Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only

Property class: 4
Adults-only hotel with outdoor pool, near Plaza Las Americas

Choose dates to view prices

When you stay at Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only, you'll be just a 5-minute drive from Plaza Las Americas and Ultramar Ferry Puerto Juárez. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps, or aromatherapy. An outdoor pool, a fitness center, and a terrace are other highlights.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Beach towels
  • Spa services
  • Massage/treatment rooms
  • Airport pick-up service
  • Area shuttle
  • Beach shuttle
  • Theme park shuttle

Feel at home (5)

  • Garden
  • Terrace
  • Dry cleaning/laundry service
  • Free self parking
  • Outdoor swimming pools
The current price is $56
$73 total
includes taxes & fees
Oct 20 - Oct 21

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Studio Suite

A bedroom with a bed, bedside table, lamp, and a hanging macrame wall decoration.

Deluxe Studio Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Futon

View all photos for Deluxe Quadruple Room

A hotel room with bunk beds, a single bed, a round woven chair, a small table, and a view of greenery and buildings through the window.

Deluxe Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Grand Room

A hotel room with bunk beds, a single bed, a chair, a table with a bottle and a glass, and a lamp.

Grand Room

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Grand Double Room

A hotel room with bunk beds, a single bed, a chair, and a small table.

Grand Double Room

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Superior Double Room

A hotel room with two beds, a large bed with a beige blanket and pillows, and a smaller bed with a white blanket and pillows. There is a lamp on a bedside table and a folded towel on the large bed.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Av Uxmal, Lote 19, Cancun, QROO, 77500

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Tulum Intl. Airport (TQO) - 147 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪The Healthy Place - ‬3 min walk
  • ‪Taqueria Coapeñitos - ‬4 min walk
  • ‪Siete Cielos - ‬3 min walk
  • ‪Asador La Vaca Argentina - ‬5 min walk
  • ‪La Fonda Del Zancudo - ‬1 min walk

About this property

Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only

  • When you stay at Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only, you'll be just a 5-minute drive from Plaza Las Americas and Ultramar Ferry Puerto Juárez. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps, or aromatherapy. An outdoor pool, a fitness center, and a terrace are other highlights.

At a glance

Hotel size

    • 14 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the cruise terminal, ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets stay free (dogs and cats only)
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas

Parking

    • Onsite parking available only on request
    • Free uncovered onsite self parking
    • Wheelchair-accessible van parking on site

Transfers

    • Airport pickup on request (available 24 hours)*
    • Train station shuttle on request (available 24 hours)*
    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
    • Bus station shuttle*

Offsite

    • Area shuttle within 100 kilometers*
    • Beach shuttle*
    • Shopping center shuttle*
    • Casino shuttle*
    • Theme park shuttle*

Other information

    • Smoke-free property
    • Caters to adults only
    • No alcohol served onsite

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • Restaurant
  • Coffee/tea in a common area
  • Shared refrigerator
  • Water dispenser

What to do

  • Golf privileges
  • Beach shuttle (surcharge)
  • Pilates classes
  • Yoga classes
  • Scooter/moped rentals
  • Shopping
  • Ecotours nearby
  • Cave exploring nearby
  • Wildlife viewing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Beach towels
  • Electric bike charging stations
  • Golf caddy on site
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Spa services
  • Golf clubhouse on site
  • Massage/treatment rooms
  • Music library
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Uses some LED lighting
  • Water dispenser
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Food and drink

  • Free bottled water

More

  • Housekeeping on request

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Chamana - Onsite restaurant. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: MXN 500 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 to 500 per person
  • Airport shuttle service is offered for an extra charge of MXN 750 per vehicle. Maximum occupancy 10
  • Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
  • Area shuttle service to the beach, casino, shopping center, and theme park is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 500 per stay

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Pachamaya
Pachamaya Holistic Wellness &
Pachamaya Suites Wellness Spa Retreats
Pachamaya Holistic Wellness & Spa Hotel
Pachamaya Holistic Wellness & Spa Cancun
Pachamaya Holistic Wellness & Spa Hotel Cancun

Frequently asked questions

Is there a pool at Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only?

Yes, cats and dogs stay free. A deposit of MXN 500 per stay is required. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only?

Yes, there's free self parking.

Is airport shuttle service offered by Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only?

Yes, a shuttle from the airport to the hotel is available. The charge is MXN 750 per vehicle.

What are the check-in and check-out times at Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

Is there an onsite casino at Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only?

No, this hotel doesn't have a casino, but PlayCity Casino (8-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.

What is there to do at Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only and nearby?

