Hotel El Lago by Luoxo

Property class: 3.5
Mountain hotel with restaurant, near Molino de Sabandia

Choose dates to view prices

At Hotel El Lago by Luoxo, you'll be within a 15-minute drive of Arequipa Plaza de Armas and Molino de Sabandia. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this Art Deco hotel include a sauna, a snack bar/deli, and a terrace.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The current price is $62
$69 total
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

A hotel room with two beds, a desk, a chair, a lamp, and a small table with a bottle and remote control.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Room

A hotel room with a large bed, a sofa, a TV, and a balcony with a view.

Junior Room

  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

A hotel room with a large bed, a desk with a computer, a chair, a small table with a vase, and a window with blinds.

Superior Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Pje Camino Al Molino S/n, Arequipa, Arequipa, 4012

What's nearby

  • Molino de Sabandia - 12 min walk - 1.0 km
  • Parque Lambramani - 16 min drive - 8.5 km
  • Santa Catalina Monastery - 24 min drive - 11.4 km
  • Arequipa Plaza de Armas - 25 min drive - 11.0 km
  • Arequipa Cathedral - 25 min drive - 11.0 km

Getting around

  • Arequipa (AQP-Rodriguez Ballon Intl.) - 46 min drive
  • Tres Cruces Station - 24 min drive
  • Arequipa Station - 25 min drive
  • Yura Station - 43 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪La Guardiana - ‬4 min drive
  • ‪Restaurant El Lago - ‬1 min walk
  • ‪Pizzería Presto - ‬8 min drive
  • ‪la benita de characato - ‬5 min drive
  • ‪Cevichelas - ‬8 min drive

About this property

Hotel El Lago by Luoxo

  • At Hotel El Lago by Luoxo, you'll be within a 15-minute drive of Arequipa Plaza de Armas and Molino de Sabandia. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this Art Deco hotel include a sauna, a snack bar/deli, and a terrace.

At a glance

Hotel size

    • 52 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Additional fees apply to children for items such as extra bedding and breakfast.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Area shuttle within 17 km*
    • Shopping center shuttle*

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

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Reviews

Hotel El Lago by Luoxo Reviews

8.4

Very Good

9.0

Cleanliness

7.4

Location

8.6

Staff & service

8.4

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Everything about the stay was wonderful. Kind, helpful staff. Great peaceful spot, hot water, lots of trees, big comfortable room, huge breakfast. Great value. Walking distance from and old Moline museum, horseback, quad rides. I am glad that I went. Thank you.
Verified review

6/10 Good

Ok, but no more than that.

Hotel was nice enough and there are some beautiful walks close by. The restaurant has good food but the service is slow and the environment feels tired and dated.
Verified review

10/10 Exceptional

Excellent place to stay
Verified review

6/10 Good

THIS IS A 3 STAR NOT 4 STAR HOTEL. We stayed during their off season and many of the hotel amenities were not available for use including the jacuzzi, pool bar, gym, and sauna which we were not made aware of prior to booking. The room was not clean when we arrived with stains on the bed and hair/garbage in the bathroom from the previous person. The door had gaps around it so noise came through meaning the vaccuming around 11pm at night kept us from getting the sleep we needed for an early morning tour. The pool was available but no bartender, and we found it wasn't cleaned daily as a massive wad of hair and brown liquid at the top was around for a few days. We also found smashed glass along the walking areas of the pool. Finally, it's hard to get a taxi to and from this place. The people were nice but I would not stay again.
Verified review

6/10 Good

Intermedio

Si vas a realizar turismo en la ciudad no te recomiendo hospedarte aca ya que queda bastante lejos de la plaza de armas que es realmente donde esta la vida de la ciudad. El hotel es muy básico, la cama no tan comoda (colchon se notaba viejisimo), baño sencillo, instalaciones sencillas. No hay conformidad en calidad/precio sinceramente.
Verified review

10/10 Exceptional

Hotel lindo y acogedor

El hotel lindo y grande como para pasar en familia. Un poco alejado del centro. En taxi 15 min. Excelente para descansar en un ambiente puro
Verified review

4/10 Fair

me dieron una habitacion con camas dobles y mi pago fue por una matrimonial. los colchones son horribles y malos
Verified review

8/10 Very good

El lugar no cumplió mis expectativas al 100%

El lugar estuvo bien, sin embargo el estado del hotel no era el que esperaba, se notaba mas antiguo y no en las condiciones que se veían en las fotos.
Verified review

