Enigmatic Boutique Hotel

Property class: 4
Hotel with 3 restaurants, near Plaza Las Americas

Choose dates to view prices

When you stay at Enigmatic Boutique Hotel, you'll be within a 10-minute drive of Plaza Las Americas and Ultramar Ferry Puerto Juárez. Guests can be pampered with deep-tissue massages at the spa, and Mero18 Seabar, one of 3 restaurants, serves seafood and is open for lunch and dinner. An outdoor pool, a bar/lounge, and a snack bar/deli are other features.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
$72
The current price is $95 total
includes taxes & fees
Nov 3 - Nov 4

Room options

View all photos for Deluxe Room

A bedroom with a bed, a wooden door, a window with curtains, and a wicker chair.

Deluxe Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A bedroom with a bed, a TV, a wooden dresser, a chair, and a window with curtains.

Standard Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room

A bedroom with a bed, a desk, a chair, and a television on the wall.

Signature Double Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

A bedroom with a bed, a wooden dresser, a television, a ceiling fan, and a woven chair.

Deluxe Double Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, City View

A bedroom with a large bed, wooden beams, a sliding glass door, and wall-mounted lights.

Superior Suite, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
14 Calle Mero, Cancun, QROO, 77500

What's nearby

  • Benito Juarez Municipal Building - 3 min walk - 0.3 km
  • Las Palapas Park - 6 min walk - 0.6 km
  • Mercado Ki Huic - 6 min walk - 0.6 km
  • Mercado 23 - 11 min walk - 1.0 km
  • Plaza 28 - 17 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Tulum Intl. Airport (TQO) - 148 min drive

Restaurants

  • ‪The Healthy Place - ‬2 min walk
  • ‪Siete Cielos - ‬4 min walk
  • ‪La Fonda Del Zancudo - ‬4 min walk
  • ‪Amarula - ‬4 min walk
  • ‪Rooster Mero - ‬1 min walk

About this property

Enigmatic Boutique Hotel

  • When you stay at Enigmatic Boutique Hotel, you'll be within a 10-minute drive of Plaza Las Americas and Ultramar Ferry Puerto Juárez. Guests can be pampered with deep-tissue massages at the spa, and Mero18 Seabar, one of 3 restaurants, serves seafood and is open for lunch and dinner. An outdoor pool, a bar/lounge, and a snack bar/deli are other features.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 13 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • No onsite parking

Other information

    • Smoke-free property

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Reviews

Enigmatic Boutique Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food, with sushi and breakfast options receiving high praise from guests. (9 reviews)
  • The spa offers fantastic and relaxing massages, with many reviewers praising the exceptional service and rejuvenating experience. (6 reviews)
  • Breakfast options were highly varied and delicious with excellent service. (3 reviews)
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From real guest reviews summarized by AI.
Report

Reviews

Verified review

8/10 Very good

Great boho vibes! Friendly staff and great restaurant.
Verified review

10/10 Exceptional

Beautiful place with an incredible pool, several dining options, and very helpful staff. The rooms are fully equipped and highly comfortable. We would love to come back!"
Verified review

10/10 Exceptional

The staff is incredibly friendly, always wearing a smile, especially at the front desk. The breakfast options are highly varied and delicious. Also, the massage was fantastic and truly relaxing."
Verified review

8/10 Very good

Great staff, good hotel/hostel and good food at the restaurant
Verified review

10/10 Exceptional

A charming hotel right in the heart of Cancun, close to everything, so if you want to explore other areas, it's the perfect place. The staff is very friendly and the rooms are large and well-equipped. I'll be back...
Verified review

10/10 Exceptional

Room was very clean and spacious. Staff were very helpful and friendly. Great stay!
Verified review

10/10 Exceptional

The Spa here is great!! Selene if you see this Gratitude. I highly recommend for you to request or make a reservation with Selene, I got the therapeutic massage for 60 minutes omg she's a healer she used traditional techniques to remove the knots & tension out of my body also the reflexology helped blood flow & inflammation
Verified review

10/10 Exceptional

Very nice location, very clean, everyone friendly, in my opinion the rooms are really pretty, my only complain is that there are mosquitoes so bring repellent, but definitely would go back, around the area tons of food places, coffee shops, supermarket like 10 mins walking, and the artisans market very close too, loved it.
Verified review

10/10 Exceptional

Great location downtown with amazing staff. Most of the amenities you could want are onsite including masseuse, bar, and restaurant. Anything else is a short walk, Uber, DiDi or taxi ride away. The rooms are super clean as well.
Verified review

10/10 Exceptional

Beautiful hotel. Wonderful staff. Close to everything. Everything was exactly as pictured. Only con was the hot water was not as hot as I’d like and the WiFi gave out a few times. Other than that an 10 out of ten. My daughter and I enjoyed ourselves immensely. Super relaxing. Will definitely visit again.
Verified review

