When you stay at Casa Castillo, you'll be in a great location, within just a 10-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. Also, Angel of Independence Monument and Chapultepec Park are just a 5-minute drive away. Public transportation is close by: Chapultepec Station is just 14 minutes by foot.
Angel of Independence Monument - 17 min walk - 1.5 km
U.S. Embassy - 19 min walk - 1.6 km
Getting around
Benito Juarez International Airport (MEX) - 29 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 52 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59 min drive
Mexico City Buenavista Station - 14 min drive
Mexico City Fortuna Station - 24 min drive
Tultitlan Lecheria Station - 35 min drive
Chapultepec Station - 14 min walk
Sevilla Station - 19 min walk
Polanco Station - 21 min walk
Restaurants
Cafe Tamayo - 4 min walk
El Fogoncito - 2 min walk
La Huerta - 1 min walk
Taqueria Selene - 2 min walk
Centro Castellano - 1 min walk
About this property
Casa Castillo
When you stay at Casa Castillo, you'll be in a great location, within just a 10-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. Also, Angel of Independence Monument and Chapultepec Park are just a 5-minute drive away. Public transportation is close by: Chapultepec Station is just 14 minutes by foot.
At a glance
DONE
Hotel size
14 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Traveling with children
Children's games
Children's books
Stroller
Services
24-hour front desk
Accessibility
Accessible shuttle
Visual fire alarm
Upper floors accessible by stairs only
3 stairs to reach property
Hardwood flooring in room
Room amenities
Be entertained
45-inch Smart TV
Digital TV channels
Streaming services
Home comfort
Portable fan
Espresso maker
Bathrobes
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 50+ Mbps)
Food and drink
Mini-fridge
Microwave
Paper towels
More
Housekeeping on request (surcharge)
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Cleaning fee: MXN 222 per accommodation, per night (varies based on length of stay)
Optional extras
Housekeeping is offered for an extra charge of MXN 222 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 400 per pet, per stay
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector and a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: American Express
Also known as
Casa Castillo Hotel
Casa Castillo Mexico City
Casa Castillo Hotel Mexico City
Frequently asked questions
Does Casa Castillo offer free cancellation for a full refund?
Yes, Casa Castillo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Castillo?
Yes, cats and dogs are welcome. There's a charge of MXN 400 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Casa Castillo?
Sorry, there's no onsite parking at Casa Castillo.
What are the check-in and check-out times at Casa Castillo?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What's the area around Casa Castillo like?
Casa Castillo is a short 10-minute walk from Paseo de la Reforma and 19 minutes' walk from Angel of Independence Monument.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.8
Amenities
9.2
Staff & service
9.2
Property conditions & facilities
Popular mentions
Room
Service staff
Location
Reviews
Verified
10/10 Exceptional
Dec 1, 2025
Room was very clean and chic, staff were amazing and welcoming
zaid
zaid, 3-night trip
Verified
8/10 Very good
Nov 29, 2024
Beautiful area, nice hotel and excellent staff
Maria
Maria, 2-night trip
Verified
10/10 Exceptional
Dec 1, 2023
The rooms are very comfortable and the property is beautiful.
Brendan
Brendan, 2-night trip
Verified
10/10 Exceptional
Apr 28, 2025
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
Alejandro A
Alejandro A, 5-night trip
Verified
10/10 Exceptional
Nov 3, 2024
The staff was very helpful and respectful
Reginald
Reginald, 2-night trip
Verified
8/10 Very good
Sep 9, 2023
Great location, small but with all we needed. Minutes away from Museum and Chapultepec park.
Jorge
Jorge, 2-night trip
Verified
6/10 Good
Jan 24, 2026
Pros:
- The location is great, the best feature of this place.
- Room was clean and tidy.
- Bed was ok
- Staff was helpful.
- The room has good size, and decoration is nice.
Cons:
- The room I got was in a street corner and the outside noise did not let me sleep. The hotel warned me about that a couple of hours before I checked in, saying that the room was cheap because of that, which disappointed me, since I would haven't booked this room if I knew the noise was that bad. Honestly, they should not even offer that room, the outside noise was as if you were sleeping in the street. And the curtains do not block completely the outside street light.
