Hotel Balcón del Parque

Property class: 3
Xalapa hotel with restaurant

Choose dates to view prices

When visiting Xalapa, Hotel Balcón del Parque is a great choice to consider. Guests looking for a bite to eat can check out Sal & Piedra, which is open for breakfast and lunch and offers garden views.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (5)

  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Air conditioning
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Premium bedding
The current price is $63
$74 total
includes taxes & fees
Sep 23 - Sep 24

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

A bedroom with a large window, a desk, and a chair.

Standard Room

9.0 out of 10
Wonderful
(15 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A modern hotel room with two beds, a desk, and a large window offering a view of greenery.

Standard Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

A modern hotel room with two beds, a TV, and a large window offering a view of greenery.

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Room

A hotel room with two beds, a large window with curtains, a chair, and a floral painting on the wall.

Senior Room

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

A modern bedroom with a large bed, a bedside table with a phone, and a view of a balcony with chairs.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin

A hotel room with a wooden ceiling, a bed with a headboard, a desk with a chair, and a TV mounted on the wall.

Family Cabin

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Cabin

A modern bedroom with a wooden ceiling, a large bed, a TV, and a view of the outdoors.

Presidential Cabin

10.0 out of 10
Exceptional
(5 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

A modern hotel room with two beds, a large window, and a balcony.

Presidential Room

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Cabin Presidential

  • Sleeps 10

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

Similar properties

Exterior
Holiday Inn Express Xalapa by IHG
Xalapa Centro
  • Free breakfast
  • Parking available
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 754 reviews
The price is $81
$96 total
includes taxes & fees
Sep 26 - Sep 27
Holiday Inn Express Xalapa by IHG
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About the neighborhood

Map
Rafael Ramírez, 62, Xalapa, VER, 91000

What's nearby

  • Los Tecajetes Park - 1 min walk - 0.1 km
  • State Theatre - 5 min walk - 0.5 km
  • Juarez Park - 19 min walk - 1.6 km
  • Palacio de Gobierno - 6 min drive - 1.9 km
  • Xalapa Cathedral - 7 min drive - 1.9 km

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 26 min drive
  • General Heriberto Jara Intl. Airport (VER) - 124 min drive
  • Xalapa Station - 13 min drive

Restaurants

  • ‪Tacos Meridiano - ‬5 min walk
  • ‪Asadero Cien - ‬4 min walk
  • ‪Esquites Sayago - ‬5 min walk
  • ‪Tom Mix - ‬5 min walk
  • ‪Bola de Oro - ‬4 min walk

About this property

Hotel Balcón del Parque

  • When visiting Xalapa, Hotel Balcón del Parque is a great choice to consider. Guests looking for a bite to eat can check out Sal & Piedra, which is open for breakfast and lunch and offers garden views.

At a glance

Hotel size

    • 26 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free covered onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Mosquito nets

Accessibility

  • Elevator
  • Elevator door width (inches): 78
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Sal & Piedra - Overlooking the garden, this family restaurant serves breakfast and lunch. Open select days.

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Balcón del Parque Hotel

Hotel Balcón del Parque Xalapa

Hotel Balcón del Parque Hotel Xalapa

Frequently asked questions

Does Hotel Balcón del Parque offer free cancellation for a full refund?

Yes, Hotel Balcón del Parque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Balcón del Parque?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Balcón del Parque?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Balcón del Parque?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Hotel Balcón del Parque?

No, this hotel doesn't have a casino, but Big Bola Casino (9-min drive) is nearby.

Are there restaurants at or near Hotel Balcón del Parque?

Yes, Sal & Piedra offers garden views.

What's the area around Hotel Balcón del Parque like?

Hotel Balcón del Parque is a short 1-minute walk from Los Tecajetes Park and 6 minutes' walk from State Theatre.

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Reviews

Hotel Balcón del Parque Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered excellent food, great service, and a beautiful setting with delicious traditional options and vegan choices. (15 reviews)
  • The hotel has a good parking facility. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

It was the most beautiful hotel room I have ever been in, bonus points for a very cold air conditioner.
Verified review

10/10 Exceptional

Our room was spacious and clean. Being right above the edge of Parque Tecajetes, we looked right into the trees. The staff and food at the hotel restaurant, Sal y Piedra, were both excellent. We would stay there again.
Verified review

8/10 Very good

The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
Verified review

10/10 Exceptional

It Is a clean, nice and friendly. I love to come to this hotel.
Verified review

10/10 Exceptional

Beautiful view of the park
Verified review

10/10 Exceptional

Very nice place well maintained very close to restaurants, parks
Verified review

10/10 Exceptional

Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Verified review

10/10 Exceptional

Great staff, very attentive and helpful. Good breakfast. Appeals to the independent traveler.
Verified review

10/10 Exceptional

Beautiful and comfortable.
Verified review

10/10 Exceptional

We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility.
Verified review

10/10 Exceptional

Good hotel but not in a convenient location. A bit far from coffee shops and restaurants.
Verified review

8/10 Very good

This is a beautiful hotel. The rooms are large, very clean and had a fabulous view. It would have been a perfect stay except two doors down the guest staying in that room had karaoke so loud it could be heard not only in our room but in the hallway. We finally called the front desk at 11:30pm and were told that they could not hear it on the lobby but “ok”. The music stopped but started again at 5:45am! It got even louder when we were about to check out. This must have been a “special” guest to have these privileges. Also, we ate at the hotel restaurant. The first meal pizza was great but when we returned for breakfast the next morning, my husband got his meal and I waited an additional 20 minutes to get mine! We had the older lady for a waitress and we had to ASK her for more coffee and why the wait only to be told “well, they are poaching the eggs”. 🙄😒
Verified review

10/10 Exceptional

Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Verified review

10/10 Exceptional

Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!
Verified review

8/10 Very good

I have a big nose and it is very sensitive. I swear that every hotel could skip using all the cleaners and detergents for a week and the cleanliness would not suffer. And they would save money. My bathroom had a huge smell of some antiseptic cleaner. It spread to the entire room. I had to keep the bathroom door shut with the exhaust fan running. Also, the TV appears to only stream content. No broadcast channels The last person forgot to log out of Netflix and I could have used her subscription for free. There is a nightclub nearby and music played until very late. It prevented me from keeping the window open to take advantage of the cool night air. The facility is beautiful and the rooms large. The shower was huge with lots of hot water. Good location. Friendly English speaking staff This review is a lot negative but I would stay again.
Verified review

10/10 Exceptional

Beautiful place, big room, very comfortable, great food in the restaurant will be back.
Verified review

10/10 Exceptional

Very nice place !
Verified review

10/10 Exceptional

👏👏
Verified review

10/10 Exceptional

Todo excelente
Verified review

10/10 Exceptional

I wish I would’ve stayed longer.
Verified review

10/10 Exceptional

Excelente
Verified review

8/10 Very good

Yes
Verified review

10/10 Exceptional

I love it
Verified review

10/10 Exceptional

.
Verified review

10/10 Exceptional

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