JW Marriott Hotel Shenzhen

Property class: 5 and above
Luxury hotel with spa, near Coco Park Shopping Center

Choose dates to view prices

When you stay at JW Marriott Hotel Shenzhen, you'll be just a 5-minute drive from Coco Park Shopping Center and Ping An Finance Center. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Cafe Chinois 万豪西餐厅, one of 2 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club. Fellow travelers say great things about the helpful staff and overall property condition. Public transportation is close by: Xiangmihu Station is just 9 minutes by foot.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The current price is $150
$175 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sitting area with a table, a TV, and a city view.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A modern hotel room with a large bed, a TV, a seating area with a table, and a view of the city.

Deluxe Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

A modern hotel room with two beds, a sofa, a desk, and a view of the city skyline.

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Studio Suite, 2 Double Beds

A hotel room with a large bed, a desk with a chair, a TV, and a small table with a lamp.

Executive Studio Suite, 2 Double Beds

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Executive Double Room, 1 King Bed, City View

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, two armchairs, a desk, and a view of the city.

Executive Room, 1 King Bed

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A modern hotel room with two beds, a sofa, a desk, and a view of the city skyline.

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sitting area with a table, a TV, and a city view.

Deluxe Room, 1 King Bed

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a sitting area with a table, a TV, and a city view.

Executive Room, 1 King Bed

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed

A modern hotel room with a large bed, a television, a green armchair, and a city view.

Executive Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Golf view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000

What's nearby

  • Shenzhen Golf Club - 9 min walk - 0.8 km
  • Donghai Cultural Square - 3 min drive - 2.1 km
  • Coco Park Shopping Center - 4 min drive - 3.8 km
  • Shenzhen Convention and Exhibition Center - 5 min drive - 4.2 km
  • Splendid China Folk Village - 5 min drive - 4.8 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 35 min drive
  • Hong Kong International Airport (HKG) - 55 min drive
  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Shenzhen Station - 10 min drive
  • Sungang Railway Station - 12 min drive
  • Xiangmihu Station - 9 min walk
  • Chegongmiao Station - 19 min walk

Restaurants

  • ‪丹桂轩 (车公庙店) Laurel Restaurant - ‬19 min walk
  • ‪The Lounge - ‬11 min walk
  • ‪Executive Lounge - ‬12 min walk
  • ‪L’MODA - ‬20 min walk
  • ‪星巴克 - ‬15 min walk

About this property

JW Marriott Hotel Shenzhen

  • When you stay at JW Marriott Hotel Shenzhen, you'll be just a 5-minute drive from Coco Park Shopping Center and Ping An Finance Center. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Cafe Chinois 万豪西餐厅, one of 2 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club. Fellow travelers say great things about the helpful staff and overall property condition. Public transportation is close by: Xiangmihu Station is just 9 minutes by foot.

At a glance

Hotel size

    • 402 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Other information

    • Designated smoking areas (fines apply)

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Reviews

JW Marriott Hotel Shenzhen Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a wide variety of options, including choices for vegetarians, and was considered great and perfect. (5 reviews)
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Popular mentions

Room
Location
Service staff
Food

Reviews

Verified review

10/10 Exceptional

Very nice hotel with a very large and clean.
Verified review

6/10 Good

Good hotel with excellent service and facilities. The only downside was the room temperature—it felt warmer than expected, and we had to request an electric fan to sleep comfortably. Other than that, everything was okay, and the stay was enjoyable.
Verified review

10/10 Exceptional

Very nice and helpful. All facilities are in good condition
Verified review

10/10 Exceptional

Staff was great. Especially Reina
Verified review

10/10 Exceptional

Everything was excellent, staff very friendly and helpful. Room rate very reasonable and it included breakfast and complimentary access to the executive lounge. Overall much better value for money than Hong Kong! Definitely recommend Shenzen for a visit!
Building up to Chinese New Year!
Verified review

10/10 Exceptional

Great service and clean room
Verified review

10/10 Exceptional

Staff were amazing and thoughtful throughout our stay!
Verified review

10/10 Exceptional

Checked in was super efficient! Very friendly front desk staff!
Verified review

4/10 Fair

Positives - Housekeeping was excellent — the room was consistently clean and well maintained. All additional requests were promptly fulfilled, which made the stay more comfortable. Negatives - The biggest drawback was the Wi‑Fi. Connectivity was extremely slow, often unusable, with speeds hovering around 0.1–0.5 Mbps. On rare occasions it briefly reached 1–2 Mbps, but overall internet access was frustratingly poor. - Signs of property age are noticeable in certain areas, which detracts from the overall premium feel. - The in‑room chair was in poor condition, with a wheel falling apart
Verified review

10/10 Exceptional

Excellent Service

The staffs are very pleasant and always ready to help
Verified review

10/10 Exceptional

Great experience, special thanks to Charlie Lynn

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall
Verified review

10/10 Exceptional

Great value for money

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.
Verified review

10/10 Exceptional

wonderful short stay!

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.
Verified review

10/10 Exceptional

Good bathtub and clean facilities. Nice location and polite service. However, repeated noise was found during mid night from outside the room. Sound insulation of window was not adequate as traffic noise was heard at day time.
Verified review

6/10 Good

In general we were satisfied with the customer service of hotel staff, they were nice and helpful. Bathroom and the quality of shower gel, shampoo were very good. However, the air-con of our room had problems which was not cool enough, hotel changed another room for us and got improved. But the facilities in the room had a bit problems such as tv channels and quality.
Verified review

8/10 Very good

Room is clean and spacious. Location is good as it is near to the MTR. The only thing is that if you are taking line 11 then be prepared for a long walk inside the MTR station. Other than that it is only one station away from the high speed train station so quite convenient. The overall experience is good except the very last day when my mood got spoiled by a very rude staff in the hotel men’s room! The manager who handled my complain worked professionally so that made my overall experience better.
Verified review

10/10 Exceptional

Will be back again

Will be back again Before I go on with my review, I want to specially say my thanks to: 1) Alisa cui in the Reception, 2) Cindy in the reception for letting me experience a 1st class Hospitality. Stayed three nights at the JW Marriott Shenzhen. Excellent Titanium membership recognition, being upgraded to their corner suite(best available room). Nice food spread at the executive lounge. Located in Futian CBD, the hotel is only a 5-minutes' walk from the metro and with easy access to many local amenities. The rooms are a bit tired but well kept, making us feel that rooms are well-appointed and designed in a humanistic way. All in all, the hotel is a delight in Shenzhen, Would definitely stay here again.
Verified review

10/10 Exceptional

Greta location, excellent room, bathroom and decor. Staff is extremely helpful and friendly, will definitely return and recommend for others looking for a place to stay.
Verified review

10/10 Exceptional

Good hotel
Verified review

10/10 Exceptional

Breakfast and all the services from the hotel was perfect
Verified review

2/10 Poor

Very noisy, sleep not very well
Verified review

10/10 Exceptional

very good food and accommodation
Verified review

10/10 Exceptional

REALLY NICE HOTEL LOCATION IS GOOD
Verified review

10/10 Exceptional

Beautiful hotel, well maintained, very friendly staff, everything perfect
Verified review

10/10 Exceptional

Good experience.