Casa Sierra Alta

Property class: 3
City-center Taxco hotel with outdoor pool

Choose dates to view prices

Casa Sierra Alta is a great choice for a stay in Taxco. Guests can enjoy the outdoor pool, and local cuisine breakfast is available daily.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • Breakfast available
  • Communal living room
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Laundry service
  • Multilingual staff
  • Gift shops/newsstands
  • Luggage storage
  • Limited hour front desk

Feel at home (4)

  • Flat-panel TV
  • Dry cleaning/laundry service
  • Outdoor swimming pools
  • Free toiletries
The current price is $43
$51 total
includes taxes & fees
Oct 21 - Oct 22

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Taormina

Room

Taormina

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a wooden headboard, a television mounted on the wall, and a wooden dresser.

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lisboa

A bedroom with a bed, a nightstand, a red chair, a wooden headboard, a window with blinds, and a door leading to another room.

Lisboa

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Cartagena

A bedroom with a bed, a wooden door, a painting, a window with blinds, and a tiled floor.

Cartagena

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Bruselas

A bedroom with a bed, a TV, a wooden wardrobe, a nightstand, a lamp, and a cityscape picture on the wall.

Bruselas

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Amberes

A bedroom with a bed, a desk, a chair, a mirror, and several framed pictures on the wall.

Amberes

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Berlin

A hotel room with a bed, a desk, and a chair. There is a window with a view of buildings outside.

Berlin

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Toledo

A bedroom with two beds, a wooden bench, a small table, and a window with a view.

Toledo

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
13 C. Benito Juárez Centro, 13, Taxco, GRO, 40200

What's nearby

  • Casa Humboldt - 2 min walk - 0.2 km
  • Santa Prisca Cathedral - 3 min walk - 0.3 km
  • Borda Square - 3 min walk - 0.3 km
  • Casa Borda Cultural Center - 3 min walk - 0.3 km
  • Silver Museum - 3 min walk - 0.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 167 min drive

Restaurants

  • ‪Restaurante La Parroquia - ‬3 min walk
  • ‪Restaurant del Angel Inn - ‬3 min walk
  • ‪Casa Santa Lucía - ‬1 min walk
  • ‪Cafe Punta del Cielo - ‬2 min walk
  • ‪Hotel Agua Escondida - ‬2 min walk

About this property

Casa Sierra Alta

  • Casa Sierra Alta is a great choice for a stay in Taxco. Guests can enjoy the outdoor pool, and local cuisine breakfast is available daily.

At a glance

Hotel size

    • 11 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) 9:00 AM–noon on weekdays and 9:00 AM–noon on weekends
  • Private dining
  • Private picnics
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Television in common areas
  • Communal living room
  • An outdoor pool
  • Reception hall

Room amenities

Be entertained

  • Flat-screen television

Sleep well

  • Bed sheets provided

What to enjoy

  • Deck or patio

Freshen up

  • Free toiletries

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Housekeeping on request

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 100 to 170 per person

Renovations and closures

The following facilities or services will be unavailable from February 22 2026 to February 21 2028 (dates subject to change):
  • Breakfast

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club

Also known as

Casa Sierra Alta Hotel

Frequently asked questions

Does Casa Sierra Alta offer free cancellation for a full refund?

Yes, Casa Sierra Alta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Sierra Alta?

Yes, there's an outdoor pool.

Are pets allowed at Casa Sierra Alta?

Sorry, pets aren't allowed.

Is parking offered on site at Casa Sierra Alta?

Sorry, there's no onsite parking at Casa Sierra Alta.

What are the check-in and check-out times at Casa Sierra Alta?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon.

What is there to do at Casa Sierra Alta and nearby?

Casa Sierra Alta has an outdoor pool.

Does Casa Sierra Alta have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around Casa Sierra Alta like?

Casa Sierra Alta is in Del Ex Convento, a short 2-minute walk from Casa Borda Cultural Center and 2 minutes' walk from Borda Square.

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Reviews

Casa Sierra Alta Reviews

8.4

Very Good

8.4

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was clean, comfortable, and tranquil, making it an excellent option for relaxation. (5 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Beautiful relaxed stay, Taxco is a must see. The staff here were so friendly and helpful and it's down to them I rate this place so highly, felt very homely.
Verified review

10/10 Exceptional

Great place, right in the center but quiet at night. Wonderful helpful owner. The whole place is very tastefully furnished and has a nice atmosphere. Nice little pool area with bar and social rooms to relax. We would always come back.
Verified review

