Neptune Beach Resort

Property class: 4
All-inclusive hotel with 3 bars/lounges, near Bamburi Beach

Choose dates to view prices

Placing you within a 15-minute walk of Bamburi Beach, Neptune Beach Resort features a nightclub and a free kids' club. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 3 bars/lounges. Other highlights at this all-inclusive hotel include a children's pool, a snack bar/deli, and a terrace.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 3 bars/lounges
  • Outdoor pool
  • Nightclub
  • Free children's club
  • Beach towels
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business center

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Television
The current price is $202
$238 total
includes taxes & fees
Sep 23 - Sep 24

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Suite

  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

A hotel room with a large bed, a TV, a desk, and a balcony with a view.

Superior Room

  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

A hotel room with a bed, curtains, a ceiling fan, a window with curtains, a chair, a table with a tray, and a view of palm trees.

Standard Room

  • Garden view
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Ocean Front Room

A hotel room with a bed, a television, a desk, and a balcony with a view.

Superior Ocean Front Room

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room

A resort with multiple lounge areas, a pool, and a building with multiple floors.

Standard Room

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

DOUBLE STANDARD

  • Sleeps 4

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8.8 out of 10, Excellent, 809 reviews
The price is $200
$250 total
includes taxes & fees
Sep 23 - Sep 24
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About the neighborhood

Map
Bamburi Beach, Mombasa, 83125

What's nearby

  • Mombasa Go-Kart - 3 min walk - 0.3 km
  • Bamburi Beach - 10 min walk - 0.8 km
  • Nyali Beach - 16 min drive - 11.3 km
  • Mombasa Island - 19 min drive - 14.2 km
  • Diani Beach - 59 min drive - 51.7 km

Getting around

  • Vipingo (VPG) - 38 min drive
  • Mombasa (MBA-Moi Intl.) - 48 min drive
  • Ukunda (UKA) - 96 min drive

Restaurants

  • ‪Infinity Deck - ‬5 min drive
  • ‪The Splash Park Restaurant - ‬5 min drive
  • ‪Dublin Street - ‬6 min drive
  • ‪Char Choma - ‬3 min drive
  • ‪Kingston Beach Lounge - ‬5 min drive

About this property

Neptune Beach Resort

  • Placing you within a 15-minute walk of Bamburi Beach, Neptune Beach Resort features a nightclub and a free kids' club. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 3 bars/lounges. Other highlights at this all-inclusive hotel include a children's pool, a snack bar/deli, and a terrace.

All inclusive details

  • This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks, and beverages included

Land activities

    • Tennis
    • Volleyball

At a glance

Hotel size

    • 78 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Beach volleyball
  • Snorkeling
  • Pool table
  • Beach nearby
  • Golf lessons nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach towels
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Mosquito nets
  • An outdoor pool
  • Nightclub
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - bar. Open select days.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Travelife. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Neptune Beach Mombasa
Neptune Beach Resort
Neptune Beach Resort All Inclusive
Neptune Beach Resort All Inclusive Mombasa
Neptune Resort
Neptune Beach All Inclusive Mombasa
Neptune Beach Resort Mombasa
Neptune Beach Mombasa
Hotel Neptune Beach Resort Mombasa
Mombasa Neptune Beach Resort Hotel
Hotel Neptune Beach Resort
Neptune Beach Resort All Inclusive
Neptune Beach
Neptune Beach Resort Hotel
Neptune Beach Resort Mombasa
Neptune Beach Resort Hotel Mombasa

Frequently asked questions

Does Neptune Beach Resort offer free cancellation for a full refund?

Yes, Neptune Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Neptune Beach Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Neptune Beach Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Neptune Beach Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Neptune Beach Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Neptune Beach Resort and nearby?

Have fun with onsite activities like snorkeling and volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a nightclub. Neptune Beach Resort also has a garden.

Are there restaurants at or near Neptune Beach Resort?

Yes, there's an onsite restaurant that offers international cuisine and ocean views.

Does Neptune Beach Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Neptune Beach Resort like?

Neptune Beach Resort is a short 11-minute walk from Bamburi Beach and 6 minutes' walk from Mombasa Go-Kart.

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Reviews

Neptune Beach Resort Reviews

7.6

Good

8.4

Cleanliness

7.2

Location

8.6

Staff & service

7.8

Property conditions & facilities

Reviews

Verified review

6/10 Good

This property is nice, but the pool was small pool and the sun chairs had no umbrellas. It was shaded however you had to move your chair often due to the sun/shade depending on time of day. But overall, it was a good experience. Rooms were nice and clean but noisy hallways.
Verified review

10/10 Exceptional

The hotel
Verified review

4/10 Fair

Hotel could use an update in terms of interior design. Bedroom was not great and wifi didn't work in the rooms. Food was hit or miss.
Verified review

4/10 Fair

The builder's started work at 5am in the morning making lot of noises, i had to live the hotel one day earlier because of early morning noise very bad
Verified review

10/10 Exceptional

Fantastisk oplevelse, meget venlige personale, og meget hjælpsomme, maden var i top, altid meget at vælge imellem, tak for opholdet, kommer helt sikkert igen
Verified review

