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Candlewood Suites Gillette by IHG

2.5 star property
City-center hotel in Gillette

Choose dates to view prices

Photo gallery for Candlewood Suites Gillette by IHG

BBQ/picnic area - Candlewood Suites Gillette by IHG (Gillette)
Property amenity - Candlewood Suites Gillette by IHG (Gillette)
Exterior - Candlewood Suites Gillette by IHG (Gillette)
Studio Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe - Candlewood Suites Gillette by IHG (Gillette)
Exterior - Candlewood Suites Gillette by IHG (Gillette)
Experience the heart of Gillette at Candlewood Suites Gillette, an IHG Hotel. Connect to in-room WiFi and indulge in a snack from the bar/deli or get energized with a workout at the gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Non-smoking
  • Pet friendly
  • 24/7 front desk
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Weekly housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Barbecue grills
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is $63
$70 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Room amenity

Studio Suite, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Room amenity

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Water park
Garner Hotel Gillette South by IHG
  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
8.6 out of 10, Excellent, 1,000 reviews
The price is $71
$78 total
includes taxes & fees
Dec 7 - Dec 8
Garner Hotel Gillette South by IHG
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About the neighborhood

Map
904 Country Club Road, Gillette, WY, 82718

What's nearby

  • Campbell County Convention and Visitors Bureau - 5 min walk - 0.4 km
  • Gillette Country Club - 2 min drive - 1.8 km
  • Energy Capital Sports Complex - 3 min drive - 2.5 km
  • Bicentennial Park - 4 min drive - 3.5 km
  • CAM-PLEX Multi-Event Facilities - 5 min drive - 7.4 km

Getting around

  • Gillette, WY (GCC-Campbell County) - 11 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Wyoming's Rib and Chop House - ‬13 min walk

About this property

Candlewood Suites Gillette by IHG

Candlewood Suites Gillette by IHG is a great choice for a stay in Gillette. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks.

At a glance

DONE

Hotel size

    • 83 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Weekly housekeeping
  • In-room safe

Fee & policy details

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 56 per accommodation (may vary based on length of stay)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Candlewood Suites Gillette
Candlewood Suites Hotel Gillette
Gillette Suites
Candlewood Suites Gillette Hotel

Frequently asked questions

Does Candlewood Suites Gillette by IHG offer free cancellation for a full refund?

Yes, Candlewood Suites Gillette by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Candlewood Suites Gillette by IHG?

Yes, pets are welcome. There's a charge of USD 56 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Candlewood Suites Gillette by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Candlewood Suites Gillette by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

What is there to do at Candlewood Suites Gillette by IHG and nearby?

Maintain your daily exercise routine at the gym.

Does Candlewood Suites Gillette by IHG have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

What's the area around Candlewood Suites Gillette by IHG like?

Candlewood Suites Gillette by IHG is in the heart of Gillette, a short 20-minute walk from Gillette Country Club and 6 minutes' walk from Campbell County Convention and Visitors Bureau.

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Candlewood Suites Gillette by IHG Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Bed
Shower
Elevator

Reviews

10/10 Exceptional

Everything about this place was excellent highly recommend it.
STEPHEN B, 3-night trip

10/10 Exceptional

Excellent suite. Great amenities. I would stay here again.
Phillip T, 1-night trip

8/10 Very good

Great for those with fur babies

Very pet friendly, clean and comfortable
Raquel, 1-night trip

10/10 Exceptional

The staff was very friendly and helpful the room was very clean and comfortable no complaints at all
Stephen, 1-night trip

10/10 Exceptional

Great price
CASEY, 1-night trip

10/10 Exceptional

Very nice place to stay. Will do it again.
Thomas, 1-night trip

10/10 Exceptional

Friendly and attentive staff. Clean Hotel.
Lillian, 1-night trip

10/10 Exceptional

The hotel was excellent. It was very clean and the bed was comfortable.
Diana, 1-night trip

10/10 Exceptional

Clean friendly convenient.
joseph, 1-night trip

10/10 Exceptional

Very nice property. Clean. Checkin was easy and very quick. Staff was very friendly. Room very nice Large with full kitchen. Highly recommended.
Mark, 1-night trip

10/10 Exceptional

We had a very nice 1 nite stay at this property. The bed was very comfortable, the exercise facility was nice, laundry, although we didn’t use it, was convenient, the front desk staff had our reservation paperwork on the desk, with what I assume was other incoming guests. The kitchen was handy. We would definitely stay here again. No complaints!
Rosalie, 1-night trip

