Aparthotel

Pegasy Premium Suites & Residence Westlake

Property class: 4
Aparthotel within easy reach of West Lake

Choose dates to view prices

Pegasy Premium Suites & Residence Westlake puts you just a 5-minute drive from Hoan Kiem Lake and West Lake. You'll have free perks like WiFi and self parking. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning
$29
The current price is $32 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Studio

A modern hotel room with a sofa, a dining table with cups, a bed, and a kitchen area.

Classic Studio

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment

A hotel room with a large bed, a bedside table with a lamp, an air conditioning unit, and a window with blinds.

Superior Apartment

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, Bathtub, Lake View

A modern living room with a grey sofa, wooden dining table, and a TV.

Deluxe Apartment, Bathtub, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Penthouse

A modern hotel room with a large bed, a sitting area with a table and chairs, and a balcony with a city view.

Executive Penthouse

  • Lake view
  • 130 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

A hotel room with a large bed, a nightstand with a lamp, a window with curtains, and a view of greenery outside.

Deluxe Apartment

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment

A modern living room with a dining area, large windows, a flat-screen TV, and a view of the city.

Deluxe Apartment

  • Lake view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Grand Apartment

A modern living room with a sofa, coffee table, and a dining area with a table and chairs. There is a kitchen with wooden cabinets and a large window.

Grand Apartment

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Apartment

A modern living room with a sofa, dining table, and TV.

Panoramic Apartment

  • Lake view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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includes taxes & fees
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About the neighborhood

Map
No 33 /399 Au Co, Tay Ho, Hanoi, 100000

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Syrena Shopping Center - 10 min walk - 0.9 km
  • Dinh Quang Ba - 3 min drive - 1.5 km
  • Tran Quoc Pagoda - 6 min drive - 2.2 km
  • Quan Thanh Temple - 9 min drive - 3.0 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 25 min drive
  • Hanoi Long Bien Station - 8 min drive
  • Hanoi Railway Station - 13 min drive
  • Hanoi Gia Lam Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pizza 4P's Âu Cơ - ‬3 min walk
  • ‪Sheraton Club Lounge - ‬4 min walk
  • ‪Gòn Bites & Veggies - ‬5 min walk
  • ‪Club InterContinental - ‬7 min walk
  • ‪Hanoi Taco Bar - ‬5 min walk

About this property

Pegasy Premium Suites & Residence Westlake

  • Pegasy Premium Suites & Residence Westlake puts you just a 5-minute drive from Hoan Kiem Lake and West Lake. You'll have free perks like WiFi and self parking. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Property size

    • 10 apartments

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 16
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
    • Guests are recommended to download the property's Zalo mobile app before check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free secured, covered onsite self parking
    • Onsite carport

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas (fines apply)

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Reviews

Pegasy Premium Suites & Residence Westlake Reviews

8.2

Very Good

8.2

Cleanliness

8.4

Amenities

9.0

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

nice apartment in a good location
Verified review

10/10 Exceptional

I enjoyed staying for the third time staying on West lake prefer staying here , Luxury and very clean , Lake View , feel like my home 🏠
Verified review

10/10 Exceptional

Clean and comfortable room, enthusiastic and thoughtful staff, furniture so modern!
Verified review

4/10 Fair

I booked two night but only stayed one night. I find it was not cleaned enough for us. It had a beautiful view of the lake though.
Verified review

10/10 Exceptional

Lovely staff with very accommodating hotel accommodations and great dining. The staff are willing to help with scheduling and transportation and food as well. Will definitely be staying here again and again.
Verified review

10/10 Exceptional

We had a great stay. The apartment was fancy. Spacious room, fully equipped kitchen and smart TV. I'm happy to be here for the next trip
Verified review

10/10 Exceptional

The room was very nice, my boyfriend usually had problem sleeping at other places but at this place we were very comfortable. It’s in a very quiet and peaceful area so highly recommend it to those who want to relax
Verified review

10/10 Exceptional

Have a nice lakeview, nice staff, private, full furniture,
Verified review

10/10 Exceptional

Brilliant hotel with full amenities. The room was big and full of light. Mattress was perfect for European people.
Verified review