8/10 Very good

It was pleasant stay. The all inclusive package comes with free wine, beer, soda juice and snacks. Comes in handy when you have kids
Verified review

2/10 Poor

Everyone wanted money. The evening DJ refused to play anything but brain washing Bass repetitive music just like brain washing. When I asked this to be changed for 2 nights I was told Hakna Mata. Which usually means No problem except for when there is a Problem. In frustration I left the hotel but was told that I could not as I owed about 20,000 KSH. 1000 had already been paid. I said put it on my credit card like a good hotel would do. They said No I must pay in cash. This in violation of multiple laws. So it is a beautiful location with wonderful staff and food and Services. I highly recommend the Hotel with the stipulation that in you want to be asked for extra money in violation of the Law and a place where you get what they want and not what you want... PLEASE Stay here. I won't.
Verified review

8/10 Very good

Neptune Beach

Enjoyable
Verified review

10/10 Exceptional

Great trip for rest and relaxation. Tough to enjoy the beach with people always trying to sell you stuff. But found the public beach which was a lot more fun and enjoyable.
Verified review

8/10 Very good

Pleasant Return Visit

Got a great welcome from all the staff. The hotel was very quiet - not many guests. Everything was as expected from previous visits. The food was excellent - sometimes plate service and sometimes buffet. The rooms were always cleaned well and towels were changed daily. The staff were always very helpful. The usual entertainment was on almost every night - acrobats, dancers.
Verified review

4/10 Fair

4 star and all inclusive??????.

The hotel is clean.long beach full of hotels. Very poor service in all ways.food is ox liver 2times a week .you get the most cheapest wine on earth and only one brand. Non service minded workers,but very polite.un experienced bartenders.TOO EXPENSIVE HOTEL for what you get in return.spend your all inclusive somewhere else if you really want to enjoy.
Verified review

6/10 Good

Just Averge

Most of the hotels along Bamburi Beach are rundown and this is no exception. The towels are old, stained and rough and there was really nothing to compliment the hotel about. However, this is East Africa and one has to remember that the corruption and civil strive has hit the tourism industry hard.
Verified review

8/10 Very good

Amazing

The stay was very nice and enjoyable
Verified review

10/10 Exceptional

Great Hotel awesome staff amazing food and locatio

I was at this hotel for work purposes and I must say i was amazed by everything in this hotel, the staff are amazing and accommodated most of my request at all hours.
Verified review

2/10 Poor

Poor

Never again
Verified review

8/10 Very good

Godt .

Godt sted og god mad , det eneste minus er at sengen er ikke god og der er russere som kan være meget højt rystende.
Verified review

8/10 Very good

Really Enjoyed my stay there, Great Animation Team

Really Enjoyed my stay there, Great Animation Team who will keep you on your toes with activities of sorts, water sports, stretches .. etc and also some nightlife shows, the place was fun. Pools are nice, and the staff very friendly. Great variety of cuisine selections as well, for the 3 main meals.
Verified review

10/10 Exceptional

Hier ist der Gast König.

Das Hotel ist wie wir finden einfach empfehlenswert. Die Zimmer sind schön und geräumig, alles funktionierte. Das Servicepersonal ist einsame spitze. Die Jungs und Mädels sind freundlich, zuvorkommend und geben ihr bestes um euch den Urlaub so schön wie möglich zu machen. Also ich kann das Neptune echt nur empfehlen. Preis/Leistung sehr gut!
Verified review

10/10 Exceptional

Had a great time there

The time i spent there is a life time memory i will cherish. the staff were friendly, services were excellent and the hotel was beautiful and relaxing
Verified review

8/10 Very good

A great ocean front resort

The Neptune Beach Resort provided a great location for a peaceful and relaxing break. The hotel was clean and well maintained; similarly the rooms were clean and well maintained. My only issues with the room were that there was only one channel on the TV and the fact that a fee was charged for the in room safe. I choose the all inclusive option with respect to meals and drinks. I was not disappointed with the quality and variety of food and drinks available - Unlimited Tusker beer, locally brewed spirits and soda or tea and coffee. The resort had a nice big pool and fronted the ocean. Security was also good.
Verified review

6/10 Good

AVERAGE

Average hotel....service was good. Food was sort of monotonous although presented very well. Even though its "All inclusive" but the alcohol at the bar was all local drinks which you dont wanna risk. Cannot recommend it for young holiday makers....its clientele is quite old.
Verified review

8/10 Very good

Such a wonderful location and facility

It is our second stay and we enjoyed every moment of our stay.
Verified review

8/10 Very good

This is a really nice hotel - much smaller than some of the nearby resorts, it gives you a very homey feeling. It was perfect for a 4-day romantic get-away.
Verified review

2/10 Poor

Neptune hotel

If you want to enjoy your holidays please dont book this hotel
Verified review

8/10 Very good

Ystävällinen palvelu...

Kelpo hotelli mutta huoneen varustelun viimeistely ei ihan ykkösluokkaa, TV:n ääni ei toiminut kun kikkailemalla ja wifi ei toiminut huoneessa, ainoastaan aula- ja ravintolatiloissa. Palvelussa sitten kyllä venyttiin kun osasi asian esittää oikein ;)