In the heart of Marrakech, Riad Nelia offers a serene retreat with cooked-to-order breakfast and a coffee shop. Unwind in the garden or pamper yourself at Nelia's spa, then take a refreshing dip in one of two outdoor pools. Previous guests have raved about their stay.
Riad Nelia is just 3.8 mi (6.1 km) from the airport and offers a shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights include 2 outdoor pools, a rooftop terrace, and a steam room.
At a glance
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Hotel size
11 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
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Transfers
Airport shuttle on request (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 8:00 AM–11:00 AM
Hosted evening meals available for a surcharge
Restaurant
Coffee shop
Coffee/tea in a common area
Private dining
Free daily reception
24-hour room service
Working away
Coworking spaces
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Rooftop terrace
Garden
2 outdoor pools
Full-service spa
Steam room
Accessibility
Visual alarms in hallways
Visual doorbell notification
Magnifying mirror
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
Smart speaker
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Yard
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 25+ Mbps)
Printer
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the riad's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. The spa is open daily.
Fees & policies
Refundable deposits
Deposit is payable by wire transfer and is due within 72 hours of booking the reservation
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.26 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 20 per vehicle (one-way, maximum occupancy 6)
Hosted evening meal costs EUR 14
Children & extra beds
Rollaway beds are available for EUR 25.0 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Riad Nelia Hotel
Riad Nelia Marrakech
Riad Nelia Hotel Marrakech
Frequently asked questions
Does Riad Nelia offer free cancellation for a full refund?
Yes, Riad Nelia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riad Nelia?
Yes, there are 2 outdoor pools.
Are pets allowed at Riad Nelia?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Riad Nelia?
Sorry, there's no onsite parking at Riad Nelia.
Is airport shuttle service offered by Riad Nelia?
Yes, an airport shuttle is available. The charge is EUR 20 per vehicle one-way.
What are the check-in and check-out times at Riad Nelia?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Riad Nelia?
No, this riad doesn't have a casino, but Le Grand Casino de La Mamounia (5-min drive) and Casino de Marrakech (6-min drive) are both nearby.
What is there to do at Riad Nelia and nearby?
Riad Nelia has 2 outdoor pools and a spa, as well as a steam room and a garden.
Are there restaurants at or near Riad Nelia?
Yes, there's an onsite restaurant.
Does Riad Nelia have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Riad Nelia like?
Riad Nelia is in Medina, a short 10-minute walk from Jemaa el-Fnaa and 6 minutes' walk from Bahia Palace.
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Reviews
Riad Nelia Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Amenities
9.8
Staff & service
10
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, fresh, and delicious, with many guests looking forward to it every morning. (17 reviews)
Airport transfers were very well arranged and a very fair price, making travel completely stress-free. (3 reviews)
The spa services were luxurious and deeply relaxing, offering an absolute must during the stay. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Mar 31, 2026
Loved our room, easy access, very quiet bed very comfortable. Breakfast was excellent. Wifi was good, staff was extremely friendly and helpful.
Johanne
Johanne, 2-night trip
Verified
10/10 Exceptional
Mar 15, 2026
Wonderful riad in a great location - the staff were amazing! The riad was very clean, and the breakfasts were fabulous
Tristin
Tristin, 4-night trip
Verified
10/10 Exceptional
Jan 10, 2026
Great place and perfect location. The staff is very friendly. Big thank you to Walid, Saad and the other guy with the hat. Great breakfast and very nice rooms. Absolutely recommend this place.
Philip
Philip, 7-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Lovely room, hot powerful shower, comfy bed. Daily maid service and the staff were very attentive and helpful. Breakfast and service was first class.
Susan
Susan, 3-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Beautiful riad, extremely friendly staff. Very hospitable.
Mitzy
Mitzy, 1-night trip
Verified
10/10 Exceptional
Jan 18, 2026
The staff was absolutely amazing. They made us feel like home. It was more than friendly. It was kindness, detailed understanding of the thinks we would need not only in the Riad but visiting Marrakech.
Norma
Norma, 2-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Loved our stay here. The staff were honestly so kind and helpful the whole time ,they really made us feel at home. Breakfast was always fresh and really nice, and the location was perfect for exploring the medina without being right in the chaos. It just felt comfortable, welcoming, and easy.
Krista
Krista, 3-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Breakfast was excellent and fresh.
Our room and the hotel was very clean, nice, and comfortable.
The air conditioning was good. The weather was raiby and a bit cool, so we asked the staff to turn the heat on.
The staff was friendly, kind, and very helpful.
Gregory
Gregory, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
The staff was extremely helpful and polite. The riad itself was amazingly beautiful with a lot of detail and great architecture, as well as a lovely smell each day. The transfer from and to the airport was also very well arranged and a very fair price, this is an absolute recommendation.
We had a great time in this riad and would recommend it to anyone wanting to visit the Medina in Marrakech!
Menno
Menno, 4-night trip
Verified
10/10 Exceptional
Jan 28, 2026
Everything was very very satisfying. The staff was great. The cleaning staff was always smiling og effective, our room was every day vey clean and satisfying!! The rest of the staff was so friendly and charming. They made us feel like at home. we give Riad Nelia our most sincere and best recommendation. Thank you❤️
Jane
Jane, 7-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Lovely staff. First room was very small and a little niisy but when we asled there was no problem changing to a different room.
Jacqueline Ann
Jacqueline Ann, 7-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Absolutely gorgeous Riad, wonderful service - Walid took absolutely amazing care of our family and went above and beyond to make sure we were taken care of. The breakfast on the rooftop terrace was wonderful. Would highly recommend!!
