In the heart of Palermo, GOLD SUITE&SPA offers a tranquil retreat. Indulge in continental breakfast and unwind with massage treatment rooms or stay connected with in-room WiFi.
Reviews
7.27.2 out of 10
Good
Popular amenities
Free breakfast
Spa
Pet friendly
Free WiFi
Connecting rooms available
Air conditioning
Main amenities (5)
Daily housekeeping
Spa services
Massage/treatment rooms
Air conditioning
Limited hour front desk
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Private hot tub
Separate bathtub and shower
Television
Daily housekeeping
The current price is $266
$266
$302 total
includes taxes & fees
May 26 - May 27
Why we love this property
Morning fuel included
A free continental breakfast jumpstarts each day at this guesthouse. The morning fuel provides guests with essential energy for adventures.
Rest & relaxation
Luxurious spa treatment rooms offer rejuvenating services at this guesthouse. Private indoor hot tub and jetted bathtubs create a blissful escape.
Soak in pure comfort
Jetted bathtubs and hydromassage showerheads await in uniquely decorated rooms. Blackout drapes and down comforters ensure blissful sleep.
Via Tripoli 20, Via Mariano Stabile 118, Palermo, PA, 90139
What's nearby
Via Roma - 1 min walk - 0.1 km
Teatro Massimo - 5 min walk - 0.5 km
Via Maqueda - 5 min walk - 0.5 km
Politeama Garibaldi Theater - 7 min walk - 0.6 km
Piazza Ruggero Settimo - 7 min walk - 0.6 km
Getting around
Punta Raisi Airport (PMO) - 41 min drive
Palermo Central Station - 23 min walk
Palermo Palazzo Reale-Orleans Station - 26 min walk
Palermo Notarbartolo Station - 30 min walk
Giachery Station - 19 min walk
Restaurants
Tondo - 1 min walk
Dima's pizza - 3 min walk
Locale - 3 min walk
Osteria Fratelli Lo Bianco - 3 min walk
Antica Carnezzeria Conca D'Oro - 2 min walk
About this property
GOLD SUITE&SPA
GOLD SUITE&SPA puts you just a 5-minute drive from Teatro Massimo and Ballaro Market. Free perks include WiFi and continental breakfast daily between 9:30 AM and 10:00 AM. Also, this guest house is 2.5 mi (4 km) from Palermo Harbour and 6.1 mi (9.9 km) from Mondello Beach.
At a glance
DONE
Hotel size
3 rooms
DONE
Arriving/Leaving
Check-in start time: 2:30 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17
Check-out time is 10:30 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 9:30 AM - 2:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
No onsite parking
Property amenities
Food and drink
Free continental breakfast each morning 9:30 AM–10:00 AM
Services
Front desk (limited hours)
Facilities
Spa services
Massage/treatment rooms
Accessibility
Tile flooring in room
Room amenities
Be entertained
60-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Stocked minibar (select free items)
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
What to enjoy
Private indoor hot tub
Individually furnished and decorated
Freshen up
Private bathroom
Jetted bathtub
Separate bathtub and shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Connecting/adjoining rooms available
Mobile key entry
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
Children & extra beds
Cribs/infant beds are available for EUR 40.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
GOLD SUITE SPA
GOLD SUITE&SPA Palermo
GOLD SUITE&SPA Guesthouse
GOLD SUITE&SPA Guesthouse Palermo
Frequently asked questions
Are pets allowed at GOLD SUITE&SPA ?
Yes, dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at GOLD SUITE&SPA ?
Sorry, there's no onsite parking at GOLD SUITE&SPA .
What are the check-in and check-out times at GOLD SUITE&SPA ?
Check-in start time: 2:30 AM; Check-in end time: anytime. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
What is there to do at GOLD SUITE&SPA and nearby?
GOLD SUITE&SPA has private indoor hot tubs.
Does GOLD SUITE&SPA have rooms with private hot tubs?
Yes, each room has a private indoor hot tub and a jetted bathtub.
What's the area around GOLD SUITE&SPA like?
GOLD SUITE&SPA is in Politeama, a short 7-minute walk from Teatro Massimo and 6 minutes' walk from Via Maqueda.
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Reviews
GOLD SUITE&SPA Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.6
Amenities
7.0
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Sep 9, 2023
My husband and I had a wonderful stay at Golds Suite & Spa. Our room was beautiful and comfortable. The staff was extremely helpful even though we did not speak Italian. The hotel was within walking distance of restaurants sightseeing and shopping. We would stay there again.
Linda
Linda, 2-night trip
Verified
2/10 Poor
Oct 11, 2025
Bait & Switch. Unfortunately this was a very bad experience. I booked a 538 sq ft Room Superior Room and instead was given a room half of the size. When I told the owner, I was initially treated like an idiot as she tried lying to me and telling me that this was the room I booked although it was at a completely different address, different part of town, and different looking room than advertised! The “Continental Breakfast” was two small sandwiches with barely anything inside and two very delicious croissants, but definitely not a continental breakfast nor as pictured. The owner was very Rude and even hung up on me. No Professionalism or Customer Service at all. It’s a Shame as this property has a lot of potential!
Goodarz
Goodarz, 3-night trip
Verified
2/10 Poor
Oct 22, 2025
Awful Experience – Avoid This Hotel
Our stay was extremely disappointing from start to finish. About 20 minutes before arrival, the hotel informed us of a “water issue” and suggested our booking might be cancelled, though the water had clearly been off before this late notice. After several hours travelling from Catania to Palermo, we arrived stressed and uncertain if we’d have accommodation for the night.
