Sheraton Kagoshima

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At Sheraton Kagoshima, you'll be just a 5-minute drive from Kagoshima Chuo Station Tourist Information Center and Amu Plaza Kagoshima. Guests can be pampered with massages at the spa, and &More, one of 3 restaurants, serves light fare. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a garden. Fellow travelers love the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Onsen
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is $146
$179 total
Sep 28 - Sep 29

Why we love this property

Dining trifecta
Culinary adventures abound with 3 restaurants, including one serving Japanese cuisine. A cafe, bar, and vegan/vegetarian options enhance the experience.
Spa and garden retreat
A full-service spa offers daily massages in tranquil treatment rooms. The mineral hot springs, rooftop garden, and 24-hour gym create a wellness sanctuary.
Sleep in luxury
This hotel's guestrooms feature bathrobes for post-shower comfort. Guests can enjoy the convenience of an in-room minibar at this luxury property.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed (View)

A modern hotel room with a large bed, a seating area with a view, and a dining table.

Deluxe Room, 1 King Bed (View)

9.8 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a round table, and a sofa. There is a large window offering a city view.

Club Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Double Bed (Sakurajima view)

A modern hotel room with a large bed, a seating area with a view, and a dining table.

Club Room, 1 Double Bed (Sakurajima view)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds (Sakurajima view)

A hotel room with two beds, a sofa, a dining table, and a large window offering a city view.

Club Room, 2 Double Beds (Sakurajima view)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed (Sakurajima Suite)

A modern hotel room with a large TV, comfortable seating, a small table, and a city view.

Club Suite, 1 King Bed (Sakurajima Suite)

  • Mountain view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a bench, a bedside table, a nightstand, a desk, a glass shower enclosure, and a wall-mounted lamp.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Sakurajima view)

A hotel room with two beds, a sofa, a dining table, and a large window offering a city view.

Deluxe Room, 2 Double Beds (Sakurajima view)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 Double Bed

A hotel room with two beds, a seating area, a large window with a city view, and a flat-screen TV.

Club Room, 1 Double Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

A modern hotel room with two beds, a sitting area with a desk, and a large mirror.

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
43 - 15 Koraicho, Kagoshima, 890-0051

What's nearby

  • Kagoshima Chuo Station Tourist Information Center - 15 min walk - 1.3 km
  • Tenmonkan Street - 15 min walk - 1.3 km
  • Amu Plaza Kagoshima - 16 min walk - 1.4 km
  • Kagoshima City Museum of Art - 4 min drive - 1.9 km
  • Kagoshima Citizens' Culture Hall - 5 min drive - 2.2 km

Getting around

  • Kagoshima Airport (KOJ) - 53 min drive
  • Kagoshima Station - 16 min drive
  • Kagoshima Chuo Station - 20 min walk
  • Sakanoue Station - 33 min drive

Restaurants

  • ‪シェラトンクラブ - ‬2 min walk
  • ‪&More By Sheraton - ‬2 min walk
  • ‪いちにいさん 鹿児島本店 - ‬6 min walk
  • ‪cafe もん - ‬4 min walk
  • ‪鶏白湯らぁめん きせき - ‬9 min walk

About this property

Sheraton Kagoshima

  • At Sheraton Kagoshima, you'll be just a 5-minute drive from Kagoshima Chuo Station Tourist Information Center and Amu Plaza Kagoshima. Guests can be pampered with massages at the spa, and &More, one of 3 restaurants, serves light fare. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a garden. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 228 rooms
    • Arranged over 19 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Secured covered onsite self parking (JPY 1500 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

What to do

  • Windsurfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2023
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness center
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Uses some LED lighting
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 55-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Electronic bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Uses some LED lighting
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Dining

&More - This café serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Daily Social - This buffet restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Satsumagma - This restaurant serves dinner only. Open daily.
Vivarium - Onsite bar. Open daily.
Flying Hog Grill - This restaurant specializes in local cuisine and serves dinner only. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by these third-party sustainability certification schemes: Green Key (Foundation for Environmental Education), Green Key Global, and Green Tourism Program. For more information on what these certifications require and verify, please visit their websites.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4000 for adults and JPY 2000 for children

Parking

  • Covered self parking costs JPY 1500 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sheraton Kagoshima Hotel
Sheraton Kagoshima Kagoshima
Sheraton Kagoshima Hotel Kagoshima

Frequently asked questions

Does Sheraton Kagoshima offer free cancellation for a full refund?

Yes, Sheraton Kagoshima does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sheraton Kagoshima?

Sorry, pets aren't allowed.

Is parking offered on site at Sheraton Kagoshima?

Yes. Self parking costs JPY 1500 per night.

What are the check-in and check-out times at Sheraton Kagoshima?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Sheraton Kagoshima and nearby?

Have fun with nearby activities like fishing and windsurfing. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness center and a garden.