6/10 Good

We had the Taormina room. It is not in the hotel. It is across the street and about 200 feet above the hotel (so many steps). We were traveling with friends who had rooms in the hotel so we felt pretty isolated. Everything in the hotel (pool, bar/cafe, etc.) was just too far away to be useful. The room and bed were big. The ventilation in the room is poor and it got very stuffy. The fan has one speed, full blast, and it’s very loud. A large glass pane on our door was broken/missing so the room was not secure. A giant human hairball lived under the bed and would occasionally make an appearance. We had hot water and good water pressure in the shower which we needed to clean our feet from the dirty floors. They offer only two bath towels and zero hand towels. There is a large shared terrace up more stairs with a nice view and a large swing seat. The foam in the seat cushion was soaking wet so it was not usable. I was thankful we were only staying two nights. The town is absolutely lovely so we spent very little time in the room.
Verified review

10/10 Exceptional

Sierra Alta is a cute little spot within waking distance of almost everything to see and do in Taxco.
Verified review

10/10 Exceptional

Awesome
Verified review

10/10 Exceptional

Super nice staff. Cool vibe.
Verified review

10/10 Exceptional

BEAUTIFUL PLACE! Super walkable, there is noise on the weekend because of a nearby restaurant bar but nothing too crazy.
Verified review

10/10 Exceptional

Very good and excelent
Verified review

10/10 Exceptional

Great customer service
Verified review

8/10 Very good

Nada en particular por el precio. Pero buonito
Verified review

10/10 Exceptional

Todo excelente solo un detalle con la pantalla de la habitación que no se veía tan bien pero fuera de eso todo excelente
Verified review

10/10 Exceptional

Recomiendo mucho el lugar, Andy fue muy amable con nosotros, el lugar esta super céntrico y de muy fácil acceso, la habitación muy comoda, la alverca no la usamos, pero se veia limpia y comoda. Lo que si es que mi novio reservó una cena en sus balcones y la comida estaba muy rica y el personal que nos llevó porque no estan ahi mismo fue muy amable. Sn duda volvería.
Verified review

6/10 Good

No use la alberca, el lugar que nos alquilaron está separado del hotel.
Verified review

8/10 Very good

La habitación estaba aceptable, buena ubicación, es necesario subir varios escalones, se pudiera mejorar un poco más en la limpieza, pero en términos generales todo estuvo bien
Verified review

10/10 Exceptional

Muy amables y la habitacion limpia
Verified review

4/10 Fair

El chaval que me atendió horrible,las duchas podías nadar no corría el agua,la cocina un asco alguien comía y dejaba todo sucio platos y sartenes de un día para otro,el dormitorio no tenía luz eléctrica suficiente
Verified review

10/10 Exceptional

Si. Todo hasta ahorita muy bien.
Verified review

6/10 Good

Me hospedé en una habitación compartida, entonces se debería de poner mayor cuidado en la limpieza, lamentablemente en el tiempo que estuve nunca limpiaron el baño, creo que se debería de poner mayor atención en eso, y más cuando es un baño que ocupan varias personas. De ahí en fuera el lugar es muy bonito y mi estadía fue cómoda
Verified review

6/10 Good

Respetat las areas de habitaciones hacen denaciafo ruido con música y películas que proyectan en area de alberca , tanto de día como de noche hay ruido y muy fuerte, entra demsusda luz no se puede descansar otraa observación es que
Verified review

6/10 Good

En mi estancia pregunté que por dónde se subía a la terraza y me dijeron que esa solo era para departamentos privados, pero en ningún lado mencionan esto, además de que yo pregunté si tenían algún paquete de cena romántica y me dijeron que si, que incluía 3 horas de terraza, entonces, si el departamento es privado ¿cómo ofrecen este servicio? ¿Qué pasa si contrato este servicio y el departamento está ocupado? Otra cosa, no había agua caliente, fui a decirle al chico que estaba ahí (la verdad ya con mala actitud de mi parte) me comentó que había que esperar unos minutos, cosa que no, me solucionó diciéndome que subió la temperatura del boiler, y en efecto, esto hizo que el agua saliera más caliente, ahora el problema fue que de la regadera salía un chorrito de agua, para que saliera bien tenías que abrir el agua fría, pero si abrías el agua fría ya no tenías agua caliente, además de que las llaves no funcionan de manera adecuada entonces bañarme fue todo un tema. En general la habitación estuvo cómoda, mi tema fue el del agua ya que no es una habitación barata como para tener estos temas y la publicidad engañosa respecto a la terraza. Vi malos comentarios, pero también buenos, por lo que opté por darles una oportunidad y no me fui del todo satisfecha con mi estancia ahí.
Verified review

10/10 Exceptional

Lo unico malo es que las terrezas no estan disponible
Verified review

4/10 Fair

Le falta mantenimiento a las instalaciones
Verified review

4/10 Fair

Había cucarachas,no hay buena ventilación, no hay estacionamiento.
Verified review

10/10 Exceptional

Un lugar cómodo y bonito, el tour que ofrecen en la noche fue maravilloso. Muy cerca del centro así puedes conocer muchos lugares de Taxco.
Verified review

10/10 Exceptional

Me gustó todo, desde el inicio son muy amables y atienden todo lo que necesitan, sin duda volvería otra vez en hospedarme ahí