Hotel Lilienhof

Hotel convenient to Miniatur Wunderland

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Hotel Lilienhof features a rooftop terrace and puts you within a 15-minute walk of Hamburg City Hall. Also, Hamburg Messe and Congress and Miniatur Wunderland are just a 5-minute drive away. Fellow travelers like the overall property condition. The property is just a short walk to public transportation: North Central U-Bahn is 5 minutes and South Central U-Bahn is 5 minutes.

Reviews

5.6 out of 10

Popular amenities

  • Parking available
  • Internet access
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Room options

Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Ernst-Merck-Straße 4, Hamburg, HH, 20099

What's nearby

  • Hamburger Kunsthalle - 3 min walk - 0.3 km
  • Alster Lakes - 6 min walk - 0.5 km
  • Moenckebergstrasse - 7 min walk - 0.6 km
  • Jungfernstieg - 12 min walk - 1.1 km
  • Hamburg City Hall - 14 min walk - 1.2 km

Getting around

  • Hamburg Airport (HAM) - 32 min drive
  • Hamburg Finkenwerder Airport (XFW) - 46 min drive
  • Hamburg Central Station - 3 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • Hamburg Dammtor Station - 18 min walk
  • North Central U-Bahn - 5 min walk
  • South Central U-Bahn - 5 min walk
  • Monckebergstrasse U-Bahn - 8 min walk

Restaurants

  • ‪Schweinske - ‬3 min walk
  • ‪Kentucky Fried Chicken - ‬3 min walk
  • ‪Coffee & more - ‬4 min walk
  • ‪Carlos Sambrosa - ‬4 min walk
  • ‪MUTTERLAND Stammhaus - ‬1 min walk

About this property

Hotel Lilienhof

  • Hotel Lilienhof features a rooftop terrace and puts you within a 15-minute walk of Hamburg City Hall. Also, Hamburg Messe and Congress and Miniatur Wunderland are just a 5-minute drive away. Fellow travelers like the overall property condition. The property is just a short walk to public transportation: North Central U-Bahn is 5 minutes and South Central U-Bahn is 5 minutes.

At a glance

CHECK-IN
1:00pm
CHECK-OUT
11:00am

Hotel size

    • 21 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: 10 PM
    • Express check-in available
    • Minimum check-in age: 16
    • Check-out time is 11 AM

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • WiFi in public areas*
    • WiFi in rooms*

Parking

    • Onsite self parking (fees apply)

Other information

    • Smoke-free property

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Reviews

Hotel Lilienhof Reviews

5.6

5.8

Cleanliness

8.2

Location

6.2

Staff & service

5.0

Property conditions & facilities

Reviews

Verified review

2/10 Poor

Absolutely disgusting place. Even though I could ’t get a refund I still left the room almost immediately. Probably one of the most disgusting places I’ve been to in my life. Stains and dust everywhere, crushed bugs on the wall that no one bothered to clean, one of the tiles on the wall was missing so you could see the inside of the wall, which looked like a rats nest. There were several shared bathrooms, all of which were filthy, with urin stains on the toilet seats, amongst other things. I not only recommend you to not book a room here, but I beg of you to not do it. You’re better off paying a bit extra for a better Hotel or just find one for the same price but a few km outside central Hamburg. Awful, awful place more fit for a horror film.
Verified review

4/10 Fair

Oppholdet var ikke til forventning da dusjen/wc i vår etasje ikke var i orden. Sa ifra i resepsjonen at vi ikke hadde kaldtvann i vasken/dusjen på rommet men fikk beskjed om at vi måtte bruke det som lå en etasje opp.
Verified review

2/10 Poor

A Shocking "Hotel"

Just imagine you are traveling, and you are expecting a normal room for sleeping, and this imagination would stop when you arrive at this so-called hotel. The lobby makes people feel bad. OK, this is not about the room, right? Then first I talk about the service provided by the receptionist. The receptionist was not friendly and very unprofessional. The "hotel" asked me for paying the city tax in the check-in process, it is the first time I heard a hotel would charge the city tax before their customer check-out. And what even worse is, he refused me to pay it by credit card! As a traveler from outside Europe, I would like to save some cash! Then let's talk about the room. My room was on 4/F. Guess what? No elevator is available. You have to walk by the stairs every time. Then, after I opened the room door, I was shocked by the condition. a place for showering but with only one side glass to prevent the water splash to the room. They do have a shower curtain, but it is very dirty and the water would still make your room very wet! It has no Wi-Fi connection. It is a great problem for me as my SIM card has only about 1GB data left for 8 remaining days on the trip. The description stated there will be 24 hours reception counter service. But I have left for the "hotel" for about 3 times in the mornings, literally no one showed. Therefore, I have to leave my message to check-out my room on the last day! If you would like to have a normal, happy trip, just skip this hotel
Verified review

6/10 Good

Für den Preis ok

Es war soweit alles sauber und zweckmäßig eingerichtet. Dusche war im Zimmer. Leider kein WLAN und kein TV
Verified review

