The Ritz-Carlton, Shenzhen

Property class: 5 and above
Luxury hotel with full-service spa, connected to the convention center, near Shenzhen Convention and Exhibition Center

Choose dates to view prices

The Ritz-Carlton, Shenzhen puts you in a great location, within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. You can visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy, and Flavorz 全日制餐厅, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. The helpful staff and overall property condition get great marks from fellow travelers. Public transportation is just a short walk: Gangxia Station is 8 minutes and Shenzhen Convention and Exhibition Center Station is 11 minutes.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
The current price is $271
$316 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Club Premier King Bed Room

A modern hotel room with a large bed, a TV mounted on a wooden panel, a sofa, and a view of the cityscape.

Club Premier King Bed Room

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Junior Suite

A hotel room with a large bed, a sofa, a chair, a small table, and a decorative wall panel.

Club Junior Suite

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Club Executive King Bed Suite

A hotel room with a large bed, two armchairs, a desk, and a view of the city.

Club Executive King Bed Suite

  • City view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Garden View King Bed Room

A hotel room with a large bed, a sofa, a round table, and a view of city buildings.

Deluxe Garden View King Bed Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Deluxe Twin Bed Room

A hotel room with two beds, a view of a cityscape, and a framed picture on the wall.

Club Deluxe Twin Bed Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Club Premier Twin Bed Room

A hotel room with two beds, a view of a cityscape, and a framed picture on the wall.

Club Premier Twin Bed Room

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Twin Bed Room

A hotel room with two beds, a desk, a chair, a small table, and a view of the city.

Deluxe Twin Bed Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Premier Twin Bed Room

A hotel room with a sofa, two beds, a coffee table, and a view of tall buildings.

Premier Twin Bed Room

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Garden View Twin Bed Room

A hotel room with two beds, a view of a cityscape, and a framed picture on the wall.

Deluxe Garden View Twin Bed Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Club Executive Twin Bed Suite

A hotel room with a bed, two sofas, a coffee table, and a TV.

Club Executive Twin Bed Suite

  • City view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Carlton Suite

A hotel room with a large bed, a desk, a chair, a window with a view of buildings, and a decorative wall panel.

Carlton Suite

  • City view
  • 118 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for The Ritz-Carlton Suite

A hotel room with a large bed, a sofa, a coffee table, and a desk.

The Ritz-Carlton Suite

  • City view
  • 446 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Design Twin Room

A hotel room with two beds, a small table, a bench, a minibar, and a view of the city.

Design Twin Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Design King Room

A modern hotel room with a large bed, a seating area with a table, and a city view through large windows.

Design King Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Design Garden View King Room

A modern hotel room with a large bed, a city view, a desk, and a comfortable seating area.

Design Garden View King Room

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Design Garden View Twin Room

A modern hotel room with two beds, a large window offering a city view, a desk, and a seating area.

Design Garden View Twin Room

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Design Premier King Room

A modern hotel room with a flat-screen TV, a round table, a sofa, and a view of the cityscape.

Design Premier King Room

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Oasis Suite

A modern hotel room with a large bed, two seating areas, a coffee table, and a decorative wall.

Oasis Suite

  • City view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Deluxe King Bed Room

A hotel room with a large bed, a sofa, a small table, and a view of the cityscape.

Club Deluxe King Bed Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe King Bed Room

A hotel room with a large bed, a sofa, a small table, and a view of the cityscape.

Deluxe King Bed Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite

A hotel room with a bed, a sofa, a coffee table, and a view of the city.

Premier Suite

  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier King Bed Room

A modern hotel room with a large bed, a TV mounted on a wooden panel, a sofa, and a view of the cityscape.

Premier King Bed Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Discovery Suite

A hotel room with a large bed, a sofa, a chair, a coffee table, and a small side table. There is a window with a view of buildings.

Discovery Suite

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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  • Airport transfer
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The price is $172
$201 total
includes taxes & fees
Nov 1 - Nov 2
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About the neighborhood

Map
116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

  • Shenzhen Convention and Exhibition Center - 14 min walk - 1.2 km
  • Shenzhen Civic Center - 14 min walk - 1.2 km
  • Shenzhen Central Park - 1 min drive - 1.4 km
  • Shenzhen Lianhuashan Park - 2 min drive - 1.8 km
  • Shenzhen Concert Hall - 2 min drive - 2.1 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 32 min drive
  • Hong Kong International Airport (HKG) - 50 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 6 min drive
  • Sungang Railway Station - 9 min drive
  • Gangxia Station - 8 min walk
  • Shenzhen Convention and Exhibition Center Station - 11 min walk
  • Fumin Station - 15 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪湘颂（卓悦 intown 店） - ‬3 min walk
  • ‪Beef Hot Pot - ‬2 min walk
  • ‪Subway - ‬4 min walk
  • ‪京味张烤鸭店 - ‬2 min walk
  • ‪勝記 Victory Restaurant - ‬2 min walk

