Casa Altata Hotel Boutique

Property class: 2.5
Hotel within easy reach of World Trade Center Mexico City

Choose dates to view prices

Casa Altata Hotel Boutique puts you just a 5-minute drive from World Trade Center Mexico City and Angel of Independence Monument. Also, Paseo de la Reforma and Chapultepec Park are just a 5-minute drive away. Public transportation is just a short walk: Chilpancingo Station is 7 minutes and Patriotism Station is 10 minutes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (5)

  • Daily housekeeping
  • Business center
  • Meeting rooms
  • Air conditioning
  • Meeting room

Feel at home (6)

  • Daily housekeeping
  • Digital TV service
  • Premium bedding
  • Bathrobes
  • Free toiletries
  • Hair dryer

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for STANDARD

A bedroom with a bed, a red chair, a wooden nightstand, and a window with curtains.

STANDARD

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for DELUXE

A bedroom with a bed, desk, chair, and large windows.

DELUXE

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for SUITE

A bedroom with a bed, green walls, a window, and a sliding door leading to a bathroom.

SUITE

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Large Twin Bed and 1 Twin Murphy Bed

DOUBLE DELUXE KING BED

  • Sleeps 4

DOUBLE QUEEN SIZE BED

  • Sleeps 4

SUITE KING SIZE BED

  • Sleeps 8

Similar properties

A hotel room with two beds, a wooden headboard, a nightstand, a mirror, and a wardrobe.
Parral 14 Boutique Hotel
La Condesa
  • Airport transfer
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk
9.0 out of 10, Wonderful, 301 reviews
The price is $98
$117 total
includes taxes & fees
Oct 8 - Oct 9
Parral 14 Boutique Hotel
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Cda. Altata 28, Hipódromo, Mexico City, Cuauhtémoc, 06100

What's nearby

  • Avenida Insurgentes - 5 min walk - 0.5 km
  • Blackberry Auditorium - 5 min walk - 0.5 km
  • Mexico Park - 7 min walk - 0.6 km
  • Spain Park - 12 min walk - 1.0 km
  • World Trade Center Mexico City - 19 min walk - 1.6 km

Getting around

  • Benito Juarez International Airport (MEX) - 26 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 57 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 63 min drive
  • Mexico City Fortuna Station - 11 min drive
  • Tlalnepantla de Baz Station - 18 min drive
  • Mexico City Buenavista Station - 20 min drive
  • Chilpancingo Station - 7 min walk
  • Patriotism Station - 10 min walk
  • Juanacatlan Station - 17 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Bola de Oro - ‬2 min walk
  • ‪Botánico - ‬3 min walk
  • ‪El Farolito - ‬1 min walk
  • ‪FELINA - ‬2 min walk

About this property

Casa Altata Hotel Boutique

  • Casa Altata Hotel Boutique puts you just a 5-minute drive from World Trade Center Mexico City and Angel of Independence Monument. Also, Paseo de la Reforma and Chapultepec Park are just a 5-minute drive away. Public transportation is just a short walk: Chilpancingo Station is 7 minutes and Patriotism Station is 10 minutes.

At a glance

Hotel size

    • 9 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
    • You will be asked to provide the property with a copy of your passport after booking
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) not allowed

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Working away

  • Business center
  • Meeting room
  • Coworking spaces

Services

  • Virtual front desk

Accessibility

  • Hardwood flooring in room

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Property is located within an airport and access is restricted to airport travelers only.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Casa Altata
Casa Altata Mexico City
Casa Altata Hotel Boutique Hotel
Casa Altata Hotel Boutique Mexico City
Casa Altata Hotel Boutique Hotel Mexico City

Frequently asked questions

Does Casa Altata Hotel Boutique offer free cancellation for a full refund?

Yes, Casa Altata Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Altata Hotel Boutique?

Sorry, pets aren't allowed.

Is parking offered on site at Casa Altata Hotel Boutique?

Sorry, there's no onsite parking at Casa Altata Hotel Boutique.

What are the check-in and check-out times at Casa Altata Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What's the area around Casa Altata Hotel Boutique like?

