BYPILLOW Crosstown

Property class: 3
City-center hostal within easy reach of Plaza Mayor

Choose dates to view prices

BYPILLOW Crosstown puts you in a great location, within just a 10-minute walk of Plaza Mayor and Puerta del Sol. Also, Gran Via and Royal Palace of Madrid are within a 15-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: Tirso de Molina Station is 2 minutes and La Latina Station is 5 minutes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (3)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning

Feel at home (4)

  • Television
  • Daily housekeeping
  • Elevator
  • Hair dryer
The current price is $181
$199 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Double Room

A modern bedroom with a bed, a wardrobe, and a nightstand.

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Room

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Room

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Economy Double Room

A hotel room with a bed, a TV, a wardrobe, and a window with curtains.

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Terrace

A hotel room with two beds, a TV, a sliding door, and a view of buildings outside.

Family Room, Terrace

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

A hotel room with two beds, a desk with a chair, a flat-screen TV mounted on the wall, and a window with curtains.

Family Room

9.6 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room

A hotel room with two beds, a large window with sheer curtains, a yellow accent wall, and a modern lamp.

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Terrace

A hotel room with a bed, two wall-mounted artworks, a large window, and a TV on the wall.

Superior Double Room, Terrace

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Terrace

A hotel room with a bed, a dining table, chairs, a lamp, and a view of the city through the window.

Double Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

A hotel room with a bed, a table, and a chair.

Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A hotel room with a large bed, a desk with a chair, a mirror, and a television.

Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

A hotel room with a bed, bedside table, lamp, and a wardrobe.

Single Room

9.2 out of 10
Wonderful
(9 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Similar properties

A modern hotel room with a bed, a sofa, a small table, and a floor lamp.
L&H La Latina
Madrid Centro
  • Airport transfer
  • Kitchenette
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 374 reviews
The price is $193
$213 total
includes taxes & fees
Nov 9 - Nov 10
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About the neighborhood

Map
Calle de Jesús y María 12, Madrid, 28012

What's nearby

  • Plaza de Santa Ana - 6 min walk - 0.6 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • San Miguel Market - 8 min walk - 0.7 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Gran Via - 13 min walk - 1.1 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive
  • Madrid (XOC-Atocha Train Station) - 17 min walk
  • Atocha Cercanías Station - 18 min walk
  • Madrid Atocha Station - 18 min walk
  • Tirso de Molina Station - 2 min walk
  • La Latina Station - 5 min walk
  • Lavapies Station - 6 min walk

Restaurants

  • ‪El Cinco De Tirso - ‬2 min walk
  • ‪El Imparcial - ‬2 min walk
  • ‪Pum Pum Bakery - ‬1 min walk
  • ‪Taberna Tirso de Molina - ‬1 min walk
  • ‪La parrilla de Galicia - ‬2 min walk

About this property

BYPILLOW Crosstown

  • BYPILLOW Crosstown puts you in a great location, within just a 10-minute walk of Plaza Mayor and Puerta del Sol. Also, Gran Via and Royal Palace of Madrid are within a 15-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: Tirso de Molina Station is 2 minutes and La Latina Station is 5 minutes.

At a glance

Hotel size

    • 55 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Information provided by the property may be translated using automated translation tools
    • All guests, including children, are required to present a valid government-issued ID card at check-in.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

BYPILLOW Crosstown Hostal
BYPILLOW Crosstown Madrid
Crosstown by Pillow Madrid
BYPILLOW Crosstown Hostal Madrid

Frequently asked questions

Does BYPILLOW Crosstown offer free cancellation for a full refund?

Yes, BYPILLOW Crosstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at BYPILLOW Crosstown?

Sorry, pets aren't allowed.

Is parking offered on site at BYPILLOW Crosstown?

Sorry, there's no onsite parking at BYPILLOW Crosstown.

What are the check-in and check-out times at BYPILLOW Crosstown?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at BYPILLOW Crosstown?

No, this hostal doesn't have a casino, but Casino Gran Via (14-min walk) is nearby.

What's the area around BYPILLOW Crosstown like?

BYPILLOW Crosstown is in Madrid Centro, a short 2-minute walk from Tirso de Molina Station and 7 minutes' walk from Plaza Mayor.