- The bathroom was too small, the door hit the furniture to open it, between the toilet seat and the front wall was like 30 cms, very uncomfortable to use.
- Pillows were not of good quality, combined with the outside noise, made me had a terrible night, couldn't rest.
Alberto
Alberto, 1-night trip
Verified
8/10 Very good
Oct 8, 2024
Very noisy facing a main street, location was good for our needs, neighbourhood was great, room was great but small
Guy
Guy, 4-night trip
Verified
8/10 Very good
Nov 8, 2024
friendly sraff
Hilda
Hilda, 6-night trip
Verified
8/10 Very good
Sep 25, 2025
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment.
We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
Damian
Damian, 3-night trip
Verified
10/10 Exceptional
Mar 11, 2024
I loved the room and the staff, in particular, Juan Carlos. The room had an espresso machine, mini refrigerator and an induction cooktop. Plus dishes and silverware if needed. The room was like new and very clean, the staff was attentive and location was great for me. I would stay there again for sure.
ALLAN
ALLAN, 3-night trip
Verified
10/10 Exceptional
Mar 8, 2024
Everything was wonderful, staff were so friendly and helpful. Bed and pillows were very comfortable. Easy access to everything. Would definitely stay there again. Was very charming. Only one complaint, water truck across the street was so noisy everyday!!
Judy
Judy, 6-night trip
Verified
6/10 Good
Jun 14, 2024
Perfect little hotel with fatal flaw
This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
Jean-Yves
Jean-Yves, 3-night trip
Verified
10/10 Exceptional
Sep 26, 2024
Excellent location, quality & price. Would return!
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store.
We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated.
The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults.
The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again.
Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
Johanna
Johanna, 3-night trip
Verified
2/10 Poor
Mar 17, 2024
Good: people at the desk were friendly and the room was reasonably clean. Now the bad...The spouts spat at us regularly; water shoots all over the place- several times per day.Worst is that owner isn't a normal human. We had the room for 6 days straight and then learned there would be a major snowstorm on our return and getting stuck in the airport for the night on our way back was going to be real, so we asked about extending for one day at same rate from our 6 day stay. They would not do this for us. It's theirs and they can do what they want, but in 20 plus years of travel, I've never met an owner who wouldn't accomodate a long-term traveler in some reasonable way until now. Rooms available, so space not an issue. So as to not spend hours moving, we booked an extra night with them online. We were again charged the cleaning rate of 222 MXN, plus the daily rate was higher, so in the end, we paid around 340 MXN (about $20 USD) above original rate; stayed in the same room. Never any talk about rebating the cleaning fee. I WOULD NOT stay here again because if a business can't treat its clients as human, they won't receive my money. I hope the reader considers this review in deciding about Casa Castillo. Please spend your money with truly human owners. I hope our extra $20 USD and this review is worth it to Casa Castillo!!
louis
louis, 6-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Great
Jorge
Jorge, 1-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Great location and beautiful place to stay! Loved everything!
María
María, 2-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Great place to stay in Mexico City for a few days
igor
igor, 2-night trip
Verified
8/10 Very good
Aug 4, 2025
Better accessibility to a hot shower.
Carlos
Carlos, 8-night trip
Verified
8/10 Very good
Nov 13, 2024
Casa Castillo is great if looking for a budget hotel in the heart of Mexico City. It was perfect for my stay.
Abiola
Abiola, 6-night trip
Verified
8/10 Very good
Oct 31, 2024
The hotel is pretty. Very noisy, you can hear everything outside your room.
Melanie
Melanie, 2-night trip
Verified
10/10 Exceptional
Oct 21, 2024
Excelent
Carlos
Carlos, 1-night trip
Verified
6/10 Good
Apr 27, 2024
Nice
Mildred
Mildred, 6-night trip
Verified
10/10 Exceptional
Jan 29, 2025
This property is extremely safe- ring bell to enter and no keys for room doors. You have a code. It’s very clean for an older hotel- even the hanging lamps were dusted ! The staff was very friendly and helpful- let us check in early, watched our luggage both before checking in and the day we checked out. Definitely is worth way more than we were charged- great job all around!!!
James
James, 2-night trip
Verified
6/10 Good
Feb 25, 2025
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.