We had a pleasant stay at Apple Melaka Residence. The apartment was clean upon arrival, the Wi-Fi was good, and the slide and Street Fighter arcade machine were enjoyed by both children and adults. The TV was working, although we hardly used it.
However, some maintenance issues need attention. Some Mario-themed wall stickers and decorations were peeling off, the living room clothes hanger was broken, and the extension plug near the slide had a burnt, melted multi-socket stuck to it, which is a safety concern.
The ensuite bedroom was clean, but the other bedroom had a noticeable cigarette smell. The bedroom and jacuzzi room doors could not be kept open with the provided door stoppers, making ventilation difficult. The common toilet door required a hard push to close, and its lighting was rather dim.
The jacuzzi was working well, but a lot of dirt came out from the filter when the water and bubbles were switched on. The TV in the jacuzzi room had also been removed, despite being advertised in the listing. The children were looking forward to watching videos while enjoying the jacuzzi, so this was disappointing.
The kitchen was well-equipped, but there was a noticeable sewage-like smell even with the drain covered.
Overall, the apartment has great family-friendly facilities, but better maintenance, cleanliness and accurate listing information would greatly improve the guest experience and encourage return visits.