Hotel Sercotel Portales

Property class: 3
Hotel in the heart of Logroño

Choose dates to view prices

Hotel Sercotel Portales is a great choice for a stay in Logroño. Fellow travelers love the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Car rentals on site
  • Library
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
The current price is $76
$83 total
includes taxes & fees
Nov 3 - Nov 4

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Classic Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Classic)

Room

Family Room (Classic)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Room

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Room

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double Room

A hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Junior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

DOUBLE CLASSIC

  • Sleeps 4

DOUBLE CLASSIC DOUBLE BED

  • Sleeps 4

DOUBLE CITY VIEW KING BED

  • Sleeps 4

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  • Parking available
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The price is $55
$60 total
includes taxes & fees
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About the neighborhood

Map
Portales, 85, Logroño, La Rioja, 26001

What's nearby

  • Museo de la Rioja - 1 min walk - 0.0 km
  • Calle del Laurel - 2 min walk - 0.2 km
  • Concatedral Santa Maria de La Redonda - 5 min walk - 0.4 km
  • Bodegas Franco Espanolas - 10 min walk - 0.8 km
  • Casa de Las Ciencias - 11 min walk - 1.0 km

Getting around

  • Logrono (RJL-Agoncillo) - 18 min drive
  • Logroño Railway Station (LGV) - 20 min walk
  • Logroño Station - 20 min walk
  • Alcanadre Station - 29 min drive

Restaurants

  • ‪Odeon Café - ‬2 min walk
  • ‪Bar Jubera - ‬3 min walk
  • ‪Restaurante La Senda - ‬3 min walk
  • ‪Café Victoriano Ninette - ‬2 min walk
  • ‪Café Bar Parlamento - ‬2 min walk

About this property

Hotel Sercotel Portales

  • Hotel Sercotel Portales is a great choice for a stay in Logroño. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 48 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 18 per day)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible registration desk
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children

Children & extra beds

  • Rollaway beds are available for EUR 33.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Self parking costs EUR 18 per day

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Sercotel Portales
Hotel Sercotel Portales Logrono
Sercotel Portales
Sercotel Portales Logrono
Portales Hotel Logroño
Hotel Sercotel Portales Logroño
Sercotel Portales Logroño
Sercotel Portales
Hotel Hotel Sercotel Portales Logroño
Logroño Hotel Sercotel Portales Hotel
Hotel Hotel Sercotel Portales
Sercotel Portales Logrono
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño

Frequently asked questions

Does Hotel Sercotel Portales offer free cancellation for a full refund?

Yes, Hotel Sercotel Portales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Sercotel Portales?

Yes, cats and dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Sercotel Portales?

Yes. Self parking costs EUR 18 per day.

What are the check-in and check-out times at Hotel Sercotel Portales?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What's the area around Hotel Sercotel Portales like?

Hotel Sercotel Portales is in Logroño City Centre, a short 2-minute walk from Calle del Laurel and 10 minutes' walk from Bodegas Franco Espanolas.

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Reviews

Hotel Sercotel Portales Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent, with many reviewers highlighting its quality and variety. (23 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Location
Room
Service staff
Store
Parking
Breakfast
Restaurant
View
Lobby

Reviews

Verified review

10/10 Exceptional

Perfect location, Great hotel
Verified review

10/10 Exceptional

Really nice hotel, excellent location to bars and local amenities and close to the Camino too. Outstanding breakfast. Nice and friendly staff. Thank you
Verified review

10/10 Exceptional

Spotless clean room, friendly staff, excellent locations, especially for pilgrims doing El Camino de Santiago.
Verified review

8/10 Very good

Perfect location to explore Logrono and access to local wineries for tours
Verified review

10/10 Exceptional

Very clean, comfortable, and friendly staff.
Verified review

10/10 Exceptional

Staff is amazing and you can’t ask for a better location!!
Verified review

10/10 Exceptional

Hotel was modern, clean, and centrally located to easily walk to the many nearby cafe’s, bars, and restaurants.
Verified review

10/10 Exceptional

Good location along the Camino. There’s a Taco Bell nearby, huge plus.
Verified review

10/10 Exceptional

Lovely hotel, well situated to enjoy Logroño.

Excellent experience during a four-night stay. Great location, outstanding reception staff (Noemi was wonderful), close to many restaurants, shopping and entertainment.
Verified review

10/10 Exceptional

Very convenient location.
Verified review

10/10 Exceptional

Great location

Great value hotel in a perfect location, very helpful staff and nicely clean
Verified review

10/10 Exceptional

In the centre of Logrono yet lovely and quiet and dog friendly
Verified review

10/10 Exceptional

This hotel was excellent; location (in city center)and staff super friendly. Our room was spacious and super clean. Overall great stay!
Verified review

10/10 Exceptional

This is a wonderful property in the heart of Old Town. Very convenient location, walkable to anything. It was nice to have breakfast available. Our room was very clean and comfortable. Clean is a priority for us! The bed was very comfortable too!
Verified review

10/10 Exceptional

Very clean and comfortable hotel. Excellent service from all personnel.
Verified review

8/10 Very good

Great location. Lively area
Verified review

10/10 Exceptional

Really good! Most definitely will recommend. Cleanliness, room space, amenities, parking, area, location, staff... everything was perfect. If we go back to Logroño will most certainly look here first. (have already recommended to friends).
Verified review

10/10 Exceptional

Great stay while on Camino

We liked the location of the hotel-easy walking to restaurants and sights. I liked having a fan in the room. The bed was comfortable.
Verified review

10/10 Exceptional

Sercotel hotels won’t disappoint you. Location and attractions are walkable. Comfortable room . Highly recommended
Verified review

10/10 Exceptional

Great hotel & great location

Hotel was very clean & tidy with friendly staff. Room had small welcome extras like toothbrushes & toothpaste and it’s ideally situated for the pinchos streets of the city. It’s also close to the old historic city wall. I recommend this hotel and I will be returning to the wonderful city and this hotel.
Verified review

10/10 Exceptional

The hotel was in a perfect location, close to a concentration of tapas bars. The view from our room was beautiful. The only downside was that the hotel was hard to find as it was on a side street with not a lot of visible signage. Staff was friendly and helpful. We would stay here again.
Verified review

6/10 Good

Just a basic room /amenities in a good location. Clean, safe, and good enough for a short stay - we've been there for one night only. Parking and the car elevator are a bit tight.
Verified review

8/10 Very good

Staff was very friendly and the location was excellent. The only issue is that the guests upstairs were quite loud (walking, rolling suitcases??) and it was very intrusive. I never heard other guests on our floor but there must be little insulation between floors.
Verified review

10/10 Exceptional

Great location. Nice staff. Clean rooms. Need to update their instructions on how to arrive by care. A mañ with arrow would be nice as well as a description on semi-pedestrian street used to get to the hotel. Overall we enjoyed our stay and would stay here again in the future.
Verified review

6/10 Good

Hard to find in a car

Difficult to find and underground car park is accessed by a lift with little space below to manoeuvre. Rooms clean but basic. Very central though.