Did not realize when booked thru Expedia that it was "self check-in" . . . no humans involved or available at any time. Had to fill out a form and send ID photo, which turned into a 4 hour nightmare. Television had no channels, had to hook to your own Wifi somehow, which we didn't understand, so for first time since 1970's, we had no TV. Pretty sure all communication that did take place, although seemingly cordial, was to AI. Place itself was excellent otherwise, clean, comfortable, everything else worked perfectly. HOWEVER . . . !!!