There was no proper check-in. No keys, codes, or guidance, and no staff to assist. We had booked a superior room but were placed in a smaller deluxe one that hadn’t been properly cleaned (we even found someone else’s underwear!), and the sauna had a nail sticking out of the floor, which I stepped on.
Later that evening, we were told to move again to an even smaller “minisuite” behind the check-in desk or face cancellation. We were woken at 8:45am demanding our decision. Breakfast was poor, consisting of a few pastries and dry ham sandwiches, seemed pre-made or store bought. There was no hot water for showers throughout our stay despite reporting it immediately.
The hotel’s “gesture of goodwill” was a €5 bottle of prosecco. The staff on WhatsApp were rude, hostile, and at times purposely unhelpful. Only one staff member on site tried to help, and her efforts were appreciated amid clear understaffing.
Upon departure, there was no proper check-out process, and we were briefly locked in the courtyard. Overall, this was a horrendous, unprofessional and distressing trip.
Max
Max, 2-night trip
Verified
4/10 Fair
May 24, 2026
Difficult to check in, no reception staff- instructions were unclear,
Address not what it says it is.
No hot water for a shower in the evening
Maeve
Maeve, 1-night trip
Verified
4/10 Fair
Oct 5, 2025
Nada que ver con lad fotos que se muestran! Ni diquiera la misma direccion! La entrada muy complicada, escaleras y puertas incomoda para las maletas, uno vofoho psra abajo luego de llegar al 3er puso otro codigo para entrar al padillo y luego con llave entrar al apto”, fijarse bien si rentas uno con sauna porque no todos lo tienen y mi habitacion nada que ver con la foto! A las 12.30 las 4 noches que estuve empezo a sonar algo fuerte, una bulla que te despierta, un motor en la cocina o el baño?! No pude definir que era pero duraba muchoo tiempo y hasta la 1 de la madrugada, tal vez un motor de agua ni idea pero las 4 noches me desperté. El sonido de la calle a mi no me molesta así que era justo en el propio apto. Yo prefiero que sean sinceros y me enseñen la foto de donde voy a pagar para quedarme y decido si hacerlo o no. Para mi fue una deception enorme y muy incomodo!
Zoila Ines
Zoila Ines, 4-night trip
Verified
2/10 Poor
Sep 12, 2025
Nous avons reçu un message whatsapp pour nous indiquer de nous rendre à une autre adresse
Personne pour vous recevoir
En fait il s’agit de love room, non indiqué sur le descriptif
Bruit de jacuzzi très tôt le matin
Le petit dej soit disant complet fout être apporte entre 9 h et 10 h!!!
Je deconseille
Joëlle
Joëlle, 1-night trip
Verified
4/10 Fair
May 20, 2025
Ne vaut pas 4 étoiles
Nous devions avoir une suite deluxe...mais changement de dernière minute, chambre pas prêtre a 16h30, nous avons une petite chambre et surtout un lit de 120 cm ! Petit déjeuner dans la chambre pas pratique du tout car rien pour s'asseoir et table donc sur le lit. Rien a redire sur baignoire et sauna.
Guitard
Guitard, 1-night trip
Verified
10/10 Exceptional
Apr 4, 2025
Lieu apaisant où l’on se sent bien
Magnifique endroit très bien placé à proximité de tout ce dont on a besoin au centre ville de Palerme
David
David, 3-night trip
Verified
10/10 Exceptional
Oct 24, 2024
Localización excelente. Todo muy bien. Recomendable. Nos hicieron un upgrade porque tuvieron un problema con la habitación original.
Bernardo
Bernardo, 1-night trip
Verified
10/10 Exceptional
Jul 8, 2024
Malheureusement excessivement bruyant du fait de la rue en contrebas mais c'est la contre partie de l'emplacement idéal. Le logement en lui-même était parfait.
Céline
Céline, 3-night trip
Verified
10/10 Exceptional
Jun 9, 2024
Tutto perfetto sopratutto il gentile Maurizio che ci ha aperto le porte della struttura ma non solo, anche della magica Palermo!
luigi
luigi, 2-night trip
Verified
10/10 Exceptional
May 25, 2024
Superbe chambre au centre ville
Excellent sejour dans une superbe chambre au centre ville. Accessible a pied depiis la gare (20mn) et des principaux sites a visiter en 10mn.
Nous n'avions pas recu d information pour rentrer dans la chambre (code d entrées) et cela a été un peu fastidieux la première fois.
Petit déjeuner apporté à 9h15 dans la chambre, un peu tard pour nous.
jean marc
jean marc, 5-night trip
Verified
10/10 Exceptional
May 16, 2024
Mein Partner und ich haben eine Woche in Palermo verbracht und uns für das Hotel Gold & Suite entschieden. Bereits vor unserer Anreise wurden wir vom Hotel kontaktiert, um uns einen Transfer vom Flughafen zum Hotel zu organisieren. Als wir dann ankamen, wurden wir herzlich von Maurizio empfangen. Er brachte uns direkt zum Hotel und erzählte uns auf dem Weg dorthin einige interessante Dinge über Palermo und gab uns Tipps, welche Orte wir unbedingt besuchen sollten.
Nach dem Check-in erwartete uns ein wunderschönes Zimmer mit eigener Sauna und Whirlpool. Morgens wurden uns frische Croissants gebracht, und nach unserer Rückkehr aus der Stadt fanden wir unser Zimmer stets sauber und gepflegt vor.
Wir waren sehr zufrieden mit unserem Aufenthalt und werden sicherlich wieder im Gold & Suite buchen, wenn wir erneut nach Palermo reisen.
Ilaria
Verified
10/10 Exceptional
Aug 14, 2023
War alles hervorragend kann ich nur weiterempfehlen.