Roza Palace

Property class: 3.5
Mountain hotel in Hai Phong Municipality with outdoor pool and restaurant

Choose dates to view prices

Take in the views from the rooftop terrace when you stay at Roza Palace. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
The current price is $34
$37 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, a nightstand with a lamp, a vase with flowers, and a window with curtains.

Deluxe Double Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a TV, a wooden shelf with a vase, and a window with curtains.

Deluxe Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

A hotel room with a bed, bedside table, lamp, mirror, and a small window.

Superior Double Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with two beds, a large window with curtains, a nightstand, and a lamp.

Superior Twin Room

  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Double Room

A modern hotel room with a large bed, a bedside table with a lamp, a small round table, and a large window with a view of a rocky landscape.

Premium Double Room

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Triple Room

A hotel room with two beds, wooden headboards, beige curtains, a window with a view, and a small table with a vase of flowers.

Premium Triple Room

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Triple Room

A hotel room with two beds, beige curtains, a window with a view, and a wooden floor.

Deluxe Triple Room

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Executive Studio Suite

A hotel room with a bed, a bedside table, a mirror, a chandelier, and a view through a large window.

Executive Studio Suite

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A hotel room with two beds, a sofa, a small table, a painting on the wall, and a large window with a view of trees.

Family Room

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
255, 1/4 Street, Cat Ba, Cat Hai, 255, Hai Phong, 100000

What's nearby

  • Cat Co Beach - 5 min walk - 0.5 km
  • Cannon Fort - 12 min walk - 1.0 km
  • Cat Ba Wholesale Market - 12 min walk - 1.0 km
  • Tung Thu Beach - 3 min drive - 2.2 km
  • Bến Bèo - 4 min drive - 2.6 km

Getting around

  • Cat Bi Intl. Airport (HPH) - 97 min drive
  • Ga Ha Long Station - 84 min drive
  • Cai Lan Station - 87 min drive
  • Cang Cai Lan Station - 89 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bien Dong Restaurant - ‬7 min walk
  • ‪Ladybird Cafeteria Restaurant - ‬11 min walk
  • ‪Tít & Mít - ‬8 min walk
  • ‪Start-Up Coffee - ‬9 min walk
  • ‪Like Coffee - ‬10 min walk

About this property

Roza Palace

  • Take in the views from the rooftop terrace when you stay at Roza Palace. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 30 rooms

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 3 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Onsite self parking (VND 100000 per night)

Transfers

    • Airport shuttle from 6:00 AM to 11:30 PM*

Other information

    • Designated smoking areas

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Reviews

Roza Palace Reviews

8.4

Very Good

9.0

Cleanliness

9.0

Amenities

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a pleasant feature with a bar and great views. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

The staff at the Roza Palace were amazing. Super helpful and went above and beyond to make sure we had a good experience.
Verified review

10/10 Exceptional

Everything was amazing. The decor of the hotel is out of a novel, nestled on a mountain side, our room had a private balcony on a mountain ledge. Room was clean and worked well for our excursions into town and to explore the areas.
Verified review

10/10 Exceptional

Was a great stay. Breakfast on the street is great, rooms spacious and in a cave, very cool. The only resort that I stayed in Vietnam that had hot water. The staff very welcoming and extremely helpful. Shame about the monster resort getting built in front, looking at cranes and building work.
Verified review

10/10 Exceptional

We loved our stay at Roza Palace. The cave interior was so unique and all the hotel staff was very friendly and helpful. It was nice having a simple breakfast in the morning with fresh made to order eggs. I loved that the location was a few minutes walk from the busier areas so it was quiet and peaceful to come back to. Id stay here again if in the area.
Verified review

10/10 Exceptional

The hotel was immaculately clean The staff helped us with an amzing boat A really beautiful hotel. Everyone was friendly. Lovely breakfast. Really sad to leave
Verified review

10/10 Exceptional

A little bit of heaven

Absolutely amazing hotel nestled into the rocks. Room clean and airy. Staff excellent and so helpful. Nice location close to shops with shuttles outside to take you around. Nice pool with bar. Great views. Our room had its own private courtyard, a great little sun spot.
Verified review