About this property

The Ritz-Carlton, Shenzhen

  • The Ritz-Carlton, Shenzhen puts you in a great location, within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. You can visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy, and Flavorz 全日制餐厅, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. The helpful staff and overall property condition get great marks from fellow travelers. Public transportation is just a short walk: Gangxia Station is 8 minutes and Shenzhen Convention and Exhibition Center Station is 11 minutes.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 280 rooms
    • Arranged over 28 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (17 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms

Parking

    • Free secured onsite self parking
    • Secured onsite extended parking (CNY 60 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite garage

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station pick-up*

Other information

    • Designated smoking areas (fines apply)

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Reviews

The Ritz-Carlton, Shenzhen Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, varied, and had attentive service. (10 reviews)
  • Restaurant services were excellent with good food and very helpful staff. (4 reviews)
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Popular mentions

Service staff
Location
Room
Breakfast
Furniture

Reviews

Verified review

10/10 Exceptional

Amazing hotel, great location, stayed in a newly renovated room and it was beautiful. Staff so helpful and special thank you to Mark at concierge who made our stay so enjoyable. Would love to return.
Verified review

10/10 Exceptional

clean, spacy room, good and attentive services, great location
Verified review

10/10 Exceptional

Fab Hotel, excellent customer service, staff were awesome, executive lounge was perfect. Loved everything about this hotel and hope to return next year.
Verified review

10/10 Exceptional

Excellent service and convenient
Verified review

8/10 Very good

Best services for all staffs, especially Customer services in Lobby name Mr Jack, he was very kindness and helpful. The breakfast is ok, I think the room rates was quiet higher compare with the other in the same location. But , anyway the hotel was quiet good
Verified review

10/10 Exceptional

Convenient location. Friendly and helpful staff. Very nice room setting and detailed amenities. Thrbest choice to stay in Shenzhen no matter for business or vocation.
Verified review

10/10 Exceptional

Clean room , amenities always refilled and staff were very polite and excellent service.
Verified review

10/10 Exceptional

Wonderful staffs, nice spa, next to great eating shopping mall
Verified review

10/10 Exceptional

Great location, great service

Great location, great service; stuff is attentive and warm to all guests all time; gym and souana are delicious; excellent stay
Verified review

10/10 Exceptional

The staff are extremely nice
Verified review

10/10 Exceptional

The staffs are friendly and the service is excellent
Verified review

10/10 Exceptional

Friendliest staff ever
Verified review

10/10 Exceptional

All stuff are super nice and helpful. Good location.
Verified review

8/10 Very good

Walk in to the Lobby, Mr Jack Lian was very polite and very helpful , and kindness. And the second floor Restaurant also very good services. The guy names Jackson
Verified review

8/10 Very good

Great service, property and facilities a bit dated.
Verified review

10/10 Exceptional

My overall experience was excellent. I was particularly impressed by the male staff member at check-in. He was very helpful and provided useful tips that greatly simplified my business trip in China.
Verified review

10/10 Exceptional

Spacious room with magnificent view. Nice buffet breakfast with attentive service. It is conveniently located and just 3 min walking distance from Convention ＆ Exhibition Centre Station Exit D. Will come again and highly recommended.
Verified review

10/10 Exceptional

Club floor service was great
Verified review

10/10 Exceptional

Staff is extremely helpful. They go out of their way to make you feel special.
Verified review

10/10 Exceptional

The service was truly exemplary from all staff. They often went out of their way to help despite any language barriers
Verified review

10/10 Exceptional

Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though
Verified review

10/10 Exceptional

Good Services and good hotel

It's really good services, and the room is quiet good. And the customer service Manager Jack Lin is very kindness and take care of every clients need. I will be there when I have holiday for relax, good! From Ms Lau.C
Verified review

10/10 Exceptional

Excelleng service

excellent service at the club level lounge great hotel service and amenities lounge opens from 06:30 to 22:00 with food and beverage and snacks all day long!
Verified review

10/10 Exceptional

Great customer services, welcoming staff Veneer of vanity counter has peeled off. The hotel will benefit from some touch up
Verified review

10/10 Exceptional

All good