Have fun with nearby activities like boat tours, fishing, and jet skiing. Additional recreation onsite includes Pilates and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only also has a garden.

Are there restaurants at or near Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only?

Yes, there's an onsite restaurant, Chamana.

What's the area around Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only like?

Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only is in Downtown Cancun, a short 18-minute walk from Puerto Cancun Marina Town Center and 10 minutes' walk from Las Palapas Park.

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Reviews

Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers delicious food and excellent drinks, with many guests praising its culinary experience. (13 reviews)
  • The spa services, including massages, sound baths, and holistic therapies, were highly praised for their effectiveness in promoting deep relaxation and inner peace. (10 reviews)
  • The pool was clean, beautiful, and a great place to relax, with some guests even enjoying it after a busy day. (8 reviews)
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Reviews

Verified review

10/10 Exceptional

I had excellent stay at Pachamaya. Staffs r friendly to help. Lovely dog too
Verified review

10/10 Exceptional

Clean room, great accommodating staff.
Verified review

10/10 Exceptional

Very helpful staff. Great location with several restaurants in walking distance.
Verified review

10/10 Exceptional

Super nice hotel! Clean! Nice pool!
Verified review

10/10 Exceptional

Overall, everything was excellent: the facilities, cleanliness, location, everything was perfect.
Verified review

8/10 Very good

My sister and I enjoyed a peaceful night at Pachamaya. Staff were kind and helpful, and the room was quiet. Staff even brought their dogs to the property which gave the space a home-y feeling
Verified review

8/10 Very good

Great place located close to Cancun central, staff were awesome. Very little amenities, they should put fridges in rooms considering the do not have any food service available.
Verified review

10/10 Exceptional

Super friendly staff
Verified review

10/10 Exceptional

The people that work there make everyone feel.special.
Verified review

10/10 Exceptional

I loved everything about this stay/ room/ staff.
Verified review

10/10 Exceptional

Very kind and welcoming staff. The connected restaurant is amazing. Very relaxing atmosphere and close to the bus station.
The restaurant
Verified review

10/10 Exceptional

This host was amazing and very accommodating.The room and facilities were exemplary. We did a yoga class with them and had a great experience
Verified review

10/10 Exceptional

Nice breakfast
Verified review

10/10 Exceptional

Really lovely big room and comfortable bed. We slept really well here. Staff were super friendly. There were lots of great cafes and restaurants nearby for breakfast and dinner and a supermarket. The ADO bus station is a 5 minute walk away too. We used the pool but didn’t take part in any of the yoga or wellbeing options. We did eat breakfast in the adjoining restaurant but found there were other better options nearby at a more reasonable price.
Bedroom
Bed
Bathroom detail
Verified review

10/10 Exceptional

Great stay

The best staff! Great location and rooms are clean and comfortable. Totally recommended the place
Verified review

10/10 Exceptional

Loved the ambience and staff.
Verified review

10/10 Exceptional

I loved the smell ss you walked in the staff were super nice and helpful the pool are was beautiful very peaceful very nice hotel
Verified review

10/10 Exceptional

Staff were nice and very helpful when my flight was delayed and that I arrived late. The room was as shown in the pictures and clean. Hot water in the shower. I didn’t use the swimming pool nor the spa amenities.
Verified review

10/10 Exceptional

This is an awesome hotel, great vibe, and awesome staff. This place is located very close to the ADO if you plan on taking trips. Whenever I come back to Cancun, I will be staying here again.
Verified review

10/10 Exceptional

The staff were nice and I used the spa services and had a great massage. They offer yoga and sound baths as well.
Verified review

10/10 Exceptional

I loved the staff and the facilities. Excellent!
Verified review

10/10 Exceptional

Quiet feeling of seclusion amid the near downtown area. Breakfast was excellent. Room was spacious and clean.
Verified review

8/10 Very good

Quiet and private. Great for zen and relaxation!
Verified review

10/10 Exceptional

Liked the location and walablility to restaurants. The hot tub was not heated and no coffee available except at restaurant.
Verified review

10/10 Exceptional

The staff are all fabulous and communication with them is incredibly easy. I recommend downloading what’s app before you arrive as that is how they communicate with guests. Check in was easy, I was given a brief tour of the property and sent a welcome message with attachments outlining all the services offered. The spa services were beautiful and relaxing and the drinks at the attached cafe are excellent. I can’t speak on the food as I was not able to eat much due to dental procedures. The outdoor spaces are clean and offer a peaceful environment. I would absolutely recommend staying here. The area is walkable with lots of great restaurants nearby.