In the heart of Sukhumvit 11 Nana, UPAR Hotels brings together modern comforts and vibrant city energy. Explore nearby Terminal 21 Shopping Mall, Pratunam Market, or Erawan Shrine before unwinding at the snack bar/deli or on the rooftop terrace. With in-room WiFi and concierge services available.
UPAR Hotels Sukhumvit 11 Nana puts you in a great location, within a 15-minute walk of Bumrungrad Hospital and Nana Square. Also, Pratunam Market and Terminal 21 Shopping Mall are just a 5-minute drive away. Public transportation is just a short walk: Phetchaburi Station is 13 minutes and Nana BTS Station is 14 minutes.
At a glance
DONE
Hotel size
26 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 8:00 AM–10:00 AM
Room service
Snack bar/deli
Traveling with children
Grocery/convenience store
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry service
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
Accessibility
Elevator
Room amenities
Be entertained
DVD player
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately THB 120 for adults and THB 70 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 6:00 AM and 5:00 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for THB 700.00 per night
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Smart Suites
Smart Suites Bangkok
Smart Suites Hotel
Smart Suites Hotel Bangkok
Smart Suites
UPAR Hotels Sukhumvit 11
UPAR Hotels Sukhumvit 11 Nana Hotel
UPAR Hotels Sukhumvit 11 Nana Bangkok
UPAR Hotels Sukhumvit 11 Nana Hotel Bangkok
Frequently asked questions
Are pets allowed at UPAR Hotels Sukhumvit 11 Nana?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at UPAR Hotels Sukhumvit 11 Nana?
Sorry, there's no onsite parking at UPAR Hotels Sukhumvit 11 Nana.
What are the check-in and check-out times at UPAR Hotels Sukhumvit 11 Nana?
Check-in start time: 2:00 PM; Check-in end time: 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What's the area around UPAR Hotels Sukhumvit 11 Nana like?
UPAR Hotels Sukhumvit 11 Nana is in Sukhumvit, a short 20-minute walk from Pratunam Market and 9 minutes' walk from Bumrungrad Hospital.
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Reviews
UPAR Hotels Sukhumvit 11 Nana Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
7.4
Location
8.0
Staff & service
7.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Apr 15, 2026
Room was comfortable with good AC. I was on 3rd floor and a good amount of street noise for the holiday but I still had a good night rest. The bathroom is a little tired but everything works. Close to food and 7/11.
Kevin
Kevin, 1-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Great location
micheal
micheal, 4-night trip
Verified
4/10 Fair
Jan 12, 2025
The room and bed were generally clean, however there were details such as dirty rags in the closet which were off putting during our stay.
Negin
Verified
2/10 Poor
Jul 6, 2025
Not recommend
Not recommend. Bad location.
Room without windows and light don't work. Room smells bad. I will not stay there for free.
Totally waste money didn't live there. After checking in. Check out right the way couldn't stay there
Beely
Beely, 1-night trip
Verified
2/10 Poor
Jan 3, 2024
The only reason anyone should stay this property is the convenience of its location - everything else about UPAR Hotels was horrible to the point where we checked out a night early to go stay on the floor of a friends apartment.
For starters, the staff at reception was exceptionally rude, especially the man who works the night shift. During our check in, we were treated with complete annoyance and being asked irrelevant personal questions. Our asks for extra towels and hair dryers were completely ignored during our stay.
The property itself was disgusting - the cleaning staff did not clean the bathrooms at all. The showers were disgusting and the rooms had garbage in the corners. The tipping point, however, was the number of rats we saw during out 2 night stay. Due to garbage being left out on the common area floors, we saw many huge rats running around outside our rooms and fighting over garbage that was left by the cleaning staff in the open for many hours of the afternoon. Our friend who stayed on the floor below us said he heard rats running around through the walls and ceiling.
To add to the above experiences, the toilet in our bathroom randomly stopped working. After a whole day out, we came back to our hotel to discover the flush was not working and were given no explanations on why and no one sent to fix it.
Overall, please do not consider UPAR Hotels for your next stay. There are other hotels in the area for the same price that do not have rats running around.
Safwaan
Safwaan, 3-night trip
Verified
6/10 Good
Jan 17, 2025
Kold bruser
En bruser med kun koldt vand. Ikke rart.
Personalet var meget dygtige
Bruno
Bruno, 2-night trip
Verified
2/10 Poor
Dec 13, 2024
Gross
Shahar
Shahar, 1-night trip
Verified
10/10 Exceptional
Feb 24, 2024
È un buon hotel economico. Dovrebbero solo fare un pò di manutenzione e magari rinnovare i bagni. Nel complesso ok
Simone
Simone, 1-night trip
Verified
4/10 Fair
Feb 14, 2024
房間內冷氣直接吹到臉上, 燈太暗.客廳冷氣故障,很熱,兩個晚上還可以接受.
Blower
Blower, 2-night trip
Verified
4/10 Fair
Aug 8, 2022
Slitte rom. Hullete sengetøy. Trengs oppgradering på det meste
Ronny
Ronny, 1-night trip
Verified
8/10 Very good
Feb 14, 2022
การเดินทาง
ดีค่ะ ไม่แย่คุ้มเกินคุ้มค่ะกับราคานี้
Irada
Irada, 3-night trip
Verified
10/10 Exceptional
Mar 19, 2020
clean and quite
clean and quite hotel nice friendly staff in the middle of the centre 7/11 24 hours supermarket open next to you massage shops and restaurants very close to you.
AHMED
AHMED, 3-night trip
Verified
8/10 Very good
Mar 10, 2020
The property is situated in a strategic area. Staffs are friendly especially the front office and house keeping team.
Verified traveler
3-night trip
Verified
8/10 Very good
Feb 15, 2020
A pleasant hotel, friendly staff and central location. I reccomend the street food near by
Phil
Phil, 2-night trip
Verified
10/10 Exceptional
Feb 5, 2020
The staff were polite and especially Jack at reception - good amenities include TV n close to the action ! Thanks
Verified traveler
3-night trip
Verified
8/10 Very good
Dec 18, 2019
Bien
Nous sommes arrivés vers 1h du matin. L’accueil était très amical et l’anglais du réceptionniste était très bon. La chambre était un peu sous nos attentes par rapport aux photos sur le site, mais on s’y attendait. Le lit était un peu dur et on entendait tout ce qui se passait à l’extérieur mais nous sommes quand même satisfaits de notre séjour. Super quartier, accès à plusieurs choses dont des 7-eleven et de bons restos.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Dec 15, 2019
Great place, service is very friendly and great value for money
Verified traveler
1-night trip
Verified
8/10 Very good
Nov 16, 2019
Bra värde för pengarna
Bättre än jag förväntade mig till detta priset, bra storlek på rummet. Överlag bra
Patrik
Patrik, 3-night trip
Verified
2/10 Poor
Oct 28, 2019
what do you want me to say!? I notified the hotel regarding the sudden death of a family member and would not be able to visit Bangkok at this time and was hoping any refund would be helpful for my situation but of cause there's no respond at all after many attempted to reach them. heartless hotel management.
Verified traveler
6-night trip
Verified
10/10 Exceptional
Sep 29, 2019
stayed for 3 nights could not of been any better amazing staff very friendly
Verified traveler
3-night trip
Verified
8/10 Very good
Sep 23, 2019
静かなエリアではないです
近くにバーが沢山ありました。
夜を楽しみたい人にはいいかも。
歩いていけますので。
Satoshi
Satoshi, 2-night trip
Verified
8/10 Very good
Jun 8, 2019
great place to stay for the price, but bad location....