10/10 Exceptional

Roza

Reception staff very helpful, knowledgeable and friendly. Rooms ok, pool ok, breakfast fast ok, but the staff overall were fantastic. We left with gifts, smiles and hugs. Definitely recommend this hotel because of the location, quality and the brilliant people who work there. Thank you 😊
Verified review

8/10 Very good

Not luxury as in the name, but the place is great located, off the bars and traffic. The place need some refreshments, but overall just average. Breakfast was crap. Staff though was friendly and helpful, especially the lady in the frontdesk, very cheerful. My room was just above the reception and entry to hotel, so it was some noise going around... but was not too much of disturbance.
Verified review

8/10 Very good

Cat Ba is a resort town with lots of mid-range restaurants and markets selling the same thins. We had hoped to bicycle more but it is very hilly and the bicycles available were not up to the task. With non-beach water, there isn’t that much to do. Roza Palace, is a nice hotel with friendly staff.
Verified review

10/10 Exceptional

Great place to stay.
Verified review

10/10 Exceptional

Business-friendly. There is some smell in the toilet, but overall it is still OK
Verified review

2/10 Poor

This is a lower end hotel made to look from appearances like and awesome place! The hot water literally last for about 2-3 minutes for a shower and then you have to wait another 15-20 minutes for more hot water for only 2-3 minutes worth of hot water. It’s impossible for 2 people to take a shower unless it’s together and very rushed but still you will have ice cold water 1/2 way through your shower. There was also a very loud party in the 3rd floor on the outside balcony that kept us up into the night around 22:00 with then singing karaoke extremely loud. Most tour start early so this made us get minimal sleep having to wake up at 6:00am. We had 1 power outlet next to the bed and the Air conditioner hardly worked. We messaged the hotel through hotels.com with our complaints before posting this review and they never responded. We even complained to hotels.com customer service and they messaged the hotel and still no response.
Verified review

4/10 Fair

Nice looking hotel with flaws in a bad spot

The hotel is beautiful although the breakfast was really bad and the coffee pretty awful (instant coffee). We didn't even eat dinner there due to how bad the breakfast was. The staff were really nice and talkative though but only two of the lobby guys could speak decent English. There was no hot water coming from the focet in the bathroom sink and there is no shower curtain or anything so the entire floor got totally soaked and took a long time to dry up. One good thing is that they have smart TV's so you can watch Netflix or Amazon prime if you want. The view is pretty terrible because of the massive construction project going on Infront the entire main tourist street. A good thing is that its walking distance to the beach but on the other hand its farthest away from most of the popular restaurants and bars.
Verified review

8/10 Very good

Bella struttura, purtroppo in città stanno costruendo molto (in particolare devono aver aggiunto di recente un immenso villaggio proprio poco distante dalla struttura e la struttura a fianco sta costruendo degli altri piani riducendo la vistra sul lato sinistro), quindi la vista che da sulla città non è come mi ero aspettato La struttura e vicino alle spiagge più famose Cat Co 1 Beach, Cat Co 2 Beach e Cat Co 3 Beach. Diciamo che se il personale fosse più sorridente sarebbe meglio, ogni volta che passi vicino alla reception salutano prontamente ma senza nemmeno guardarti. Qui, come in altre due strutture in Vietnam, per i pagamenti con carta di credito ti aggiungono un ' addizionale del 3%
Verified review

10/10 Exceptional

Personnel très sympa. Service de location de scooter et de laverie efficace et a des prix très correctes. J’avais une crainte concernant le petit déjeuner en lisant les commentaires précédents, mais c’était finalement très correcte, eave en effet plus de choix quand il y a plus de monde, mais très vie dans l ensemble
Verified review

4/10 Fair

Sin más. La habitación, pese a su lujo aparente, tenía un importante olor a humedad y me encontré insectos pequeños corriendo por las paredes y en el baño. La oferta alrededor del hotel es escasa. El único punto positivo es que fueron muy eficaces gestionándome un transporte de la isla a tierra firme para que pudiera salir antes de que llegara el monzón.
Verified review

10/10 Exceptional

Excellent

Bon séjour. Calme. Nous avons apprécié le rooftop et la piscine. Bon emplacement. Le staff est très prevenant.
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

4/10 Fair

Verified review

8/10 Very good