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Reviews

BYPILLOW Crosstown Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Air conditioning worked perfectly and provided a comfortable stay even in hot weather. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Location
Service staff
Bed

Reviews

Verified review

10/10 Exceptional

Very nice staff, clean, well located
Verified review

10/10 Exceptional

A great stay near the sights , room was beyond clean and the staff was so nice.
Verified review

10/10 Exceptional

Friendly staff , nice rooms, great service and a good location
Verified review

10/10 Exceptional

Location was amazing - so close to all of the best bars and restaurants. Can’t wait to return!!
Verified review

10/10 Exceptional

Nice and great location with friendly staff
Verified review

10/10 Exceptional

Don't hesitate to book and stay here! It was one of the best decisions we made on our trip to Madrid. The hotel was perfect in every way! It has a lift and AC! The location was perfect, walking distance or a quick convenient subway ride to everything we wanted to see and do in Madrid.
Verified review

10/10 Exceptional

Staff let me stay a few hours extra, no hesitation. A++
Verified review

8/10 Very good

The hotel is nicely located, a few mins walk from the metro station and surrounded by a lot of restaurants and supermarkets. The staffs are helpful and friendly. Room is clean and well maintained. The only thing is the sound proof is not so good. You can hear people talking and walking around the corridor throughout the night and early morning. Would sleep better without these sound.
Verified review

8/10 Very good

The staff is very helpful and cleanliness is so so. I was stayed at the first floor, a bit noisy at night.
Verified review

10/10 Exceptional

Rooms were better than expected having read previous review for this place. Aircon was working perfectly and much needed with it being 35 degrees outside. Staff were polite and helpful. Hostel was in walking distance to so many attractions and nice restaurants nearby and the bakery next door did delicious coffee! Would definitely stay here again. Free lockers to leave your luggage in on departure day also helped as we had a 9pm flight!
Verified review

4/10 Fair

The location is the hotel’s biggest strength. It’s in a very safe area, within walking distance of Madrid’s main attractions, with convenience stores nearby and friendly staff. However, the uncomfortable double bed, poor-quality pillows, air conditioning blowing directly onto the bed, and the noticeable dust and wear in the room significantly affected the overall experience. It’s a good option if location is your priority, but don’t expect a great night’s sleep or a freshly renovated room.
Verified review

10/10 Exceptional

convenient location, friendly staff, good amenities and facilities including free lockers.
Verified review

10/10 Exceptional

Great location. Good room sizes
Verified review

10/10 Exceptional

Great location, clean and comfortable
Verified review

10/10 Exceptional

I had an exceptional experience at ByPillow Hotel. From the very beginning, everything went smoothly, thanks to the helpful, informative, professional, and polite staff. One staff member who stood out was Javier at the front desk. He consistently went above and beyond, greeting us with a smile every morning and approaching us in a professional manner. He made us feel like we truly belonged there. Javier even exceeded our expectations by finding us an excellent hairdresser and making an appointment for us.
Verified review

10/10 Exceptional

great staff, friendly, convenient to met
Verified review

10/10 Exceptional

Great location. Many good bars and restaurants within walking distance. Close to the subway as well.
Verified review

8/10 Very good

The rooms and facility was very clean. Beds were comfortable. Location is great—many shops and restaurants nearby. We were on the ground floor, so you could hear street noise as well as noise from the lobby. The hotel hadn’t switched to air conditioning yet, so no AC in the room and no fan—made the room stuffy. But on the whole, this was a good stay.
Verified review

10/10 Exceptional

Great location - near to a cafe, supermarket and metro stop and only a short walk right into the heart of Madrid but keeps you away from the hustle & bustle to give a quieter hub. Clean, modern, facilities exactly what you need! Staff very friendly and everything very easy to use!
Verified review

10/10 Exceptional

Lots of restaurants around!!!!
Verified review

6/10 Good

The room was clean & cool but very small with no outlook. Great central location, close to restaurants and shops.
Verified review

10/10 Exceptional

Friendly staff clean facility. Good location.
Verified review

10/10 Exceptional

The staff had great attention to my needs and a friendly face at all times.
Verified review

10/10 Exceptional

Great Stay :)

Most amazing & welcoming stay! Highly Recommend for those who want a city break. The staff were absolutely amazing & helpful! Great locker room after checked out for luggage also :)
Verified review

10/10 Exceptional

Friendly and helpful staff. Palace, Opera, Sol area walkable