Travelling as a couple for 3 days at the end of September. I was horrified to find no wine or spirits at the pool bar on arrival and no white or rose wine available in the restaurant. Some wine and spirits appeared during our stay, but soon ran out again. The shortage of alcohol, in my opinion is unacceptable for an all inclusive. Some spirits did arrive but no gin and the vodka was rough. Stick to Rose wine, Beer and Raki if anyone still decides to go to this hotel.
We complained to several members of staff, but the ‘Manager’ was conveniently never available. Our room wasn’t cleaned either during our 3 day stay. Swimming pool was in the shade after midday, not sure who designed that, but at least this meant the sunbeds were empty. Hotels.com refunded some of the cost. To be fair the hotel is well positioned in the resort and the food was warm and edible with sufficient fruit available. Other than that, it’s difficult to find other positives and I would not book again!!