MGM Hôtels & Résidences – Hôtel Alhena

Property class: 4
Ski-in/ski-out hotel with spa, near Flaine Ski Resort

Choose dates to view prices

Placing you just steps from Flaine Ski Resort, MGM Hôtels & Résidences – Hôtel Alhena allows you more time for skiing with ski-in/ski-out access. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an indoor pool, a bar/lounge, and a fitness center. Ski passes and storage are also available.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Self parking

Feel at home (6)

  • Children's pool
  • Television
  • Laundry facilities
  • Bathrobes
  • Self parking (surcharge)
  • Indoor swimming pools

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

A modern hotel room with a large bed, a wooden wardrobe, a desk, and a window with curtains.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a large bed, red headboard, and a view of a forested mountain range.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with a large bed, red headboard, and a view of a forested mountain range.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

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About the neighborhood

Map
Chef Lieu Flaine Front de neige, Magland, Haute-Savoie, 74300

What's nearby

  • Flaine Ski Resort - 1 min walk - 0.0 km
  • Aup de Veran Ski Lift - 1 min walk - 0.0 km
  • Front de Neige Ski Lift - 3 min walk - 0.3 km
  • Grandes Platières Ski Lift - 6 min walk - 0.6 km
  • Forum Ski Lift - 6 min walk - 0.6 km

Getting around

  • Saint-Exupery Airport (LYS) - 135 min drive
  • Grenoble (GNB-Grenoble - Isere) - 139 min drive
  • Magland Station - 31 min drive
  • Marignier Station - 40 min drive
  • Bonneville Station - 40 min drive

Restaurants

  • ‪Le Marlow - ‬18 min drive
  • ‪Bistro Grill du Gron - ‬18 min drive
  • ‪carpe diem - ‬18 min drive
  • ‪L'Agora - ‬18 min drive
  • ‪La Croix de Savoie - ‬18 min drive

About this property

MGM Hôtels & Résidences – Hôtel Alhena

  • Placing you just steps from Flaine Ski Resort, MGM Hôtels & Résidences – Hôtel Alhena allows you more time for skiing with ski-in/ski-out access. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an indoor pool, a bar/lounge, and a fitness center. Ski passes and storage are also available.

At a glance

Hotel size

    • 40 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Secured covered onsite self parking (EUR 18 per night)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children's pool
  • Children's games
  • Baby monitor
  • Baby bath
  • Changing table
  • Bed rails
  • Stroller

What to do

  • Ski-in/ski-out access
  • Ski passes

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Ski storage

Facilities

  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Children's dinnerware
  • Highchair

More

  • Housekeeping on request
  • In-room safe (laptop compatible)

Special features

Spa

Spa montagne du Monde has 3 treatment rooms. Services include massages. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 12 for children

Parking

  • Covered self parking costs EUR 18 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Hôtel Alhena
MGM Hôtels & Résidences – Hôtel Alhena Hotel
MGM Hôtels & Résidences – Hôtel Alhena Magland
MGM Hôtels & Résidences – Hôtel Alhena Hotel Magland

Frequently asked questions

Does MGM Hôtels & Résidences – Hôtel Alhena offer free cancellation for a full refund?

Yes, MGM Hôtels & Résidences – Hôtel Alhena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at MGM Hôtels & Résidences – Hôtel Alhena?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.

Are pets allowed at MGM Hôtels & Résidences – Hôtel Alhena?

Sorry, pets aren't allowed.

Is parking offered on site at MGM Hôtels & Résidences – Hôtel Alhena?

Yes. Self parking costs EUR 18 per night. Electric vehicle charging is available.

What are the check-in and check-out times at MGM Hôtels & Résidences – Hôtel Alhena?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at MGM Hôtels & Résidences – Hôtel Alhena and nearby?

MGM Hôtels & Résidences – Hôtel Alhena has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near MGM Hôtels & Résidences – Hôtel Alhena?

Yes, there's an onsite restaurant.

What's the area around MGM Hôtels & Résidences – Hôtel Alhena like?

MGM Hôtels & Résidences – Hôtel Alhena is a short 1-minute walk from Flaine Ski Resort and 13 minutes' walk from Foret Ski Lift.

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Reviews

MGM Hôtels & Résidences – Hôtel Alhena Reviews

8.6

Excellent

8.8

Cleanliness

10

Amenities

8.6

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The spa was excellent, with a pool, sauna, and hammam, providing a very enjoyable experience. (6 reviews)
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Popular mentions

Location
Room service
Room
Ski

Reviews

Verified review

10/10 Exceptional

Room was very spacious, fantastic views of the piste and excellent location
Verified review

10/10 Exceptional

Our second stay here. Wonderful. Proximity to slopes is unbeatable. Love the spa too.
Verified review

10/10 Exceptional

Spa was great. Fab location
Verified review

10/10 Exceptional

Incredible location and fantastic spa!
Verified review

8/10 Very good

Excellent facilities close to the slopes - genuinely ski in / ski out
Verified review

10/10 Exceptional

Brilliant hotel for ski in ski out, ski and boot room excellent as well as the bar and spa. Rooms nice and modern
Verified review

10/10 Exceptional

Perfect location at the ski piste with excellent wellness facilities. Its in a great state after ramping up since opening! We definitely coming back!
Verified review

8/10 Very good

Ski in ski out in Flaine

Excellent hotel in the heart of Flaine Forum. In good snow conditions it wood be ski in ski out but at the end of season just a couple of steps to the slope. Good suite with two bedrooms for families.
Verified review

10/10 Exceptional

Amazing location, big rooms, wonderful spa nice ski lockers, perfect for ski in-out. Downside: this property functions more like an aparthotel, do not come here expecting 5* hotel service as there is none (no minibar, no room service..)
Verified review

10/10 Exceptional

Amazing location!

