4/10 Regular
23 sep. 2025
I’ve stayed at this hotel before and was very happy with my experience, but this time was completely different. The room was filthy. There was black hair all over the bathroom floor, and the toilet still showed evidence that the last guest had been there. The bedroom was so dusty I could actually clump the dust together, and the kitchen floor had debris scattered across it.
They did offer to move us, but the next room wasn’t any better. There was toilet paper on the floor, yellow stains running down the mattress protector (which I only noticed because the bed wasn’t even made properly), and overall the beds looked sloppy—one was only half tucked, and the other wasn’t tucked at all.
I finally asked for cleaning supplies so I could clean the room myself. Unsurprisingly, every time I wiped something down, the cloth turned completely black.
This level of cleanliness might be expected in a $60-a-night motel, but not at a hotel charging over $300 a night. Overall, my stay was far from satisfactory.
Elesha
Elesha, se hospedó 1 noche con familiares
Opinión verificada de un huésped de Hoteles.com
