Located near Montecasino, Palazzo Hotel offers a luxurious retreat with a hair salon and bar. Treat yourself to international cuisine at Medeo, unwind by the outdoor pool, or explore nearby attractions with helpful staff on hand.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Free parking
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
24-hour room service
Spa services
Business center
Meeting rooms
Terrace
24-hour front desk
Front-desk safe
Snack bar/deli
Feel at home (6)
Connecting/adjoining rooms available
Separate bathtub and shower
Television
Terrace
Daily housekeeping
Blackout drapes/curtains
The current price is $260
$260
$299 total
includes taxes & fees
Jun 13 - Jun 14
Why we love this property
Work and play balance
This hotel combines business efficiency with relaxation. Meeting rooms and workstations fuel productivity, while spa services and massages restore balance.
Diverse dining options
International cuisine creates culinary adventures at this hotel. Guests can sip drinks at the bar or start their day with buffet breakfast.
Wellness oasis
Soothing body scrubs, wraps, and in-room massages define this hotel's spa services. Deep soaking tubs complete the perfect relaxation experience.
When you stay at Palazzo Hotel, you'll be within a 15-minute drive of Montecasino and Nelson Mandela Square. You can indulge in massages, body wraps, or mani/pedis, and grab a bite to eat at Medeo, which serves international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
246 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2000
Safe-deposit box at front desk
Terrace
An outdoor pool
Spa services
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Deep soaking bathtub
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.
Dining
Medeo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately ZAR 325 per person
Children & extra beds
Rollaway beds are available for ZAR 325.0 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Also known as
Montecasino Palazzo
Palazzo Montecasino
Palazzo Montecasino Hotel
Palazzo Montecasino Hotel Johannesburg
Palazzo Montecasino Johannesburg
Palazzo Hotel Johannesburg
Palazzo Hotel Sandton
Palazzo Johannesburg
The Palazzo At Montecasino
Palazzo Sandton
Frequently asked questions
Does Palazzo Hotel offer free cancellation for a full refund?
Yes, Palazzo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palazzo Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Palazzo Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Palazzo Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Palazzo Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM.
Is there an onsite casino at Palazzo Hotel?
No, this hotel doesn't have a casino, but Montecasino (3-min walk) and Silverstar Casino, Krugersdorp (21-min drive) are both nearby.
What is there to do at Palazzo Hotel and nearby?
Palazzo Hotel has an outdoor pool and spa services.
Are there restaurants at or near Palazzo Hotel?
Yes, Medeo offers international cuisine.
Does Palazzo Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Palazzo Hotel like?
Palazzo Hotel is a short 3-minute walk from Montecasino and 7 minutes' walk from Pieter Toerien Theatre.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Palazzo Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.4
Location
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The spa facilities were great and highly recommended. (3 reviews)
The pool area was well maintained and the staff were very attentive. (3 reviews)
Breakfast offered a wide selection of options and was enjoyed by guests, with some even having it on the terrace. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Food
Casino
Restaurant
Amenities
Gardens
Family friendly
Lobby
Reviews
Verified
10/10 Exceptional
May 28, 2026
Excellent really good stay beautiful and service was also a amazing
Vironica
Vironica, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Great room, great staff, fab pool - a real holiday in the city!
Carl
Carl, 5-night trip
Verified
10/10 Exceptional
Mar 13, 2026
The breakfast was out of this world. Excellent Excellent Excellent!!!! The room was beautiful, clean and breathtaking. The staff was beyond Excellent, friendly and helpfull
Elmarie
Elmarie, 1-night trip
Verified
10/10 Exceptional
Jun 4, 2025
Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg
Sarah
Sarah, 2-night trip
Verified
10/10 Exceptional
Apr 9, 2025
Great trip and a only a small walk into montecasino for plenty of restaurant
Dean
Dean, 2-night trip
Verified
10/10 Exceptional
Dec 26, 2024
Lovely place for families
Jubril
Jubril, 2-night trip
Verified
10/10 Exceptional
Apr 18, 2025
The staff was amazing and the building and grounds were so beautiful
Bonnie
Bonnie, 2-night trip
Verified
10/10 Exceptional
Apr 18, 2025
A beautiful hotel with amazing staff
shaun
shaun, 2-night trip
Verified
10/10 Exceptional
Jun 14, 2025
Always a great welcome from the staff who make me feel at home.
Edward
Edward, 2-night trip
Verified
8/10 Very good
Nov 23, 2024
Comfortable rooms, friendly staff
Alexander Jon
Verified
10/10 Exceptional
Mar 29, 2025
This is my4 th time to the property the staff is excellent!
Carl
Carl, 3-night trip
Verified
10/10 Exceptional
Dec 9, 2024
Fantastic choice of hotel
Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe
Linda
Linda, 2-night trip
Verified
10/10 Exceptional
Jul 25, 2024
Staff was friendly and has things to do around the hotel
michael
michael, 3-night trip
Verified
10/10 Exceptional
Nov 2, 2024
A superb hotel with exceptional staff and service.
matthew
matthew, 1-night trip
Verified
10/10 Exceptional
Mar 22, 2025
Excellent staff & service
Simon
Simon, 1-night trip
Verified
10/10 Exceptional
May 17, 2024
Excellent value and service, lovely food and drink and this is my third visit.
David
David, 4-night trip
Verified
8/10 Very good
Dec 17, 2024
Good hotel close to entertainment
Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor
Christine
Christine, 5-night trip
Verified
10/10 Exceptional
Feb 28, 2024
Amazing staff, couldn't do enough for my family. Top hospitality and close to the montecasino complex.
B
B, 4-night trip
Verified
10/10 Exceptional
Mar 16, 2025
The most amazing hotel in Johannesburg
I stayed for one night with my two daughters 8 and 4 year old. We totally love the hotel and look forward to an even longer stay with you. Amazing facilities and friendly staff
Sphamandla
Sphamandla, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2024
Amazing stay
Absolutely amazung staff. So friendly and helpful. Stunning place and we always enjoy going there.
Kerry
Kerry, 1-night trip
Verified
10/10 Exceptional
Jul 25, 2024
Good stay
Hotel is good service was good i like that you can have breakfast in room at no extra charge over all a good stay
neil
neil, 1-night trip
Verified
10/10 Exceptional
Jun 25, 2024
Friendly service, staff where always friendly and polite.
Bradley
Bradley, 5-night trip
Verified
10/10 Exceptional
Aug 5, 2024
Excellent, comfortable.
Steven-Marc
Steven-Marc, 9-night trip
Verified
8/10 Very good
Sep 1, 2023
Lovely hotel near the casino. Old style decadence. Service was super throughout my stay.
John
John, 3-night trip
Verified
8/10 Very good
Nov 15, 2024
Lovely 😍
Great place to visit right next the Monte Casino which offers a variety of restaurants and activities for both adults and kuds alike.
Beds and service was great. I really liced the gardens and breakfast on the terrace was fantastic.