Near the iconic Lion Monument, Hotel Luzernerhof offers a warm welcome with its inviting bar and restaurant. Connect to WiFi, take in the views on the terrace, or enjoy assistance from helpful staff. Previous guests rave about this hotel’s prime location and attentive service.
Hotel Luzernerhof offers a fantastic location, putting you just a 5-minute walk from Bourbaki Panorama and Lion Monument. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Also, Lucerne Town Hall and Chapel Bridge are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers.
At a glance
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Hotel size
64 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets allowed*
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking within 328 ft (CHF 30 per day)
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Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Ski area nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Terrace
Accessibility
Elevator
Elevator door width (inches): 24
Wheelchair-accessible path to elevator
Room amenities
Be entertained
28-inch flat-screen TV
Cable TV channels
Home comfort
Heating (climate-controlled)
Espresso maker
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.80 per person, per night
Destination fee: CHF 2.70 per person, per night. This fee does not apply to children under 1 year of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately CHF 20 for adults and CHF 15 for children
Pets
Pets are allowed for an extra charge of CHF 20 per pet, per night
Parking
Parking is available nearby and costs CHF 30 per day (328 ft away)
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne
Frequently asked questions
Does Hotel Luzernerhof offer free cancellation for a full refund?
Yes, Hotel Luzernerhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Luzernerhof?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per night. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at Hotel Luzernerhof?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Luzernerhof?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (5-min walk) is nearby.
What is there to do at Hotel Luzernerhof and nearby?
Have fun with nearby winter activities like skiing. Additional recreation nearby includes casino gaming.
What's the area around Hotel Luzernerhof like?
Hotel Luzernerhof is located on the boardwalk/promenade in Old Town Lucerne, a short 8-minute walk from Lucerne (QLJ-Lucerne Train Station) and 8 minutes' walk from Chapel Bridge. Travelers give top marks for the hotel's prime location.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Location
8.4
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a great way to start each day with good options and a pleasant experience. (26 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Bus
Lake
Air conditioning
Coffee
Train station
Parking
Reviews
Verified
10/10 Exceptional
Jan 6, 2026
Great location, helpful staff.
David
David, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
It was a great time and stay at Luzerne. The breakfast was good. The staff were nice. Check in was easy and smooth. The elevator wasn't working when I got there and had to walk the stairs to the 6th floor. They fixed the elevator shortlt after.
Felix
Felix, 1-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Great location, and friendly staff.
linda
linda, 1-night trip
Verified
8/10 Very good
Nov 12, 2025
Clean room and comfy bed. Rooms are large & quiet. Breakfast for a fee but was really good with plenty of great options. Would stay again if in Lucerne.
Marlene
Marlene, 2-night trip
Verified
8/10 Very good
Oct 3, 2025
Old hotel, but it is clean and staff are helpful
Tianjiang
Tianjiang, 1-night trip
Verified
8/10 Very good
Nov 1, 2025
Nice room. Decent simple breakfast. Great location
Simone
Simone, 6-night trip
Verified
8/10 Very good
Dec 14, 2025
The location was good but the outstanding thing was the size of the 3-person room we booked. “Palatial” is not an understatement! And whilst some repairs are needed, the penthouse feel and size of the master bedroom cannot be beaten.
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Jun 27, 2025
Really good and comfortable, very good location.
ROSSANA
ROSSANA, 1-night trip
Verified
8/10 Very good
May 26, 2025
This property is perfect for those simply wanting to visit the area and travel around.
Clay
Clay, 2-night trip
Verified
8/10 Very good
Jan 8, 2025
Location is perfect, rooms renovated and comfortable.
Cristina
Cristina, 3-night trip
Verified
8/10 Very good
Apr 23, 2025
The staff were very nice, and the area is fantastic
sehim
sehim, 2-night trip
Verified
10/10 Exceptional
Jul 16, 2025
I had a nice stay at this hotel. Very well located in the center, not far from the train station and close to most touristic attractions. The room was clean and comfortable.
Meri
Meri, 2-night trip
Verified
10/10 Exceptional
Nov 1, 2024
Great location and decent size rooms for a single guests.
Seda T
Seda T, 1-night trip
Verified
10/10 Exceptional
Jul 8, 2025
Great hotel - excellent location, good rooms, good air conditioning, friendly staff. Highly recommended.
Benjamin
Benjamin, 2-night trip
Verified
10/10 Exceptional
Jun 25, 2025
Great location, clean, tidy and modern. Great complimentary tea/coffee. Convenient for all attraction
Jacqueline
Jacqueline, 2-night trip
Verified
10/10 Exceptional
Sep 21, 2024
great staff, great location, and fantastic hotel for a good price. Would stay again!
Paige
Paige, 2-night trip
Verified
8/10 Very good
Oct 17, 2025
Convenient location and reasonable price. Breakfast was good. Room did not have temperature control. Good space for clothes and toiletries. Not fancy but served the purpose
Elaine
Elaine, 3-night trip
Verified
10/10 Exceptional
Apr 29, 2025
All of the hotel employees were friendly and very helpful.
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Oct 30, 2024
I loved Lucerne and the hotel was centrally located to shopping, food, etc.
Nancy
Nancy, 4-night trip
Verified
10/10 Exceptional
May 6, 2025
Nice hotel in convenient location. Good breakfast. Would definitely recommend.
Adriane
Adriane, 2-night trip
Verified
10/10 Exceptional
May 10, 2025
The hotel is in a great location. Right on a main bus line to train station and Mt. Pilatus
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
May 8, 2025
We stayed in a junior suite which was perfect. The location is great, just a short walk from most places. Highly recommend
Grant
Grant, 5-night trip
Verified
10/10 Exceptional
Oct 6, 2024
Location was great
Linda
Linda, 1-night trip
Verified
10/10 Exceptional
Mar 28, 2025
Hotel Luzernerhof
Great location with clean, quiet rooms. Hotel is much nicer than it looks from outside.
Jussi
Jussi, 3-night trip
Verified
8/10 Very good
Jun 18, 2025
It was very hot while we were there and the fan was insufficient to cool the room but the room itself was lovely and breakfast was very good!