Marasa Umubano Hotel

Property class: 3.5
Family-friendly hotel in Kigali with outdoor pool and restaurant

Choose dates to view prices

Marasa Umubano Hotel puts you just a 5-minute drive from Kigali Convention Centre. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include 4 outdoor tennis courts, a free airport shuttle, and a poolside bar.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Room

Standard Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Twin Room

Room

Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Room

Junior Suite

  • 32 sq m
  • Sleeps 3
  • 1 Double Sofa Bed OR 1 King Bed

View all photos for Executive Suite

Living area

Executive Suite

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Room

Standard Single Room

  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite (Single)

Room

Junior Suite (Single)

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Suite (Single)

Living area

Executive Suite (Single)

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

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The price is $70
$85 total
includes taxes & fees
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About the neighborhood

Map
Boulevard de l'Umuganda, Kigali, BP 874

What's nearby

  • University of Kigali - 12 min walk - 1.0 km
  • Kigali Heights - 13 min walk - 1.2 km
  • Kigali Business Centre - 13 min walk - 1.2 km
  • Kigali Convention Centre - 18 min walk - 1.6 km
  • Kigali Golf Club - 3 min drive - 1.9 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 15 min drive
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪Sakae - ‬5 min drive
  • ‪Question Coffee - ‬4 min drive
  • ‪Golden Coffee - ‬4 min drive
  • ‪Java House - ‬17 min walk
  • ‪Rubia Coffee Roasters - ‬4 min drive

About this property

Marasa Umubano Hotel

  • Marasa Umubano Hotel puts you just a 5-minute drive from Kigali Convention Centre. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include 4 outdoor tennis courts, a free airport shuttle, and a poolside bar.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 100 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 16
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 16
    • Minimum check-in age is 16
    • Minimum Spring Break check-in age is 16

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite extended parking
    • Wheelchair-accessible parking on site

Transfers

    • Free airport shuttle on request (available 24 hours)*

Offsite

    • Free area shuttle

Other information

    • Designated smoking areas

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Reviews

Marasa Umubano Hotel Reviews

7.0

Good

7.4

Cleanliness

7.6

Location

7.6

Staff & service

6.2

Property conditions & facilities

Reviews

Verified review

2/10 Poor

This hotel was not open when we got there. I had no alerts from Orbits and had to have local Rwandans help us figure out how to transfer hotels. Horrible communication for this as we traveled very far to stay here and booked well in advance.
Verified review

10/10 Exceptional

Great stay, staff was extremely helpful and the onsite bakery was a lifesaver.
Verified review

10/10 Exceptional

Great hotel, friendly staff and helpful advice. Room service is alittle expensive in comparison to others but still good.
Verified review

8/10 Very good

The property is under renovation, but it is ok. The lawn tennis court need to be fixed
Verified review

10/10 Exceptional

A perfect place for holiday

I had a nice time in Marasa Umubano hotel. The hotel has a serene environment and easily accessible. Although the hotel is an old one, thr rooms are comfortable and the breakfast meal was hot and fresh. The staffs were humble and willing to provide support. The airport shuttle was available to drop off at the airport
Verified review

8/10 Very good

Nice old hotel

Nice hotel, looking a bit worn but beautiful grounds and great location. Good WiFi and suitable for a business trip.
Verified review

6/10 Good

Very well located to major organisations in Kigali.
Verified review

4/10 Fair

Great restaurant and great staff there but front office were a let down.
Verified review

6/10 Good

Room was out dated. Pillows Bad. Bed uncomfortable.
Verified review

10/10 Exceptional

Junior Suite on the 5th Floor. Beautiful view with nice breeze in the afternoon; clean, comfortable, well maintained. Very pleasant garden and swimming pool. Good breakfast and lunch.
Verified review

4/10 Fair

Fully booked!

When I arrived at the reception desk, I was advised that the hotel was fully booked. Expedia did not inform me before hand. While standing around in the entrance foyer of the hotel, waiting to be relocated to some other accommodation, I noticed that the ceiling area of the foyer was dusty/dirty looking and could definitely do with a refreshing clean up. Further, the walls and the colours of paint on the wall made the place rather uninviting, again a good refurb/refresh is needed.
Verified review

2/10 Poor

Disappointing

very disappointing. The gardens are very nice but thats about it. The hotel is in very poor condition and needs pulling down quite urgently, facilities are limited although in its favour the gym isnt bad. The worst feature is that the hotel staff are poorly trained and those at reception and in the business centre are actually quite rude. I only stayed here because I couldnt get in anywhere else and I would never do so again.
Verified review

6/10 Good

comfortable stay for business trip

free airport transfer services was good
Verified review

8/10 Very good

Overnight in Kigali

We very much enjoyed our overnight stay, and appreciated having our room ready when we arrived about 10am. We had stayed before, and made the most of the pool area, the restaurant and the bakery. Good value for money!
Verified review

6/10 Good

Bien mais cher

Pas de defauts majeurs mais on espere mieux a 160 € la nuit. Chambre sent l'humidite et la partie salle de bain a des accesoires ( robinets...) qui semblent des annees 70...
Verified review

8/10 Very good

ここ数年何度か泊まっています。今回は少しサービスや朝食の内容等の質が落ちたように思いました。
Verified review

4/10 Fair

Misleading Facility Description!

The description of hotel facility is 100% misleading! Unless you are used to two star hotels don't even consider this hotel.
Verified review

8/10 Very good

Goed eten en goede prijs/kwaliteit verhouding voor het eten, aardige mensen en goede service; mooie tennisbanen. maar: Geen water in zwembad vanwege renovatie, kluis in kamer kapot, te weinig stopcontacten op de kamer.
Verified review

8/10 Very good

Not bad for Africa

But it is expensive, I paid $250/day, which is very expensive if in the USA and they don't include free breakfast and dinner with that. In Jamaica I can get all inclusive at that price. The food was good and it has a gym. No mosquitos, no filth. It has a safe. I would stay there again, unless i can find it cheaper.
Verified review

8/10 Very good

落ち着けます

眺望が良く、静かで散歩しても安全で、空港の近くに立地していて気に入っています。１階にあるパン屋のサンドイッチも美味しいです。
Verified review

4/10 Fair

Needs a face-lift!

I've stayed at the Umubano numerous times...used to be my favorite hotel in Kigali. But, it is serious run down. Staff are also helpful, but not very polite. There is a gym, but most of the equipment is old. The breakfast was mostly left-overs from the night before (stay away from the hotel breakfast offerings!). The rooms on the front are extremely noisy (road noise). I think there are better options in Kigali....
Verified review

8/10 Very good

Tre härliga dagar med bra rum med härliga sängar, fin service, vacker utsikt över Kigali från balkongen, härlig pool med fin trädgård. Nära till centrum och flyg. Ett bra sätt att semestra och koppla av i Kigali.
Verified review

6/10 Good

Staff are super; rooms need a bit of a facelift

The staff were very warm and welcoming. The grounds (pool, tennis courts) are lovely. The rooms are fine, but not what you would expect for the price.
Verified review

8/10 Very good

Hotel exterior is great, room less

I really enjoyed the tennis, pool, gym and overall the garden of the hotel is beautiful. The room was a bit old and should renovated and also not super clean as to expect from a high class hotel. No aircon though it was not hot.
Verified review

8/10 Very good

hyggelig hotell

Et hyggelig hotell midt i Kigali. Litt gammeldags standard, men trygg og vennlig. Fitness sentre i samme bygg som hotellgjester kan benytte.