We have had a fabulous few days here. I’m not sure we could have picked a better location (for the skiing and the town) We had the first few days without our luggage (it was lost en route to Geneva) and whilst it was not the fault of the hotel, this was such a difficult time for us, I feel like they maybe could have been more helpful given our circumstances so have rated the service a lower score.
View from our room (401) directly opposite the gondola
Beautiful pool and spa area
Verified review

10/10 Exceptional

Excellent

Our first time in Flaine, we usually stay at the MGM Alexane in Samoëns so we are familiar with this hotel group. Did not disappoint excellent facilities, ski to door, close to lifts, we had a family room which was huge and had a great view. Bauhaus restaurant very good attached to hotel. Could do with a mini fridge in rooms there was a space for this so they may be installing them as the hotel is new this season. Great location for restaurant in the village.
Verified review

8/10 Very good

New this season and in excellent location. Potential to be great next season, as appeared not to have completed its snagging/buld. Double family room we had was great size and with touch ups, would b very nice (grout work, skirts, paint etc). Could do with a mini fridge. Would go back assuming finished off correctly. Pool was great for children too.
Verified review

8/10 Very good

Ideal Location

The hotel was new in Dec 2023 so all very fresh and new, couldn't be in a better location to the slopes and restaurants of Flaine. Lacking some finishing touches that hopefully will evolve over the next few months. Lack of hooks in ensuite for to hang damp towels or swimwear to dry or bathrobes to hang. Floor of changing room at swimming pool was always wet therefore the cloth slippers provided always got soaked. Some outdoor cladding not finished on the external of windows and outdoor parts of the building. Room service wasn't great, inconsistent from day to day. Bin wasn't always emptied, coffee pods, water bottles, toilet paper wasn't always replenished, had to speak with maid in corridor to get replenished fully. All in all it was generally a good experience and would defiantly return due to location and hopefully the other issues will be resolved through time and serive would be a bit sharper.
Verified review

8/10 Very good

Great
Verified review

8/10 Very good

Stayed for 4 nights. All was good. They need to provide with more toilet tissue rolls. They could have also provided with body lotion in the bathroom. Also breakfast buffet had very little options for the price.
Verified review

10/10 Exceptional

-
Verified review

2/10 Poor

Refund Policy

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Verified review

6/10 Good

Chambre propre, personnel attentionné, au bord des pistes, wellness vraiment complet Dommage le petit déjeuner n'est pas à la hauteur du tout... Cafés moyens (machine pas terrible) pas de fruits frais ni de jus frais, œufs brouillés pas toujours de qualité... à 24 euros (voire 28 euros / personne sur certains sites...) le petit déjeuner, d'autres hôtels sur la station font bien mieux...
Verified review

10/10 Exceptional

Chambre impeccable, vue superbe sur les pistes et montagnes, casier à ski et gants chauffants au pied des pistes… le rêve !
Verified review

10/10 Exceptional

La chambre était extrêmement spacieuse et confortable. Le personnel a toujours été souriant, agréable et a l'écoute. L'espace bien être est un énorme + pour cet hôtel. Il est également au pied des pistes, et 3 min a pied des commerces et restaurants.. 3eme séjours dans cet hôtel, il y en aura d'autres!
Verified review

6/10 Good

Dommage !

Un belle endroit, cependant on ne s'attends pas à se faire voler son matériel de ski dans un hôtel 4 étoiles. Une première.
Verified review

8/10 Very good

Meilleur emplacement de la station

Vue incroyable depuis la chambre. Literie très confortable, chambre très agréable malgré un problème de propreté à notre arrivée. Le spa top, la piscine (sauna et hammam) très appréciable en fin de journée. L’hôtel est situé au milieu du domaine skiable donc arriver et repartir ski aux pieds c’est top. Petit déjeuner très cher pour le choix proposé…
Verified review

10/10 Exceptional

Parfait

Belle établissement idéalement situé Je recommande
Verified review

6/10 Good

Ikke færdigt hotel / lejligheder

Kæmpe stor penthouse lejlighed havde vi lejet, det var stort og sengene var gode - herunder mørklægnings gardinerne. Hvilket var luksuriøst. Men det var meget nyt, fremstod meget upersonligt i alle aspekter, både lejlighed og hotellet. Hotellet var åbnet kort inden vores ankomst, og det var tydeligt at se at haandværkerne har haft travlt. Byggesjusk og daarlige løsninger mange steder. Rengøringen var doven, og kom altid først klokken 16-17 stykker, når vi var vendt hjem efter en dag med udflugter. Uholdbart. Ville jeg bor der igen, tjaaa. Tror tiden kan afhjælpe mange af de ting jeg nævner ovenfor. Flaine er en skiby, så kommer i hvert i fald retur til byen.
Verified review

10/10 Exceptional