Carmen, a short 9-minute walk from Playa del Carmen Main Beach and 6 minutes' walk from Quinta Avenida.

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Reviews

Casa Maca Reviews

8.2

Very Good

8.4

Cleanliness

7.6

Amenities

9.2

Staff & service

8.4

Property conditions & facilities

Reviews

Verified

8/10 Very good

Great location and helpful staff.
Oscar, 5-night trip
Verified

10/10 Exceptional

Staff was really friendly and helpful they found us great rates for small trips and restaurants and TAXI fares
Chris, 14-night trip
Verified

6/10 Good

Location is great but overall experience was subpar. Lots of noise and water was difficult to control (hot vs cold). Also they said they’d store my luggage and then later asked for a fee.
Siddhartha, 3-night trip
Verified

10/10 Exceptional

New remodel room, very clean and helpful staff. Please don’t let the front discourage you. Its hallway goes through a strip mall type building. We usually only stay Marriott’s and resorts but this was extremely nice with a balcony too
anthony, 6-night trip
Verified

10/10 Exceptional

Great place in playa del carmen

It’s a lovely hotel walking distance to the beach with a amall pool, outdoor seating etc. staff were very friendly and helpful
Shani, 4-night trip
Verified

6/10 Good

We truly enjoyed our stay mainly because of the kindness and friendliness of the staff, who were welcoming and helpful throughout our visit. The location is excellent — close to everything, making it very convenient. The air conditioning worked well, the room size was practical, and the Wi-Fi functioned properly. Access to Netflix and other streaming platforms was also appreciated. However, a few areas could be improved. The cutlery and utensils felt greasy. The refrigerator did not stay cold enough even when set to the highest level, which prevented us from properly storing food and led us to eat out instead. The shower drain was clogged, and there was occasionally a sewage-like odor. Although the sheets and towels smelled clean, they were stained. We had to request an extra blanket as it was cold at night. The pillows were not very comfortable, and soundproofing could be improved — we could hear surrounding music and neighbors even at normal speaking volume. Overall, we would return for the location and the quality of service. With a few improvements, the experience could easily be excellent.
Éloi Henri, 7-night trip
Verified

10/10 Exceptional

Place is brand new! Owner was very friendly. Location is very convenient. Easy walk to bus station, and the beach. Would definitely come back!
Jorge, 1-night trip
Verified

4/10 Fair

VACATIONERS ALERT When you see the pictures of this hotel it looks really nice. SO VERY WRONG We booked a junior suite, they put us on the 3rd floor #2306 We had to stay in this room for 3 nights listening to the banging noise of the water tank every 5 minutes no sleep. Water flies was coming out the drain when we turn on the water, plus the water dains very slowly. You can not regulate the shower it gose from hot to freezing cold on its own. When you look out the window you feel like you're in the ghetto. Expedia tried to reach out to them several times when they finally got through, they told expedia that they upgraded our room at no extra cost. They did not upgrade they gave us another junior room with a coach suite # 2203. Now that room #2203 when you look out the window again you feel like you're in the ghetto. Bathroom light fixture did not work even though they brought someone in to fix it, it still was not working. Foul smell came from the sink that we had to keep closing the door and left all the windows open. So that smell would go away. We even borrowed one of their air fresheners at times to make the room smell nice. I could keep going on about this hotel Casa Maca,how bad it was. The only good thing I can say is that Jose and Alondra helped us wherever they can. I'm grateful for their help. So please when you see Casa Maca hotel, keep scrolling. P.S look at my pictures.
Janice Gail Mary, 14-night trip
Verified

10/10 Exceptional

The staff were great!!! Excellent location. Lovely staff. Housekeepers were Fabulous!!!
Shannon, 10-night trip
Verified

10/10 Exceptional

Nice staff and clean room
Adriana, 7-night trip
Verified

8/10 Very good

Located just near playa del Carmen Beach and all amenities in walkable location.
Jerin, 3-night trip
Verified

6/10 Good

The shower leakes into the floor of the bathroom, the latches for shower are rusted,.
Juan, 1-night trip
Verified

10/10 Exceptional

Amazing staff went above and beyond
Christina, 3-night trip
Verified

8/10 Very good

Good
Dora, 6-night trip
Verified

8/10 Very good

Habitación limpia
Octavo, 2-night trip
Verified

8/10 Very good

Chambre au top. Personnel aux petits soins
Ronan, 1-night trip
Verified

10/10 Exceptional

Habitacion muy limpia, excelente servicio.
Maria, 1-night trip
Verified

8/10 Very good

La habitación está limpia y aceptable comoda..! El personal fue amable...
Esteban, 4-night trip
Verified

10/10 Exceptional

Instalaciones limpias, espacio en habitacion excelente para la estancia, muy seguro, personal siempre atento y resolviendo inconvenientes
Jorge, 4-night trip
Verified

10/10 Exceptional

Très bon accueil. Le monsieur était très gentil et sympathique.
lina, 1-night trip
Verified

2/10 Poor

Nada recomendable
Edgar Javier, 2-night trip
Verified

10/10 Exceptional

Excelente opción en Playa para hospedarse.

Excelente hotel para hospedarse. Muy limpio y tranquilo, cerca de 5a. Avenida , playa, tiendas, restaurantes. Sólo estuvimos una noche pero sin duda volveremos .
1-night trip
Verified

2/10 Poor

Sucio y nadie atiende
KATJA, 3-night trip
Verified

8/10 Very good

좋아요!

위치 좋고 시설 깨끗하고 에어컨 잘 작동되며 온수도 잘 나옵니다. 다만 냉장고가 없어서 아쉬웠어요
Hyesun, 2-night trip
Verified

10/10 Exceptional

Un lugar cómodo y agradable
Yammil, 5-night trip