10/10 Exceptional

Authentically boutique hotel, great roomy room priced right decorated with locally sourced furnitures, pool, amazing service by the team not to mention within the courtyard of the hotel they an oyster & sushi bar, restaurant, coffee bar, cocktail lounge each with its own unique vibe- and a speak-easy smoke lounge. Located in Cancun down town, plenty of restaurants, cafe and bars within 5 minutes walk-in distance one will experience local vibes away from very touristy areas. And R1 & R2 bus ride away from the La Isla shopping mall, and more popular night life if one needs a change of pace
Verified review

10/10 Exceptional

This is very unique hotel with a groovy seafood and wine bar, a grotto-style pool, and some good rooms. My initial room was a little too close to the bar and pool (music), so after I discussed the noise issue with the front desk clerk, she left a note for the next day desk clerk. He promptly moved me to their beautiful upstairs multi-level suite with a roof deck. It felt like the best room in the hotel. The neighborhood is quiet and there are many dining options are in the immediate area. I will probably re-book here the next time I come down to Cancun. It is not close to a beach and is far enough away from the hotel zone to require a taxi or uber to get to those big resorts. A big grocery store called Soriana is within easy walking distance, but restaurant food was very good. Three different coffee shops are nearby. Morning and evening times were the best for enjoying outdoor activities. I stayed inside during the heat of the day. The WIFI was steady and strong enough for me to get some work done Monday-Wednesday. I was there Saturday - Thursday.
Verified review

10/10 Exceptional

Beautiful property. Room is very simple but aesthetic. Wish there was a full length mirror. Our A/C wasn’t working and the hotel was full, we were ok but the staff tried so hard to make it work! Loved hanging out at the pool. Walking distance from the ADO bus station and lots of restaurants
Verified review

4/10 Fair

I don't know how this hotel gets 9+ reviews and is rated as a 4-star hotel, then labeled as "luxury" by Expedia. It is sub-3 stars at best in my opinion. Yes, everything in their photos is physically there, then photoshopped to look much nicer. The rooms are aged, the bathroom is old and small, you can't get into the shower without closing the bathroom door kind of tiny. We don't find anything not clean, but because everything is kind of old, you don't feel clean or relaxed either. The staff is friendly and nice, the location is good, walking distance to the ADO bus station, and other tourist spots. If you are looking for a place to stay for utility, this place will do. If you are looking for an experience, this is not it.
Verified review

8/10 Very good

Lovely spacious room, very clean and modern and the bed was comfy with high quality bedding. The staff at the bar and the Mexican restaurant were so lovely and even gave us a tour of the hotel when the main reception did not. Our experience with check in could have been more warm and friendly - we were not given any information about the facilities, the food or the pool when we arrived. We wwre told we had complimentary coffee in the room, but when we asked for pods for the machine we were told we had to pay! We also had to leave identification with reception during our stay (we were asked to give our passports!) which did not happen any any other hotel during our 3 weeks in Mexico!
Verified review

10/10 Exceptional

Beyond expectations! Everyone was super friendly, the hotel and rooms are absolutely gorgeous. I will definitely be staying again.
Verified review

10/10 Exceptional

Chavely and Santiago at the front desk were EXCEPTIONAL and went out of their way to help me, especially since Im disabled.
Verified review

10/10 Exceptional

Beautiful property, especially the pool.
Verified review

10/10 Exceptional

Excellent!!!
Verified review

8/10 Very good

Clean and nice room .water bottle free.nice it's always hot in Cancun. Beautifull style.the bathroom, the room and the pool .all is designed with style and class The guy with black hair in the front desk is very helpfull and nice . Relaxing environment .I just spend 1 night.to cach the flight tomorrow. Close to las palpas .Soriana and 20 min to Mercado 28. Great location.10 min to Ado. Gracias relaxing hotel.
Verified review

6/10 Good

Beautiful, aesthetic room, not too comfy of a mattress but like any hotel honestly. They have the looks down, it really all does look like the photos, but the people are rude. Employees never were happy and didn’t want to actually work.
Verified review

8/10 Very good

I arrived late and was only here one night before I went on a retreat about four hours away. It felt a bit like a hostel (common areas, at least). The room was very nice and the staff was friendly. Walked about 100 yards to a pleasant breakfast restaurant (The Rooster?) with good WiFi. I basically just slept here one night. Seems nice, though!
Verified review

6/10 Good

Manglet vann i et døgn. Ingen kompensasjon. 36 grader uten vann i dusj, spring eller do er ikke helt ok..
Verified review

10/10 Exceptional

Muy tranquilo el lugar, pudimos estar muy agusto, la atención del personal muy amable
Verified review

10/10 Exceptional

Todo muy bien más de lo que esperaba.