6/10 Good

solo un poco mortificado ya que segun los pagos que se realizaron y decia incluye los impuestos y comisiones, a pesar de eso me cobraron en el establecimiento y para el colmo me dijeron que mi estadia no incluia el desayuno.
Verified review

8/10 Very good

BTH Hotel

Todo bien
Verified review

8/10 Very good

EL hotel es bonito y esta en lugar alejado de la ciudad, cerca de los campos de sabandia. Lo que recomendaria para mejorar es que su personal este mejor informado, se demoraban mucho al darme respuestas como la hora del desayuno o de que se trataba la cena de año nuevo ya que tenian que estar consultando. El desayuno deberia ser mas variado, al menos poner frutos tipicos de arrequipa como la papaya arequipeña, y no los clasicos jamos y queso.
Verified review

8/10 Very good

Placentera Estadía

Buena opción en Arequipa Hotel acogedor con todas las exigencias de seguridad Recomendable si se quiere tranquilidad y descansar a placer
Verified review

6/10 Good

El lugar es muy bonito, alejado de la ciudad. Sin embargo, las habitaciones están algo descuidadas. Hubo accesorios del baño oxidados y no tan limpios. Creo que el precio es alto para lo que ofrece.
Verified review

6/10 Good

Hotel muy lejos del centro de Arequipa, no recomendable si desea conocer la cuidad, aceptable para mantenerse alejado del ruido y la cuidad
Verified review

10/10 Exceptional

Ideal para pasarlo en familia o pareja

Acogedor, lindo lugar por donde se sitúa, instalaciones adecuadas
Verified review

10/10 Exceptional

Nice property

Did not like that they charged for any ice needed, any hot water. Did not have free coffee at the lobby. Did not want to honor 20% discount for food and beverage per our reservation details.
Verified review

6/10 Good

El hotel es muy bonito solo que es lamentable que pongan a un recepcionista por la mañana tan mal educado y sin lógica tuvimos la reserva por aquí y nos quiso cobrar 26 dólares por noche más ya que dice que la tarifa que pagamos es muy baja y que ellos no manejan esas tarifas así nos tuvo con la amenaza los 3 días hasta q tuvimos que llamar a la administradora que nos dio la razón pero por gente como el señor de recepción dejan mucho que desear una cadena tan buena como es el Estelar
Verified review

10/10 Exceptional

Excelente El Lago Estelar

Todo excelente de primera
Verified review

6/10 Good

The seclusion is nice and peaceful. The facilities are clean and well kept. They could use more lighting for the path between hotel and restaurant.
Verified review

10/10 Exceptional

Thanks

Thanks for your service
Verified review

8/10 Very good

Great hotel with a picturesque surrounding made the stay memorable. However, finding Uber from the hotel to the city was very difficult.
Verified review

8/10 Very good

Nice hotel on the outskirts of the city

This hotel was nice, but make sure you want to stay where it is located as it is on the outskirts of Arequipq proper. It feels like you are in a rural location with farm views outside your window. The place seemed to be under renovation in some parts, so there was some construction noise we had to deal with. The breakfast was really good and the rooms were nice and clean. We booked this hotel in large part because the picture on hotels.com website showed a sitting area for the “superior room, one king bed” and we wanted the extra space during our stay. I took a screen shot of the picture on my phone. It was a good thing because when we checked in, the front desk put us in a “standard” room that did not have this extra sitting area. Even after showing the picture to the front desk, we were told that the picture was of their “junior suite” and there was nothing they could do about it. I sent a note about this to hotels.com, and the next day hotel staff approached us, apologized and moved us to the advertised room. The hotel has a pool and jacuzzi, but when we asked about the operating hours for the jacuzzi (as we were hoping to use it to relax in the evening after dinner) we were told that the jacuzzi required a reservation, and that there are only three reservation times offered each day - 11 am, 1 pm and 3 pm. This was useless for us as those times were when we were out sight-seeing. So while it was a nice property, some key amenities were unusable during our stay.
Verified review

10/10 Exceptional

Our kids liked the lagoon on the property with ducks and pedal boats. The service at the front desk, particularly Patrice, was excellent. We did not like the fact that our room, although clean, had flies.
Verified review

8/10 Very good

Bom Hotel

O local é muito bonito, é bem longe do centro de Arequipa, mas para quem quer descansar e fazer tours é ótimo! Precisa de uma revitalização, mas ainda é bom!
Verified review

10/10 Exceptional

Comentarios

Muy buena. Lugar tranquilo. Excelente atención.