Casa Altata Hotel Boutique is a short 7-minute walk from Chilpancingo Station and 7 minutes' walk from Blackberry Auditorium.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Casa Altata Hotel Boutique Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered a great breakfast with delicious options and friendly staff. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

Our room was very clean, housekeeping came acery day and the staff were all very friendly.The location is excellent, very near wonderful restaurants and cafés.
Verified review

10/10 Exceptional

Casa Altata was a tranquil and lovely getaway! Staff was so friendly, rooms were fantastic, location was perfect. Would absolutely recommend staying here for anyone visiting CDMX!
Verified review

8/10 Very good

This small hotel was cute. The staff super friendly, and the breakfast was excellent. It’s a perfect hotel for someone who is working remotely since it has a fully equipped, attractive and spacious living/work space on every floor just outside of the bedrooms. However, the bedrooms are very small, as are the bathrooms.
Verified review

10/10 Exceptional

Perfect location, amazing staff, comfortable rooms, nice breakfast. I would return to this hotel as it's very good value for the price. Some other reviewers have complained about the shared sitting room but it's really not a problem - you still have a full hotel room (not super spacious) but there is also a room on each floor with seating, a desk and a coffee/tea station. Small complaints: the shower lacks pressure and the cleaner does not replenish coffee pods in the room each day, you need to go downstairs to ask.
Verified review

8/10 Very good

?? Shared space

I didn’t know the space in front the bedrooms was shared. I wish the cleaner cleaned out bathrooms and provided more towels, just 2 each day doesn’t seem like much to me. The property was in a great location. The food was terrific. I recommend adding a hot sauce. The staff were so kind and helpful. I loved the decor !
Verified review

8/10 Very good

Great location in Condesa and easily walkable to Roma Norte. Room was a bit warm and could use ceiling fan or some other mechanism to help keep cool. Not a dealbreaker but room needs a full length mirror.
Verified review

10/10 Exceptional

As you enter, it feels like you have walked into Dwell magazine. The staff is young, vibrant and passionate. We got a suite that was very comfortable and well designed. In the morning we had a great breakfast that included yogurt with fruit and granola , coffee, plus a choice of eggs or pancakes from the menu which was delicious. My only complaint is lack of air conditioning which could be a problem on hot days. Also there are no elevators. I was also pleased that hotel offered to make reservations for sightseeing and dining prior to arrival and were excellent in responding to emails and requests.
Verified review

10/10 Exceptional

Beautiful boutique hotel

We had a pleasant stay at the Casa Altata. We stayed there a week and enjoyed the calm area and safe neighbourhood. The staff was nice. We were updraged to the suite since they had a mix up with our booking. On the downside, the water pressure in the shower was quite poor (good luck rinsing out the shampoo) and the breakfast service speed was disapointing. On 3 occasions, there was only one staff member serving and cooking for everyone. We had planned 1 hour before we had to leave and had to finally cancel our order because our driver arrived. On another occasion, we just decided to eat out because we had « only » 1 hour and there were 2 other tables before us. On a third occasion, while we weren’t pressed on time, it still took quite a long time for a really simple order. When both employees were there, it went more smoothly, but it seems that some mornings were understaff. Nevertheless, we definitely recommend the hotel
Verified review

6/10 Good

The hotel was booked for location and how cute it looked online. First glance it is very cute and accommodating. If you book here, bring earplugs and headphones if you want to get any sleep. The shared common areas, stairway, and open concept make it very noisy. We were woken by staff noises, hotel guests coming back in wee hours, staff chopping food early in the morning, music, and our least favorite a couple hooking up a floor above us. Waking up to bangs, clangs, and moaning was not restful and caused a lot of discomfort to our trip. The staff also work in the shared common areas so it can make it a little uncomfortable if you want to enjoy the lobby area. We went to relax downstairs and listened to a staff watch online videos on her phone on loud. It just felt awkward. The cafe was fun and breakfast was nice - before our stay I had asked for a menu and they said they didn't have one. They have a full menu with delicious options! Highly recommend the chilaquiles with verde salsa. The coffee on the other hand is hit or miss. We had one day of great coffee and one drink needed to be decaf for health reasons and we had no issues. Then the next time we ordered they said they didn't have decaf and the drinks were awful. Other than that, staff were friendly enough and helped as needed. Would we book again, probably not.
Verified review

10/10 Exceptional

I had a wonderful stay at Casa Altata during my solo trip to Mexico City. I really enjoyed this boutique hotel, set in a beautifully updated and designed historic building. Older buildings naturally come with a few quirks—there are only stairs, and I occasionally experienced some low water pressure. I was very happy with my choice to stay here and felt safe and comfortable. I had been a little concerned about noise because of some reviews I had read, but I actually found the atmosphere very pleasant. I loved opening the French doors during the day, and at night I closed them and wore earplugs, which I do in any city because I’m sensitive to noise. I didn’t have any issues with noise from within the hotel and didn’t have any hot water issues that some other reviews mentioned. The deluxe room was a nice size, but there was only space for two suitcases plus small bags, so keep that in mind. The breakfast was excellent, and a highlight of my stay was getting to know some of the staff. During the day, I especially enjoyed chatting with Majo, Mari, and Sam. They were friendly and kind and gave me recommendations that helped make my trip even better. I appreciated that there was someone available at all hours. The location in Condesa was wonderful. I loved the tree-lined streets and wandering around. I found it helpful to speak some Spanish, but you could certainly get by without it. Overall, Casa Altata was a charming, comfortable, and memorable place to stay, and I plan to ret
Verified review