2/10 Poor

Worst stay of a 4 day long road trip

Our 1 night stay was horrible. I called the afternoon of the day we were to arrive and spoke with a nice lady at the front desk, explained we needed a king room on the first floor near an exit. She said she had several available and it would no problem. Check-in was a nightmare, at first there was no clerk at the front desk. When she did arrive it appeared she'd been sleeping in a back office. The room I had called about previously and been assured would be available all of a sudden wasn't. When I inquired why, the front desk agent said the cost Hotels.com charged me wasn't enough and didn't cover the King room I called about and booked through Hotels.com. At checkout, several members of the staff complained they were working 12 hour shifts due to understaffing. Be aware of billing issues and check your credit card statements and bank accounts if you stay at this property.
James, 1-night trip

6/10 Good

Hotel staff was great. My room was backed up to the elevator and I could hear it all night along with some sort of water heater noise.
Bonnie, 1-night trip

6/10 Good

Staff needs a course in being friendly and not act like they are doing the public a favor by checking them in.
Bo, 1-night trip

6/10 Good

This was rated 10 but it was more like a five or six. The shower was very outdated and needed new everything
James, 1-night trip

8/10 Very good

Watch for dog attacks and less than helpful staff.

The place was fine. Several rooms down were 2 large, loud dogs. No big deal... until they came out of the room as I was walking to my car. The lady holding the pit immediately said he is not mean. Ok, I didn't think he was or even care. Almost immediately after that the dog lunged, growl, barked and pulled her to the ground. I had my hand on safety measures and was about to use the measures as the dog hit the end of its leash. She mumbled something about sorry or something as my wife was getting ready to plug her ears in case things got loud. I immediately reported to the front staff who acted like it was no big deal. It was a big deal. Guess who would have been the first to be sued if the attack was successful? That's right, the hotel who didn't seem to care.
Michael, 1-night trip

6/10 Good

Just Okay

I had booked a room with King bed and was given a queen room and told I booked through a 3rd party and they weren't required to honor the request. The hotel was clean but prpoerty is very well beat up. 3 of the lights didnt work.I would not stay here or any other Candlewood property again.
1-night trip

4/10 Fair

Property is run down and staff attempted multiple additional charges to my credit card. Thank goodness for fraud alerts.
Anthony, 2-night trip

4/10 Fair

The hotel is dirty, the kitchen area there is food on the surfaces of the cabinets, the carpets are dirty, and my door did not shut properly with having to shut it by slamming against it There was no fresh-brewed coffee, and the coffee in the coffee machine was of disgusting industrial quality. The machine and the area around it were filthy.
Lisa, 1-night trip

6/10 Good

The first room 213 spelled so musty and the bed was kind of messy so not sure if clean. Was given a new room 319 which did not smell musty but the shower was old and the shower door disgusting with corrosion. Needs replaced bad. Overall room was clean. Have paid the same and even less for other hotels and had much better rooms.
Cindy, 1-night trip

2/10 Poor

Walked in and the lobby smelled like an auto repair shop. There were a bunch of guys sitting in the lobby who apparently worked in the oil fields. That smell continued throughout the elevator and hallways. We were given our room key. We opened the door. The room looked like a tornado went through it. It was filthy. Oops gave us a room that was occupied. Changed rooms. Had to continue smell the nasty oil and dirt sweat.
Roger, 1-night trip

6/10 Good

I was very disappointed when we ran out of toilet paper early in the morning and there was no extras anywhere in the room. I also discovered the there was trash in the trash can under the sink which had multiple Q-tips, an empty toilet paper roll and the paper from around the toilet paper. The thing that hold the body wash, shampoo, and conditioner bottles on the wall of the shower was not locked in so the all fell on the floor when I tried to use them. The desk clerk was very kind and offered to send housekeeping to our room which I declined. We have stayed at several Candle Wood Suites and never had anything like this happen before. The desk clerk gave me what I needed since we were checking out in a few hours anyway. Housekeeping obviously did a really poor job on the room. It made me wonder about the bed then, gross!!!
John, 1-night trip

4/10 Fair

On the what did you not like, let me say our bill was totally messed up. It started on check in. I asked to move the bill to another credit card. She took a few minutes working on it and said it was taken care of. The day before we checked out i checked again because it was 125.00 dollars more then we paid. Once again the front desk worked on it and said it was corrected. The morning of check out the bill was now on 2 credit cards and no longer pending but charged. My wife went down this time to see what was going on with on with 2 bills now. Upon talking to Crystal who was now annoyed, my wife asked have i done something wrong? Crystal replied your first mistake was booking through EXPEDIA. It was downhill from there. It did get corrected after one or two more calls after we got home. We were advised to book through the hotel and not through Expedia . What does Expedia think of the Operations Manager of Candlewoods response concerning this? As a customer of Expedia this is how we were treated. David Sharp
David, 4-night trip

10/10 Exceptional

This was the first time staying with Candlewood and this will now be my first choice when looking for hotels in the future
Amber, 2-night trip

8/10 Very good

Super comfy beds. We are a family of multiple severe allergies. Great air quality, and no allergic reactions with bedding. Routine stay for us.
Theresa, 1-night trip