Jennifer
Jennifer, 2-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Some of the friendliest staff I have met. This place is extremely walkable and if you want a real Moroccan experience stay here. From there traditional breakfast to there cozy center. The entire Riad is clean daily.
Arturo
Arturo, 5-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Excellent Riad. Convenient located to access parking for taxis and close to meeting point for the tours. Walkable distance to main square and the market, etc. Mohamed, Samir and Saad provide an outstanding customer service, also the ladies doing the cleaning keep everything as a 5 stars place.
Rafael Quintero
Rafael Quintero, 7-night trip
Verified
10/10 Exceptional
Jan 30, 2026
The ine thing that stood out to me is how friendly the staff was. I had the pleasure of interacting with both Zakaria(s), Sameer, Hamza and Mohammed all of which were very attentive to my needs. The property was clean and well cared for. I enjoyed the breakfast on the roof .. even though it was a bit cold during my visit but rhe staff always placed multiple electric and gas heaters to keep it warm. I also enjoyed the massage service I got. Overall great authentic Moroccan experience.
Ali Noaman
Ali Noaman, 6-night trip
Verified
10/10 Exceptional
Jan 14, 2026
We really liked the location of this Riad and the Riad itself was beautiful! The staff was super hospitable. We never got to try the breakfast because the hours were too late for us - we typically had activities beginning early in the morning. They did, however, provide a to go breakfast one day for us which was super appreciated! A bit expensive in my opinion for the entire stay but would still recommend.
Megan
Megan, 2-night trip
Verified
10/10 Exceptional
Nov 27, 2025
Very clean in all areas. Rooms welcoming with kettle, tea & coffee and safe. Staff fantastic, they couldn’t have done more and nothing was too much. They helped us plan our itinerary and gave helpful advice on the local area. The hotel is in a great location. Breakfast consisted of a selection of local foods and special requests were met.
Mary
Mary, 4-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Incredible gem of a place! Came from a long and sweaty journey into this paradise! Fantastic service, great breakfast, excellent location and near a "taxi drop-off point" in the Medina. If we're coming back to Marrakech this is the place where we will stay!
Tor Erlend
Tor Erlend, 1-night trip
Verified
10/10 Exceptional
Sep 5, 2025
Lovely staff at the property and not too far from the parking spot so would recommend on location too. Loved our stay and it’s a beautiful venue! Thank you Walid for everything.
Daisy
Daisy, 2-night trip
Verified
10/10 Exceptional
Dec 5, 2025
Beautiful traditional Riad in a quiet area but easy walking distance to the souks. Friendly and helpful staff, nothing was too much trouble. Rooms are small but very clean, bed comfortable, we slept very well. Bathroom also small but well equipped and maintained, lovely toiletries provided and good hairdryer. Traditional Morrocan breakfast included, fresh and tasty. Roof terrace has plenty of seating and a couple of sunbeds are provided if you want to use them. Thoroughly enjoyed our 3 day stay, would love to return.
Suzanne
Suzanne, 3-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Excellent communication from the day of booking to coordinate airport transfer. Taxi was there w sign and waiting for us at airport. Staff met at parking area outside Riad to walk us to the Riad which was very comforting because we arrived in the evening and the Medina can be a little confusing to navigate on your own initially. The decor of the Nelia and their other propert the riad signature beautiful and clean. We were welcomed with mint tea and a little introduction of the area with map, they also offer spa dining, and tours. The food was delicious. We had breakfast and dinner and we also had privilege of staying at their sister location just a few steps away at the Riyadh signature. Thank you so much for the warm hospitality and excellent service! You made our stay so memorable and secure.
Lalaine
Lalaine, 1-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Our first time in Marrakech and it couldn’t have been a better choice. From start to finish, staff were welcoming, friendly and informative. We were seated and treated to Moroccan tea on the sunny rooftop and told about must visit spots in the area. Our rooms were cleaned while we out on excursions and the cleaning staff were so so lovely, even took pictures for us! Rooms were equipped with AC which was perfect for the cold nights and the rooms were clean and aesthetic. Lovely Riad tucked away, yet not far from the buzz (less than 5 minutes). Thank you!!
Maryam
Maryam, 3-night trip
Verified
10/10 Exceptional
Jan 18, 2026
I stood in the Riad with my husband and family members. From the communication before my stay that was detailed and fast. To my arrival with kindness, tea and extreme support with recommendations to all the near by places. Every single one of the workers were extremely kind . It was not just friendly but they really got to understand your needs. One of the members of the team was able to communicate with me in Spanish and that was cool. The team made my visit to marakech special. Can you create a review for me
Norma
Verified
10/10 Exceptional
Oct 30, 2025
This was a very cute Riad, once inside I was totally in love with the place. The aesthetics of it.. the staff is very helpful and welcoming. I would certainly recommend and would stay again. Don’t expect any tv’s in the room .. there is none plus just know it’s a room that is beautifully decorated and that’s it. To me it was enough, I was tired and just needed the place to sleep.
Janet
Janet, 1-night trip
Verified
10/10 Exceptional
Aug 30, 2025
I can’t say enough wonderful things about this property. From the front desk lady (I forgot her name) to Muhammad, the service was impeccable. The hotel is nestled quietly in the middle of the Medina. It is decorated in true authentic Moroccan style. The breakfast is superb. Please stay at this hotel. You won’t regret it.