Arusha Serena Hotel

Property class: 3
Family-friendly Arusha hotel with restaurant, connected to the convention center

Choose dates to view prices

Enjoy your visit to Arusha with a stay at Arusha Serena Hotel. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge and a garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
The current price is $197
$234 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

A hotel room with a large bed, two bedside tables, a wooden chair, a round wooden table, and a ceiling fan.

Standard Double Room

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

A room with a four-poster bed, two bedside lamps, and a ceiling fan.

Standard Triple Room

  • Partial lake view
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

A hotel room with two beds, a ceiling fan, a desk with a chair, and a window with curtains.

Standard Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • Partial lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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$234 total
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About the neighborhood

Map
Arusha Town, Arusha

What's nearby

  • Lake Duluti - 8 min walk - 0.8 km
  • Arusha Clock Tower - 15 min drive - 13.7 km
  • Arusha International Conference Centre - 16 min drive - 14.1 km
  • Maasai Market and Curios Crafts - 16 min drive - 14.5 km
  • Njiro Complex - 19 min drive - 16.3 km

Getting around

  • Arusha (ARK) - 47 min drive
  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 67 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rippers Bistro - ‬13 min drive
  • ‪AICC Club - ‬13 min drive
  • ‪Spices & Herbs Ehtiopian Restaurant - ‬12 min drive
  • ‪Amber Bar And Restaurant - ‬12 min drive
  • ‪Continental Restaurant - ‬13 min drive

About this property

Arusha Serena Hotel

  • Enjoy your visit to Arusha with a stay at Arusha Serena Hotel. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge and a garden.

At a glance

CHECK-IN
12:00pm
CHECK-OUT
10:00am

Hotel size

    • 42 rooms

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is 10 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Babysitting*
    • Supervised childcare*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Arusha Serena Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

8.2

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered excellent service, good selection, and very good food with reasonable prices. (7 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Food
Room
Breakfast
Restaurant

Reviews

Verified review

10/10 Exceptional

All the amenities were wonderful
Verified review

10/10 Exceptional

Loved the monkeys on the property, the staff was excellent and the property beautiful!
Verified review

10/10 Exceptional

Beautiful rooms in a lush setting. Staff were extremely competent and friendly
Verified review

10/10 Exceptional

Nice place !! Very clean and relax
Verified review

10/10 Exceptional

monkeys on the roof were a lot of fun! Beautiful grounds and buildings. Very helpful staff and great food.
Verified review

10/10 Exceptional

The hotel and grounds are beautiful! The staff was extremely helpful and friendly. I would highly recommend them!
Verified review

8/10 Very good

Very good food
Verified review

10/10 Exceptional

Beautiful Stay

We had two beautiful nights here with exceptional service from the staff who were kind and attentive to your every need. The grounds are beautiful and well maintained. I would stay here again and recommend it to anyone wanting peace and serenity.
Beautiful Bungalows!
Verified review

10/10 Exceptional

This is a beautiful, quiet property with excellent staff. We had a room with a large king, and twin bed, perfect for families. It is a short drive from the hustle and bustle of Arusha. Wonderful place to stay with the bonus of several monkeys on the property for entertainment.
Verified review

10/10 Exceptional

Absolutely beautiful! The grounds are designed in such a way you just want to stay forever. A nice walking path allows some exercise while enjoying the grounds
Verified review

10/10 Exceptional

5 star Tanzanian experience

This is truly a Tanzanian 5 star experience. Service is excellent, food is excellent and very reasonably priced. The rooms are very clean, there is an AC unit in the room I am staying in. The room is decorated in a style that speaks to the region. The WiFi is best in the common area which is typical for hotels in this country. There is consistent hot water for the shower which I did not experience in any other hotel here. The grounds are immaculately maintained. The staff was very kind in accommodating my requests. I started the trip here and ended the trip here and I am so happy I did.
Verified review

10/10 Exceptional

Five star Tanzanian experience

This is truly a Tanzanian great value five star experience. Service is excellent, food is excellent and course dinner very reasonably priced. Breakfast is complimentary. The rooms are very clean, there is an AC unit in some of the rooms. The room is decorated in a style that speaks to the region. The WiFi is best in the common area which is typical for hotels in this country. There is consistent hot water for the shower which I did not experience in any other hotel here. The grounds are immaculately maintained. The staff was very kind in accommodating my requests. I started the trip here and ended the trip here and I am so happy I did.
Verified review

10/10 Exceptional

Lovely hotel with a Colonial feel and great service.
Verified review

10/10 Exceptional

Friendly staff. Rooms clean and comfortable. Lovely grounds. Food very good. Really enjoyed my stay.
Verified review

10/10 Exceptional

Lovely tranquil place to stay
Verified review

10/10 Exceptional

Staff was attentive and warm/friendly. The service and food were both excellent. The room was clean, beautiful, and comfortable. I would highly recommend this hotel!
Verified review

8/10 Very good

Have some rest

Beautiful place, location is in the middle of nowhere but hotel lovwly
Verified review

10/10 Exceptional

Beautiful place to stay just outside Arusha

Beautiful hotel! The rooms are all separate bungalows spread out over a large park like area which is very beautiful. There is a nice walking trail that goes around the entire area and we really enjoyed it. The restaurant is outstanding and has a good selection. Very good breakfast too. We ate several meals there. The photos on the website are exactly what it looks like. Very friendly staff. We highly recommend it.
Verified review

8/10 Very good

If you want to stay in a hut in an ugly part of Arusha, without the safari animals, this is your place. Most guests use it overnight on their way to where the animals are. Pretty “rustic”.
Verified review

8/10 Very good

Old building, kept clean and the surrounding is nice but needs more work. The food is terrible, I would give it a one star nothing more. For a Serena I was hoping they would have good food and the menu looks like it was written in the 70s or 90s and was never changed.
Verified review

10/10 Exceptional

The only problem worth noting in my 2 stays ( before and after a 13 day safari) was the inability of the property to process credit cards. This required much more cash than travelers are accustomed to carrying.
Verified review

10/10 Exceptional

Very friendly and accommodating

I only stayed one night at this hotel because I arrived at 20:15 and my safari would start the next morning. I arrived at 22:00 and asked for dinner. Although the restaurant closes at 22u, they made an exception for me and brought out the menu. Very accommodating and friendly! I wouldn’t know where to get food that late at night. I’ll definitely stay there again for longer.
Verified review

6/10 Good

Head office needs to get their act sorted

We arrived at Arusha Serena Hotel at 3.30am after a 24-hour journey, only to be told they did not have a reservation for us. I showed the receptionist the hotels.com booking and she finally gave us a key and said she would sort it in the morning. No apology the next morning. The rooms are very nice, in little rondavals. A bit smaller than shown on their photos though. Good choice at breakfast and overall the staff were very polite and friendly. Would I stay again - Yes but central reservations need to get their act together. Out of the 6 lodges we stayed at in Tanzania, 2 belonged to Serena. The 2nd hotel (Ngorongoro) had overbooked and we had a terrible experience there - again in was down to central reservations. Such a shame because both properties are lovely and unique and have lovely staff. Let down completely by head office.
Verified review

10/10 Exceptional

Une très belle découverte cet hôtel Serena est plein de charme avec un cadre magnifique et une atmosphère particulièrement agréable Tout est propre et soigné L’accueil est chaleureux attentionné et sympathique Un endroit où l’on se sent bien Nous recommandons vivement cet hôtel
Verified review

8/10 Very good

Place was great but food was very mediocre