10/10 Exceptional

It was very pleasant to stay here. The location is perfect and the staff was very friendly. They allowed me to use the business area and leave my stuff and Rocio helped me out with everything until the moment I stepped in the Uber. Booked another night because it was so great! Highly recommend this place!
Verified review

10/10 Exceptional

It was a fantastic boutique hotel. There is a lot of bars, coffee shops, tacos and more near the hotel within walking distance.
Verified review

10/10 Exceptional

Great location, great facility, great service
Verified review

10/10 Exceptional

Great location for exploring. The shared common room on each floor was a great extra space if needed and always had filtered water to help yourself. The rooms aren’t huge themselves, but the tiny balcony is a nice added touch.
Verified review

10/10 Exceptional

5 star!

Great place! Would stay again!
Verified review

10/10 Exceptional

Perfect stay

Best service there could be!
Verified review

10/10 Exceptional

It was awesome
Verified review

6/10 Good

An okay hotel but expected much more at price point and website. The photos put a favourable shine on this hotel, which is closer to a budget Airbnb than a boutique hotel - imagine if Tommy Walsh did a 60-minute makeover on a hotel. Rooms are tiny and not particularly inviting. Don’t trust the expert photographer employed to make this hotel look like something it’s not
Verified review

2/10 Poor

Had to leave the property, couldnt even stay there for one night. As soon as we arrived, I realized it had been conpletely misrepresented online. The lobby area was small and cramped, it was hard to walk around with luggage. There was just one member of staff and she had a bad attitude when confronted with the fact we were not happy with the accomodation. We arrived on a Saturday evening and there was construction noise that could be heard everywhere, in the room and in the lobby — so we could not rest after a long trip. When we went to the room we discovered that the living area was actually a shared space, and not part of the room as we were led to believe by the photos. The room itself was not very comfortable and when I went inside the bathroom, I saw there was waste inside the toilet and a very bad smell in the bathroom. Additionally, no air conditioning in the room and horrible accessibility. There is no lift and the only way to get thrugh the room is through a very narrow spiral staircase. Overall very bad experience, please consider this information before decididing to stay there.
Verified review

10/10 Exceptional

La ubicación, el lugar, la atención, alimentos, excelente!
Verified review

2/10 Poor

Las fotos del hotel son engañosas y las habitaciones son extremadamente pequeñas, no son las medidas que mencionan, no cuentan con los servicios que anuncian. Para subir a las habitaciones es una escalera de caracol y no cuenta con elevador.
Verified review

2/10 Poor

Una de las peores experiencias. La habitación es más chica de lo que declaran, es de 15 metros cuadramos como mucho. Y declaran 25 metros. Muy incómodo, no hubo agua caliente durante dos días. Hay escaleras, no hay ascensores. Habitaciones muy pequeñas y ruidosas. El balcón no existe es decorativo. EL SERVICIO ES DEL TERRO, muy groseros, poco colaboradores y de muy mal gesto. La ducha está separada del baño. Muy incómodo. Hay tres habitaciones por piso y los espacios son compartidos. La habitación no tiene escritorio ni armario, no hay forma de colgar la ropa u organizarse. Una de las peores experiencias en cuanto al servicio e instalaciones. Mienten con el tálamo de la habitación. El desayuno es muy limitado, a la carta y los horarios varían. Muchísimo ruido en la habitación. Tuve que cambiarme a un hotel. ESTE ALOJAMIENTO NO DEBIERA LLAMASE HOTEL. El recepcionista un maleducado, irrespetuoso y muy mal capacitado. No puede resolver ni una situación. Adjunto foto del supuesto balcón y de los metros que declaran. En la segunda foto ese espacio que se ve es compartió entre tres habitaciones.
Verified review

10/10 Exceptional

El lugar y los anfitriones excelente La comida muy buena Las habitaciones muy limpias y con olor riquísimo El hotel en general muy bonito y con estilo muy acogedor
Verified review

10/10 Exceptional

Un pequeño problema con la reserva pero la persona que nos atendió fue súper amable y resolvió todo, excelente servicio
Verified review

10/10 Exceptional

EXCELENTE ATENCIÓN, INSTALACIONES, LIMPIEZA, Y DECORACIÓN EN PERFECTAS CONDICIONES