10/10 Exceptional

Great night here. Private and quiet. Big tub to relax and cook with friends
Verified review

10/10 Exceptional

It was an absolutely brilliant apartment in Westlake Hanoi. I loved the room and the service. The room even got a washing machine and tumble dryer for cleaning my things. Such a incredible experience
Verified review

10/10 Exceptional

I came back here after the first time. Everything is still pretty new and good. The receptionist guys are friendly and helpful
Verified review

8/10 Very good

Everything was great but the beds are very hard and you can really feel the springs! It was like a light material over the springs. Other than that everything was great. Pictures are older on the site, but great for the price.
Verified review

10/10 Exceptional

wonderful apartment in Tay Ho. I ve lived in Tay Ho for 6 years and it is definitely my favorite place.
Verified review

10/10 Exceptional

This apartment exceeded all my expectation, providing a cozy and inviting atmosphere that made me feel right at home. From the comfortable furnishings to the impeccable cleanliness, it offered everything I needed for a perfect stay.
Verified review

2/10 Poor

The hotel is very bad
Verified review

4/10 Fair

Bad communication almost made us miss our flight. They hold all guests id’s and I told them we would need it back at 6:30 am so we could head to the airport because at night there is no one at the front desk. They do send you a text with basic info but no mention of early morning departure procedures. If they respond otherwise, it’s not true. We had to wait almost an hour until someone finally came to the front and returned my TRC ID. Room was not very clean and had to request they re-clean certain areas.
Verified review

2/10 Poor

We booked Pegasy Suites Lakeside for 11 nights, but left after 4 due to poor conditions. Here’s why: Cleanliness Bathrooms were filthy with mold and dirt. Both bathtubs lacked drain stoppers initially. Foul odor from toilets and drains spread into living areas, requiring open windows. Broken bathroom window lock made it unsafe. Bedding was thin, dark gray, unlike the high-quality white sheets shown in photos. Old, small, thin bath towels, no hand towels or washcloths provided. Laundry machine emitted a terrible odor. Old, thin, dirty bathroom carpets. Facilities Poorly equipped kitchen; only one pot and one incompatible pan for the induction cooktop. No kitchen towel, laundry soap, or basic kitchen necessities provided. Faulty cabinets and drawers in bedrooms and kitchen. Leaky, spraying bathroom faucets. Old, dirty, damaged iron and ironing board available upon request. Only one pair of slippers in a 3-bedroom accommodation. Noise Rooms were not soundproof as claimed. Morning noise from street cleaners, loud nighttime bars, and early ward announcements. Loud music from nearby preschool disrupted peace. Service Poor service: staff initially refused extra toilet paper, then rudely threw it at me. Limited, poor-quality toilet paper and no essential items provided. Value Misleading listing photos and descriptions. Poor cleanliness, inadequate facilities, and unprofessional service make it overpriced. In summary, Pegasy Suites Lakeside was one of the worst stays.
Verified review

6/10 Good

Séjour passable. On nous a dit avant de partir qu’il serait possible de laisser nos bagages en arrivant, le temps que l’appartement soit prêt. En fait, il n’y a pas de lobby. Tout se fait à distance et les valises se retrouvent dans le hall à la vue de tous. Le premier appartement était vieillot, avec des fenêtres qui ne fermaient pas. Nous avons changé pour un plus petit, les photos sont plus flatteuses que la réalité. Enfin, l’insonorisation est inexistante : nous avons entendu deux nuits nos voisins du dessus faire la fête jusqu’à trois heures. Sympa.
Verified review

10/10 Exceptional

Bra och rent rum . Lite avlägset kanske.
Verified review

4/10 Fair

Assez peu ressemblant aux photos et assez vieillot. Le wifi marche partiellement, le matin assez tôt la femme de chambre chante, la baignoire fuit, les murs sont très mal insonorisés et il n’y aucun volets aux fenêtres. Très peu de vaisselle aussi pour soit disant 2 personnes. Le seul point positif est le personnel accueillant et à l’écoute mais malheureusement l’hôtel mal en point gâche tout.
Verified review

2/10 Poor

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional