Palette Hotel Batab

Property class: 3.5
Hotel with restaurant, near Plaza Las Americas

Choose dates to view prices

At Palette Hotel Batab, you'll be just a 5-minute drive from Ultramar Ferry Puerto Juárez and Plaza Las Americas. For a bite to eat, guests can check out Lol-Ha, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Also, Cancun Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are within a short drive.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Multilingual staff

For families (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate bedroom
  • Daily housekeeping
  • Laundry service
  • Elevator
The current price is $34
$46 total
includes taxes & fees
Oct 27 - Oct 28

Room options

Standard Two Beds With View

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Two Beds

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Quadruple Room Standard

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

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About the neighborhood

Map
Av. Chichen Itza No. 52 SM 23, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 5 min walk - 0.4 km
  • Las Palapas Park - 10 min walk - 0.8 km
  • Mercado 28 - 11 min walk - 1.0 km
  • Benito Juarez Municipal Building - 13 min walk - 1.1 km
  • Plaza 28 - 16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪El Paisano Del 23 - ‬3 min walk
  • ‪La Suegra - ‬4 min walk
  • ‪KFC - ‬5 min walk
  • ‪Church's Chicken - ‬6 min walk
  • ‪Cremeria Ysalchichoneria 4 Hermanos - ‬4 min walk

About this property

Palette Hotel Batab

  • At Palette Hotel Batab, you'll be just a 5-minute drive from Ultramar Ferry Puerto Juárez and Plaza Las Americas. For a bite to eat, guests can check out Lol-Ha, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Also, Cancun Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are within a short drive.

At a glance

Hotel size

    • 68 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 1 PM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Height restrictions apply for onsite parking
    • Free offsite parking within 328 ft
    • Street parking available

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Self-serve breakfast (surcharge) each morning 9:00 AM–noon
  • Restaurant
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Ecotours nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Laundry service
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Mosquito nets
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping

Special features

Dining

Lol-Ha - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Optional extras

  • Self-serve breakfast is offered for an extra charge of approximately MXN 130 for adults and MXN 130 for children

Parking

  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
There is limited hot water on site.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
Cashless transactions are available.

Also known as

Batab
Batab Cancun
Batab Hotel
Hotel Batab
Hotel Batab Cancun
Batab Hotel Cancun
Capital O Batab
Hotel Batab Hotel
Hotel Batab Cancun
Hotel Batab Hotel Cancun

Frequently asked questions

Are pets allowed at Palette Hotel Batab?

Sorry, pets aren't allowed.

Is parking offered on site at Palette Hotel Batab?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Palette Hotel Batab?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM.

Is there an onsite casino at Palette Hotel Batab?

No, this hotel doesn't have a casino, but PlayCity Casino (19-min walk) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.

Are there restaurants at or near Palette Hotel Batab?

Yes, Lol-Ha offers Mexican cuisine.

What's the area around Palette Hotel Batab like?

Palette Hotel Batab is in Downtown Cancun, a short 11-minute walk from Las Palapas Park and 18 minutes' walk from Plaza 28.

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Reviews

Palette Hotel Batab Reviews

7.8

Good

8.0

Cleanliness

6.4

Location

8.2

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Service staff
Balcony
Value
Wifi
Internet

Reviews

Verified review

10/10 Exceptional

Clean and comfortable room and good staff
Verified review

10/10 Exceptional

It was clean, comfortable and economical. The on-site restaurant is good, as well.
Verified review

10/10 Exceptional

It was very nice, cleaning every day, very friendly people, Breakfast good, i like this hotel, thanks a lot
Verified review

10/10 Exceptional

Very good room and clean, people are nice.
Verified review

10/10 Exceptional

Breakfast very good. Staff excellent. Building is old but okay. Only complaint: they could maintain the outside cleanliness better, but hey, this is real Cancun, not the hotel zone. In comparison to the general neighborhood it’s much better.
Verified review

6/10 Good

I was only at this hotel for few hours as I had an early flight. Has a good parking. It is old and for this reason I believe, has a particular smell. Good AC. Good price.
Verified review

10/10 Exceptional

Great value for Downtown Cancun I have stayed at comparable hotels there costing twice as much.
Verified review

8/10 Very good

It was very convenient for the price. We only stayed one night and it was fine. It's a very basic accommodation, but it's ok for a short stay.
Verified review

10/10 Exceptional

The ac could have been better but overall great option
Verified review

10/10 Exceptional

Really everything no complain
Verified review

10/10 Exceptional

I like
Verified review

6/10 Good

Yes. You get what you pay.
Verified review

8/10 Very good

Breakfast included was a big plus, walking distance to market 23 and ADO central bus station and all Colectivos, R1 rides. Staff is very friendly, wish it had a pool but we traded that perk for the breakfast included.Its a good choice if you want to explore more real local lifestyle and not go for the all inclusive hotels. It's a 10 min ride to Playa El Nino and a 20-30 min ride to Playas in the hotel zone.
Verified review

8/10 Very good

Hotel Batab offers a clean, comfortable and cheap place to stay. The rooms are somewhat spartan - no mini fridge, no safe in room, no desk with chair, etc. However, you get a complimentary breakfast each morning and the on-site restaurant is really good and very affordable. Finally, the staff at Hotel Batab were friendly, helpful and really a pleasure to deal with. I would stay here again.
Verified review

4/10 Fair

The bed was comfortable and the staff was helpful and friendly. But the hotel is on a very busy, noisy street. It’s also very bare-bones for the price - $70/night - no bath mat, two towels, no coffee in room. Only 1 chair for the balcony. Water was easily accessible.
Verified review

10/10 Exceptional

Like
Verified review

4/10 Fair

Mar.31/23 room #206 had no internet access through the entire stay. That floor had a multiple room group of older kids very noisy to past 11PM! 4th floor previous stay on Feb.11/23 was great, quiet and with good internet.
Verified review

10/10 Exceptional

The room is good but the internet is not strong enough 😕
Verified review

6/10 Good

Every day we had a bad experience with the room, our toilet did not work well even when we reported
Verified review

6/10 Good

I couldn't connect to the wifi in my room
Verified review

8/10 Very good

Wifi not Working
Verified review

10/10 Exceptional

Buen ambiente para estar en familia. Mis hijos cómodos. El.clima enfría bien y el desayuno muy rico
Verified review

10/10 Exceptional

Las camas son cómodas y el lugar está limpio, el fin de semana no abre la cocina y a los alrededores no hay mucho que ver, a unas cuadras está el mercado 23, venden muchas cosas y a un excelente precio
Verified review

10/10 Exceptional

Es una ventaja que incluye un desayuno completo. , guardan eEn recepción guardan el equipaje antes de la hora del check in y despues de check out.
Verified review

10/10 Exceptional

Todo exelente, muy rico los desayunos y la limpieza diaria a la habitacion