Swiss Diamond Hotel & SPA

Property class: 5 and above
Lakefront hotel with 2 restaurants, near Lake Lugano

Choose dates to view prices

Swiss Diamond Hotel & SPA features a rooftop terrace and puts you just steps from Lake Lugano. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Restaurant Lago, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar, and a health club. Fellow travelers love the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
The current price is $317
$340 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, Lake View

A hotel room with a large bed, a sofa, a TV, and a view of the water.

Superior Double Room, Lake View

8.8 out of 10
Excellent
(5 reviews)
  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Bedroom, Lake View

A living room with a large window, a sofa, a coffee table, and a floral wall mural.

Deluxe Suite, 1 Bedroom, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, Terrace, Lake View

A spacious living room with a large sofa set, a wooden coffee table, and a desk with a chair. A painting is on the wall, and there is a view of a balcony with curtains.

Presidential Suite, 1 Bedroom, Terrace, Lake View

  • Lake view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Prestige Double Room

A hotel room with a large bed, a desk with a lamp, a chair, and a window with curtains.

Prestige Double Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

A hotel room with a large bed, a wooden headboard, a desk with a chair, and a window with curtains.

Classic Double Room

7.8 out of 10
Good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Balcony, Lake View

A hotel room with a large bed, a sitting area with a chair and a table, and a view of a forested area through large windows.

Deluxe Double or Twin Room, Balcony, Lake View

9.2 out of 10
Wonderful
(23 reviews)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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  • Pet friendly
  • Free parking
9.2 out of 10, Wonderful, 862 reviews
The price is $213
$236 total
includes taxes & fees
Nov 18 - Nov 19
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About the neighborhood

Map
Via Riva Lago Olivella, Vico Morcote, TI, 6921

What's nearby

  • Lake Lugano - 3 min walk - 0.3 km
  • Parco Scherrer - 19 min walk - 1.5 km
  • Swing the World - 19 min walk - 1.7 km
  • Morcote Castle Estate Winery - 4 min drive - 1.5 km
  • LAC Lugano Arte e Cultura - 14 min drive - 11.9 km

Getting around

  • Lugano (LUG-Agno) - 29 min drive
  • Milan Malpensa Airport (MXP) - 52 min drive
  • Melide Station - 4 min drive
  • Lugano-Paradiso - 9 min drive
  • Capolago Riva S Vitale Station - 12 min drive
  • Free train station pick-up

Restaurants

  • ‪Bar Eclisse - ‬11 min drive
  • ‪Caffé Vecchio Teatro - ‬16 min walk
  • ‪Al Porto - ‬5 min drive
  • ‪Locanda Borromini - ‬5 min drive
  • ‪Barcaioli - ‬18 min walk

About this property

Swiss Diamond Hotel & SPA

  • Swiss Diamond Hotel & SPA features a rooftop terrace and puts you just steps from Lake Lugano. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Restaurant Lago, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar, and a health club. Fellow travelers love the helpful staff.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 84 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite valet parking
    • Uncovered onsite self parking (CHF 20 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Transfers

    • Free train station pick-up*

Other information

    • Designated smoking areas

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Reviews

Swiss Diamond Hotel & SPA Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered exceptional service, delicious food, and a beautiful view, making for a wonderful dining experience. (9 reviews)
  • The breakfast buffet offered a wide variety of options and was described as delicious and excellent. (10 reviews)
  • The spa was beautiful, relaxing, and of high quality. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

View
Service staff
Room
Food
Lake
Room service
Family friendly
Children

Reviews

Verified review

10/10 Exceptional

Amazing staff. Great food and music. 10/10 recommend.
Verified review

10/10 Exceptional

Excellent Hotel in a very nice location.
Verified review

10/10 Exceptional

Beautiful hotel right on the lake
Verified review

10/10 Exceptional

A lovely place, with amazing staff and scenery.
Verified review

8/10 Very good

Excellent location and service
Verified review

10/10 Exceptional

We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
Verified review

8/10 Very good

Wonderful view and nice peoples
Verified review

10/10 Exceptional

Wow…the service and the view of the lake were breath-taking.
Verified review

10/10 Exceptional

Nice location and friendly service - a bit outdate

Nice location and good service - the hotel is a bit old, but all in all we would come back!
Verified review

10/10 Exceptional

An excellent location and exceptional standards. The staff were very friendly and welcoming, they were courteous and knowledgeable. Definitely recommend 👌
Verified review

8/10 Very good

LAKE VIEW ROOM IS BEAUTIFULLY.
Verified review

10/10 Exceptional

Amazing

Our planned trip to SDH far exceded our expectations on location, staff, service and amenities. Who highly recommend and cannot wait to visit again.
Verified review

10/10 Exceptional

Clean and made us feel relaxed.
Verified review

10/10 Exceptional

This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
Verified review

10/10 Exceptional

Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
Verified review

10/10 Exceptional

Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
Verified review

10/10 Exceptional

Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Verified review

10/10 Exceptional

We had a small hiccup during check-in regarding the quality of our room, but the staff went above and beyond to ensure we had a pleasant stay. Special thanks to Natalia for her excellent service. Overall, the team made our experience wonderful despite the initial issue. Highly recommended!
Verified review

8/10 Very good

The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
Verified review

4/10 Fair

Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
Verified review

10/10 Exceptional

Nice location with great views, room is clean and staff is friendly, I will recommend this hotel to my friends and we will book this hotel again for next visit.
Verified review

10/10 Exceptional

This is a wonderful hotel with all the needed amenities. Great location in Morcote, which is close to Lugano and the train station. Staff was excellent, especially the driver Hasim.
Verified review

10/10 Exceptional

We enjoyed our stay very much
Verified review

10/10 Exceptional

Loved the hotel Perfect licatio Rooms beautiful, great beds Nespresso in rooms Robes and slippers - the best ! Can’t wait till next year !
Verified review

10/10 Exceptional

First rate service and cuisine! Was very impressed by personnel.