2/10 Poor

It was very old. The room in the photo was very different from the room to deliver.
Verified review

6/10 Good

Nemt og billigt til den unge rejsende der bare skal bruge et sted at sove.
Verified review

10/10 Exceptional

Check-in could be done earlier. Great location. Kitchen not very good equipped.
Verified review

6/10 Good

Wochenende okay

Für ein Wochenende und wenn man keine große Ansprüche hat ist das Hotel gut.
Verified review

4/10 Fair

Total slidt hotel, vi boede i deres gamle spisestue Kan ikke anbefales til andre
Verified review

10/10 Exceptional

Ist ok das Hotel für Preise und Leistung. Gleich am Bahnhof ist sehr praktisch. der Lattenrost im Bett könnte besser sein, der ist nur zusammen geflickt. Ein neuer täte gut.
Verified review

6/10 Good

Hvis man blot har brug for et værelse med en seng, så fungerer hotellet helt fint :) - super centralt - 24 timers reception.
Verified review

8/10 Very good

Für eine Übernachtung war in Ordnung .Ist nichts aufgefallen.
Verified review

2/10 Poor

Lilienhof "NOT FIT FOR PURPOSE"

Hotels.com needs to have a review before advertising hotel Lilienhop. It is not fit for purpose and is not worth staying. I will never stay there and will not recommend it to any one. I booked from 15th to the 19th but did not finish the days there as the behavior of the hotel owners and staff were out of order. I had to book another hotel from bookings.com which was one of the best. no toilet tissue, you have to share toilet with other guests and worst of it you have to pay five euros per day to use the wifi. It was appalling and will not recommend this hotel to any traveler to Hamburg.
Verified review

4/10 Fair

It was not very good. Service was just okay. And rooms where dirty (especially the walls) and no running water.
Verified review

8/10 Very good

Kein fließend Wasser auf dem Zimmer

Ich hatte kein fließendes Wasser im Zimmer, konnte daher weder die Dusche, noch das Waschbecken in meinem Zimmer benutzen. Da ich in der 4. Etage untergebracht war, musste ich das WC in der 3. Etage benutzen und auch die Gemeinschaftsdusche in der 3. Etage. Das war enttäuschend, da ich ja eine Dusche auf meinem Zimmer hatte.
Verified review

4/10 Fair

Hotel Lilienhof is very centrally located with easy access to the center of Hamburg as well good rail connections to the airport. The staff are very friendly, helpful and accommodating. However, the property itself was not clean nor well maintained. The wardrobes/cupboards were extremely dirty. There was ongoing building work right outside my door every day during my stay and the toilet facilities on my floor were not working. Furthermore, the staff did not respond to my questions prior to arrival.
Verified review

6/10 Good

It was cheap and close to the train station. It was a last minute thing, I would rather pay more and get more.
Verified review

8/10 Very good

perfect place if having low expectations

the place is very nicely situated and cheap which was exactly what we wanted. if one does not have high expectations this is a very nice place.Even though the double bed was more like an extended sofa and we had to wait twice until our room was finally ready. but the staff is extremely kind so this was not bad at all.
Verified review

8/10 Very good

Perfect location, cheap price

Perfect location close to the city. Friendly staff. Low cost, so u get what you pay for.
Verified review

6/10 Good

Staff very friendly and effective. The Fame is new and might still be improved. No elevator and stairs are killing. In 9 days the room was never cleaned and bed linen never changed. Having that in mind the price was too high
Verified review

4/10 Fair

Röklukt, wc och dusch i korridoren (kanske pga billigt rum), hårstrån och fläck på lakanet. Bekväma sängar men ett otillfredsställande helhetsintryck. Trasig dusch och hiss.
Verified review

6/10 Good

Kurzer Weg zum Bahnhof. Sehr günstig. Für ein oder zwei Nächte vollkommen in Ordnung. Für länger mit WC und Dusche im Gang muss man mögen
Verified review

8/10 Very good

Schlicht, aber okay!

Freundlicher Empfang Hotel ist einfach, aber ideal gelegen, nahe Hbf. Ich war schon öfter da, wenn ich auf der Durchreise war. Nicht unbedingt ein Haus zum Ferienverbringen, aber gutes Preis-Leistungsverhältnis.
Verified review

6/10 Good

4 overnatninger

Ganske fint hotel for pengene. Ikke stedet hvis man forventer mere end blot en soveplads. Ødelagt vask og badet fungere ikke helt optimalt. Toilet i gangen hvilket godt kunne være forstyrrende og træls. Personalet gør ikke andet end at tage imod og udlevere nøglen når man kommer i går. Der er ikke Wi-fi og ingen danske kanaler på fjernsynet. Hotellet er rigtig godt placeret midt i Hamborg hvor man både kan gå ned til vandet og ind til byen på 10 min. Selvom det ligger ud til en stor vej generede det ikke os.
Verified review

6/10 Good

excellent location. cheap stay.

The location is excellent. very close ti the centaral station. no problems on wifi. The toilet wasn't very clean. lift didn't work. I had to carry my bag.