Are there restaurants at or near Sheraton Kagoshima?

Yes, there are 3 onsite restaurants, featuring Japanese cuisine.

What's the area around Sheraton Kagoshima like?

Sheraton Kagoshima is a short 19-minute walk from Amu Plaza Kagoshima and 17 minutes' walk from Tenmonkan Street.

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Reviews

Sheraton Kagoshima Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hot spring and relaxation area were comfortable and of excellent quality. (9 reviews)
  • The spa experience was a highlight, with a great full-body oil massage and a comfortable hot spring and relaxation area. (5 reviews)
  • Breakfast was consistently described as delicious, excellent, and with a wide variety of options. (16 reviews)
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Popular mentions

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Reviews

Verified review

10/10 Exceptional

Friendly staff, excellent breakfast! very nice place to stay!
Verified review

10/10 Exceptional

All the hotel staff were friendly, and the room was spacious and clean. The shuttle bus running between the hotel and the central station every 30 minutes was extremely convenient for getting around town. The public bath was also great for unwinding after a long day of travel. If I had to suggest one minor addition, it would be wonderful to have toothbrushes provided in the public bath amenities.
Verified review

10/10 Exceptional

The room was bright and clean. Amenities were abundant. Food was excellent at hotel. Onsen was very nice
Verified review

10/10 Exceptional

Tomoko from the concierge team was amazing. The rooms are also great. Highly recommend
Verified review

10/10 Exceptional

The rooms are huge and modern. Get the room that faces the volcano. All the staff are extremely nice and helpful. The bar on the top floor is really nice too.
Verified review

10/10 Exceptional

Wonderful scenery, wonderful people
Verified review

10/10 Exceptional

Lovely hotel. Excellent room and view!
Verified review

10/10 Exceptional

This hotel is a great deal, especially with a strong dollar. Our room was spacious and had a magnificent view of the volcano, the city and the sea. Staff were helpful and attentive. The tram that runs through the city stops right in front of the hotel so travel was especially easy.
Verified review

10/10 Exceptional

Great hotel, staff & restaurants. Right by tramway line and the river. Room was large, clean, and with a great view of the volcano. Loved the spa and onsen. Not far from Kagoshima-Chuo Station. Would definitely recommend.
Verified review

10/10 Exceptional

Clean rooms, attentive and helpful staff, excellent breakfast buffet, high quality club lounge, comfortable settings
Verified review

10/10 Exceptional

Excellent holiday hotel

Excellent stay and friendly and service minded staff and a great view towards Sakurajima
Verified review

10/10 Exceptional

The room is spacious unlike traditional Japanese hotel rooms, and has a great Sakurajima view. Excellent condition with good amenities. Decent breakfast and friendly staff. We have enjoyed the stay.
Verified review

10/10 Exceptional

Sheraton staffs are very nice. Breakfast has so many choices . The view of Sakura island is amazing . Room amis very comfortable .We lost passport in the hotel , the hotel contacted us right away. Really appreciated their help . I would like to stay here again .
Verified review

10/10 Exceptional

Clean, spacious, awesome view forward Sakura island
Verified review

10/10 Exceptional

Excellent staff and the rooms with views are fabulous!
Verified review

8/10 Very good

It is a nice hotel close to central kagoshima
Verified review

10/10 Exceptional

The hotel we stayed in was very nice. It has wonderful hot spring,Breakfasts.
Verified review

10/10 Exceptional

Karen on Concierge Desk was extremely helpful and went above and beyond to help reunite me with property I left at my previous hotel. The manager in the Daily Social Restaurant was particularly helpful in accommodating our vegan requirements. The staff are a credit to the Sheraton Kagoshima.
What a view!
Verified review

10/10 Exceptional

Excellent hotel

Top notch service, excellent room with a view of Sakurajima.
Verified review

10/10 Exceptional

Extremely brilliant facility’s staff and service. Japans generosity exemplified.
Verified review

10/10 Exceptional

Modern clean room with very comfortable bed and friendly staff. Only minus was you could hear tram and cars outside.
Verified review

10/10 Exceptional

Hot spring and foot soak were amazing. Breakfast buffet also fantastic. Rooms overlooking Sakurajima were spectacular, rooms were ultra comfortable and modern. Staff rendered great service at all hours.
Verified review

10/10 Exceptional

Everything, staff were kind and courteous and happy to help. Room was spotless and huge with amenities and comfortable bed and seating area. In a quiet area but easy access to trams ans a 10 min walk to Kagoahima-chuo
Verified review

10/10 Exceptional

Excellent Hotel

It is one of the best hotels I have ever stayed! Wonderful facilities, services and atmosphere etc. We would like to stay here again if we would visit Kagoshima later
Road to Onsen
Cafe
From the road
Sheraton
Verified review

10/10 Exceptional

Amazing location with excellent service