First, there was no sign on the house indicating that it was a hotel. Second, we did not receive any instructions on which unit we were in, which door to use, or a code to open the door. Third, when we contacted the management and finally did gain entry, we discovered our room was in the basement. After descending the stairs past a broom and mop and what appeared to be a utility or storage area and down a dark hallway, we were able to enter the room after several tries with the code. The suite included a bedroom, a sitting room/dining room, and serviceable kitchen, but only a couple tiny windows that could not be opened. There was a strong order of air freshener or cleaner. The kitchen had a separate door with outside steps up. There was big can of cigarette butts on the stairs. We decided we could not stay there and left.