JW Marriott Hotel Shenzhen

Property class: 5 and above
Luxury hotel with 2 restaurants, near Coco Park Shopping Center

Choose dates to view prices

When you stay at JW Marriott Hotel Shenzhen, you'll be just a 5-minute drive from Coco Park Shopping Center and Ping An Finance Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Chinois 万豪西餐厅, one of 2 restaurants, which serves Asian cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a health club, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and overall property condition. Public transportation is close by: Xiangmihu Station is just 9 minutes by foot.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 9 meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is $134
$157 total
includes taxes & fees
Sep 20 - Sep 21

Why we love this property

Business and leisure blend
Business district hotel with nine meeting rooms and a business center. After work, enjoy spa services or unwind at the bar.
Dining scene for foodies
Discover 2 restaurants serving Asian cuisine and dim sum. A cafe and bar complete the offerings, with vegetarian options and buffet breakfast available.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sitting area with a table, a TV, and a city view.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A modern hotel room with a large bed, a TV, a seating area with a table, and a view of the city.

Deluxe Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

A modern hotel room with two beds, a sofa, a desk, and a view of the city skyline.

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Studio Suite, 2 Double Beds

A hotel room with a large bed, a desk with a chair, a TV, and a small table with a lamp.

Executive Studio Suite, 2 Double Beds

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Executive Double Room, 1 King Bed, City View

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, two armchairs, a desk, and a view of the city.

Executive Room, 1 King Bed

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A modern hotel room with two beds, a sofa, a desk, and a view of the city skyline.

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sitting area with a table, a TV, and a city view.

Deluxe Room, 1 King Bed

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a sitting area with a table, a TV, and a city view.

Executive Room, 1 King Bed

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed

A modern hotel room with a large bed, a television, a green armchair, and a city view.

Executive Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Golf view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, 1,001 reviews
The price is $121
$141 total
includes taxes & fees
Oct 7 - Oct 8
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About the neighborhood

Map
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000

What's nearby

  • Shenzhen Golf Club - 9 min walk - 0.8 km
  • Donghai Cultural Square - 3 min drive - 2.1 km
  • Coco Park Shopping Center - 4 min drive - 3.8 km
  • Shenzhen Convention and Exhibition Center - 5 min drive - 4.2 km
  • Splendid China Folk Village - 5 min drive - 4.4 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 35 min drive
  • Hong Kong International Airport (HKG) - 55 min drive
  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Shenzhen Station - 10 min drive
  • Sungang Railway Station - 12 min drive
  • Xiangmihu Station - 9 min walk
  • Chegongmiao Station - 19 min walk

Restaurants

  • ‪丹桂轩 (车公庙店) Laurel Restaurant - ‬19 min walk
  • ‪The Lounge - ‬11 min walk
  • ‪Executive Lounge - ‬12 min walk
  • ‪星巴克 - ‬15 min walk
  • ‪L’MODA - ‬20 min walk

About this property

JW Marriott Hotel Shenzhen

  • When you stay at JW Marriott Hotel Shenzhen, you'll be just a 5-minute drive from Coco Park Shopping Center and Ping An Finance Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Chinois 万豪西餐厅, one of 2 restaurants, which serves Asian cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a health club, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and overall property condition. Public transportation is close by: Xiangmihu Station is just 9 minutes by foot.

At a glance

Hotel size

    • 402 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Bed rails

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby

Working away

  • Business center
  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Sauna
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Grab bar near toilet
  • Roll-in shower
  • Transfer shower
  • Lever door handles
  • Area rugs in room

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Cafe Chinois 万豪西餐厅 - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
The Lounge 大堂酒廊 - This lobby lounge serves breakfast, brunch, lunch, and dinner. Open daily.
THE POT锅锅老北京铜锅涮肉 - This restaurant serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 for adults and CNY 118 for children
  • Late check-out can be arranged for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10 PM
  • The seasonal pool is open from April 01 to November 30
  • Guests under 13 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool with adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a deadbolt lock on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Cashless transactions are available.

This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

JW Marriott Hotel Shenzhen

JW Marriott Shenzhen

JW Shenzhen

Marriott Hotel Shenzhen

Jw Marriott Shenzhen Shenzhen

JW Marriott Hotel Shenzhen Hotel

JW Marriott Hotel Shenzhen Shenzhen

JW Marriott Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does JW Marriott Hotel Shenzhen offer free cancellation for a full refund?

Yes, JW Marriott Hotel Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Shenzhen?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10 PM.

Are pets allowed at JW Marriott Hotel Shenzhen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at JW Marriott Hotel Shenzhen?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at JW Marriott Hotel Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out are available.

What is there to do at JW Marriott Hotel Shenzhen and nearby?

Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a 24-hour fitness center. JW Marriott Hotel Shenzhen also has a sauna and a garden.

Are there restaurants at or near JW Marriott Hotel Shenzhen?

Yes, there are 2 onsite restaurants, featuring Asian cuisine.

What's the area around JW Marriott Hotel Shenzhen like?

JW Marriott Hotel Shenzhen is in Futian, a short 9-minute walk from Xiangmihu Station and 5 minutes' walk from Shenzhen Golf Club.

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Reviews

JW Marriott Hotel Shenzhen Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a variety of options, including choices for vegetarians. (3 reviews)
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Popular mentions

Room
Service staff
Location
Food

Reviews

Verified review

10/10 Exceptional

Very nice and helpful. All facilities are in good condition
Verified review

10/10 Exceptional

Staff was great. Especially Reina
Verified review

10/10 Exceptional

Everything was excellent, staff very friendly and helpful. Room rate very reasonable and it included breakfast and complimentary access to the executive lounge. Overall much better value for money than Hong Kong! Definitely recommend Shenzen for a visit!
Building up to Chinese New Year!
Verified review

10/10 Exceptional

Great service and clean room
Verified review

10/10 Exceptional

Staff were amazing and thoughtful throughout our stay!
Verified review

4/10 Fair

Positives - Housekeeping was excellent — the room was consistently clean and well maintained. All additional requests were promptly fulfilled, which made the stay more comfortable. Negatives - The biggest drawback was the Wi‑Fi. Connectivity was extremely slow, often unusable, with speeds hovering around 0.1–0.5 Mbps. On rare occasions it briefly reached 1–2 Mbps, but overall internet access was frustratingly poor. - Signs of property age are noticeable in certain areas, which detracts from the overall premium feel. - The in‑room chair was in poor condition, with a wheel falling apart
Verified review

10/10 Exceptional

Checked in was super efficient! Very friendly front desk staff!
Verified review

10/10 Exceptional

Excellent Service

The staffs are very pleasant and always ready to help
Verified review

10/10 Exceptional

Great experience, special thanks to Charlie Lynn

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall
Verified review

10/10 Exceptional

Great value for money

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.
Verified review

10/10 Exceptional

wonderful short stay!

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.
Verified review

10/10 Exceptional

Good bathtub and clean facilities. Nice location and polite service. However, repeated noise was found during mid night from outside the room. Sound insulation of window was not adequate as traffic noise was heard at day time.
Verified review

6/10 Good

In general we were satisfied with the customer service of hotel staff, they were nice and helpful. Bathroom and the quality of shower gel, shampoo were very good. However, the air-con of our room had problems which was not cool enough, hotel changed another room for us and got improved. But the facilities in the room had a bit problems such as tv channels and quality.
Verified review

8/10 Very good

Room is clean and spacious. Location is good as it is near to the MTR. The only thing is that if you are taking line 11 then be prepared for a long walk inside the MTR station. Other than that it is only one station away from the high speed train station so quite convenient. The overall experience is good except the very last day when my mood got spoiled by a very rude staff in the hotel men’s room! The manager who handled my complain worked professionally so that made my overall experience better.
Verified review

10/10 Exceptional

Will be back again

Will be back again Before I go on with my review, I want to specially say my thanks to: 1) Alisa cui in the Reception, 2) Cindy in the reception for letting me experience a 1st class Hospitality. Stayed three nights at the JW Marriott Shenzhen. Excellent Titanium membership recognition, being upgraded to their corner suite(best available room). Nice food spread at the executive lounge. Located in Futian CBD, the hotel is only a 5-minutes' walk from the metro and with easy access to many local amenities. The rooms are a bit tired but well kept, making us feel that rooms are well-appointed and designed in a humanistic way. All in all, the hotel is a delight in Shenzhen, Would definitely stay here again.
Verified review

10/10 Exceptional

Greta location, excellent room, bathroom and decor. Staff is extremely helpful and friendly, will definitely return and recommend for others looking for a place to stay.
Verified review

10/10 Exceptional

Good hotel
Verified review

2/10 Poor

Very noisy, sleep not very well
Verified review

10/10 Exceptional

Breakfast and all the services from the hotel was perfect
Verified review

10/10 Exceptional

very good food and accommodation
Verified review

10/10 Exceptional

REALLY NICE HOTEL LOCATION IS GOOD
Verified review

6/10 Good

Water leakage from shower place to tiolet
Verified review

10/10 Exceptional

Good experience.
Verified review

10/10 Exceptional

Beautiful hotel, well maintained, very friendly staff, everything perfect
Verified review

10/10 Exceptional

Everything is great at this hotel