In Zona Dorada, One Mazatlán is a warm haven where you can enjoy a continental breakfast, work in the business center or unwind by the outdoor pool. With free in-room WiFi and helpful multilingual staff, this hotel makes for an inviting retreat.
El Cid Country Club Golf Course - 4 min drive - 1.2 km
Getting around
General Rafael Buelna Intl. Airport (MZT) - 32 min drive
Restaurants
Le Frolle
La Concha Restaurant - 4 min walk
Panamá - 6 min walk
Los Arcos - 3 min walk
Bar El LOBY - 3 min walk
About this property
One Mazatlán
When you stay at One Mazatlán, you'll be within a 15-minute drive of The Mazatlan Malecón and Plaza Machado. Guests can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
144 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Coffee/tea in a common area
Snack bar/deli
Working away
24-hour business center
Services
24-hour front desk
Multilingual staff
Facilities
Television in common areas
An outdoor pool
Hot tub
Banquet hall
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 49
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Desk chair
More
Daily housekeeping
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
One Mazatlán Hotel
One Mazatlán Mazatlán
One Mazatlán Hotel Mazatlán
Frequently asked questions
Does One Mazatlán offer free cancellation for a full refund?
Yes, One Mazatlán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at One Mazatlán?
Yes, there's an outdoor pool.
Are pets allowed at One Mazatlán?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at One Mazatlán?
Sorry, there's no onsite parking at One Mazatlán.
What are the check-in and check-out times at One Mazatlán?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at One Mazatlán?
No, this hotel doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.
What is there to do at One Mazatlán and nearby?
One Mazatlán has an outdoor pool and a hot tub.
What's the area around One Mazatlán like?
One Mazatlán is a short 20-minute walk from El Cid Country Club Golf Course and 11 minutes' walk from Playa Brujas.
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Reviews
One Mazatlán Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Amenities
9.2
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was good and had some variety. (5 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Feb 13, 2026
Rooms were clean and beds were comfortable but very small. Best part was that breakfast was included.
Francisco
Francisco, 1-night trip
Verified
8/10 Very good
Nov 17, 2025
Clean room and very friendly staff
Eduardo
Eduardo, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Yes, it was fresh and clean.
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Nice and clean hotel with a friendly staff
Alexander
Alexander, 2-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Great customer service
Juan
Juan, 4-night trip
Verified
10/10 Exceptional
Jun 6, 2025
It’s a new and clean hotel with all the basic necessities.
William
William, 3-night trip
Verified
10/10 Exceptional
Apr 22, 2025
Everything was wonderful, romms too confi and delicious breakfast.
Sandra Lucia
Sandra Lucia, 2-night trip
Verified
10/10 Exceptional
Apr 4, 2025
Very good customer service . Excellent location.
Mireya
Mireya, 7-night trip
Verified
10/10 Exceptional
May 10, 2025
Hotel was nice, in a great location. Very clean and quiet. The only issue was the pool. It was small but because of its location it makes it for a pleasant stay.
Mario Moraila
Mario Moraila, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2025
Was nice clean and new! Would stay there again.
Jay
Jay, 2-night trip
Verified
10/10 Exceptional
Aug 20, 2025
Todo excelente
Paulina
Paulina, 1-night trip
Verified
10/10 Exceptional
Sep 30, 2025
Excelente
Miguel angel
Miguel angel, 1-night trip
Verified
10/10 Exceptional
Aug 9, 2025
Excelente trato
Rosy
Rosy, 2-night trip
Verified
10/10 Exceptional
Jun 12, 2025
Todo excelente
Mario
Mario, 1-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Excelente todo
Javier
Javier, 7-night trip
Verified
10/10 Exceptional
Aug 10, 2025
Excelente
Luis
Luis, 1-night trip
Verified
8/10 Very good
Nov 16, 2025
Rooms are too small for elderly couples
Colin
Colin, 14-night trip
Verified
10/10 Exceptional
May 26, 2025
Excelente
Edith
Edith, 2-night trip
Verified
10/10 Exceptional
Apr 28, 2025
Excelente
Sandra
Sandra, 1-night trip
Verified
10/10 Exceptional
Aug 2, 2025
Xx
walter
walter, 2-night trip
Verified
10/10 Exceptional
Sep 6, 2025
I like the clean the room was and the polite staff.The location also is good since we have several restaurants around there inclusive a market on the same plaza.
However, the most I like is the staff provided my wife a wheelchair since unfortunately she had an accident the first day on Mazatlán.
I don't like it doesn't have an extra table to put our personal things, missing a microwave and a little freezer.
Jose
Jose, 5-night trip
Verified
10/10 Exceptional
Jul 14, 2025
M
Carlos
Carlos, 1-night trip
Verified
10/10 Exceptional
Jun 22, 2025
Goog
Joeth
Joeth, 2-night trip
Verified
4/10 Fair
Jan 1, 2026
The lock on the door didn't work, not even staff was able to open it, after trying for 1 hour thay gave us a defferent room.
Room was very small, no fridge,
Peter
Peter, 1-night trip
Verified
2/10 Poor
Dec 30, 2025
They had to change my room 3 times because the first one the bed was dirty and sheets not changed, the second there was public and beard hair all over the toilet and sink and floor, the third wasn’t clean but I didn’t have the energy to complain as it was midnight