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Trafalgar Square by Excel Apartments

4.0 star property
City-center apartment within walking distance of Trafalgar Square

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Luxury Apartment | Living area | 32-inch flat-screen TV with digital channels, TV
Luxury Apartment | Living area | 32-inch flat-screen TV with digital channels, TV
Luxury Apartment | Terrace/patio
Luxury Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop
Luxury Apartment | 2 bedrooms, iron/ironing board, free WiFi, bed sheets
You'll be in a fantastic location at Trafalgar Square by Excel Apartments, just a 5-minute walk from Leicester Square and Trafalgar Square. Apartments feature bonuses like washing machines, refrigerators, and microwaves. The property is just a short walk to public transportation: Charing Cross Underground Station is steps away and Leicester Square Underground Station is 4 minutes.

Reviews

6.8 out of 10
Good

Popular amenities

  • Laundry facilities
  • Kitchen
  • Refrigerator
  • Non-smoking
  • Free WiFi

Main amenities (2)

  • 3 smoke-free apartments
  • Weekly housekeeping

Feel at home (5)

  • 2 bedrooms
  • Kitchen
  • Television
  • Limited housekeeping
  • Hair dryer
The current price is $223
$268 total
includes taxes & fees
Aug 3 - Aug 4

Room options

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Showing 2 of 2 rooms

View all photos for Luxury Apartment

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Luxury Apartment

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washing machine
2 bedrooms
Fan
  • 51 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Apartment

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Deluxe Apartment

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washing machine
Separate bedroom
Fan
  • 32 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
43a Chandos Place, London, England, WC2N 4HS

What's nearby

  • Leicester Square - 3 min walk - 0.3 km
  • Trafalgar Square - 4 min walk - 0.4 km
  • Piccadilly Circus - 7 min walk - 0.7 km
  • Big Ben - 14 min walk - 1.2 km
  • London Eye - 15 min walk - 1.3 km

Getting around

  • London City Airport (LCY) - 44 min drive
  • Luton Airport (LTN) - 46 min drive
  • Heathrow Airport (LHR) - 50 min drive
  • Gatwick Airport (LGW) - 93 min drive
  • Charing Cross Station - 3 min walk
  • Tottenham Court Road Station - 11 min walk
  • London (QQW-Waterloo Train Station) - 16 min walk
  • Charing Cross Underground Station - 2 min walk
  • Leicester Square Underground Station - 4 min walk
  • Embankment Station - 6 min walk

Restaurants

  • ‪PizzaExpress - ‬2 min walk
  • ‪Marugame Udon - ‬1 min walk
  • ‪Halfway to Heaven - ‬2 min walk
  • ‪Coffee by Real Eating Co - ‬2 min walk
  • ‪The Harp, Covent Garden - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Trafalgar Square by Excel Apartments

You'll be in a fantastic location at Trafalgar Square by Excel Apartments, just a 5-minute walk from Leicester Square and Trafalgar Square. Apartments feature bonuses like washing machines, refrigerators, and microwaves. The property is just a short walk to public transportation: Charing Cross Underground Station is steps away and Leicester Square Underground Station is 4 minutes.

Languages

English

More about this property

VISIBILITY

At a glance

Property size

    • 3 apartments

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 25
    • Check-out time is 10:00 AM

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

    • Debit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • No onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Internet

  • Free WiFi, with speed of 50+ Mbps

Parking and transportation

  • No onsite parking available

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster
  • Freezer

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hair dryer

Entertainment

  • 32-inch flat-screen TV with digital service

Laundry

  • Washing machine

Comfort

  • Heating
  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Iron/ironing board

Location highlights

  • In the shopping district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 rooms
MONETIZATION_ON

Fees & policies

Refundable deposits

  • A damage deposit of GBP 350 will be collected before check-in
  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Mastercard, American Express

Also known as

StayInn Trafalgar Square
Trafalgar Square by Excel Apartments London
Trafalgar Square by Excel Apartments Apartment
Trafalgar Square by Excel Apartments Apartment London
HELP_OUTLINE

Frequently asked questions

Does Trafalgar Square by Excel Apartments offer free cancellation for a full refund?

Yes, Trafalgar Square by Excel Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Trafalgar Square by Excel Apartments?

Sorry, pets aren't allowed.

Is parking offered on site at Trafalgar Square by Excel Apartments?

Sorry, there's no onsite parking at Trafalgar Square by Excel Apartments.

What are the check-in and check-out times at Trafalgar Square by Excel Apartments?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM.

Does Trafalgar Square by Excel Apartments have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.

What's the area around Trafalgar Square by Excel Apartments like?

Trafalgar Square by Excel Apartments is in London City Centre, a short 2-minute walk from Charing Cross Underground Station and 4 minutes' walk from Leicester Square.

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Trafalgar Square by Excel Apartments Reviews

Reviews

6.8

Good

8.0/10

Cleanliness

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10

This was an absolutely awful experience. No working wifi, stuffy and extremely loud with the police station across the street. In addition the management never fixed the wifi during my stay and proceeded to argue and accuse us of lying. I’ve never experienced such a hostile host.
7-night trip

10/10

Exactly what we expected. Thank you for our lovely stay!
4-night trip

10/10

We had an amazing stay. Nice 2BR ensuite APARTMENT with a loft Living room. Kitchen equipped with W/M and D/W. We had a nice stay, especially in the heart London with all points of interest, restaurants etc around. The only negative were the rounded flight of stairs, which led to some discomfort with suitcases being brought up, especially to 3rd floor.
3-night trip

2/10

On the very afternoon I was scheduled to check in, I received a call from Excel Apartments informing me that the apartment I had reserved was no longer available. I was then relocated to a completely different property—an old and dirty apartment located 40 minutes away. Due to the unacceptable condition of the replacement apartment, I left immediately and was forced to find and pay for an alternative hotel on short notice. Despite this, I have still not received a refund for the original booking. Zero customer service. A complete joke
3-night trip

10/10

Great location, an earlier check in time would be beneficial. But all in all a great location.
2-night trip

8/10

The location is the winning factor for this property. Communications were a bit 'lecture/school teacher like' but did provide all the info I needed. The property is tired, broken sofa, broken blinds, but the bed was comfortable and the bedroom quiet and dark (as you'd want). Poor toiletries provided (barely enough for 1 night - I stayed 4) and poor/no discernible eco/recycling efforts. I suppose the summary is it was adequate but there are better properties for the money in the same area.
4-night trip

10/10

Very nice place !
1-night trip

10/10

Clean and well presented apartment in a busy part of london.
1-night trip

10/10

Excellent location, walking distance to all attractions! Can’t fault this apartment in the heart of London.

8/10

Great value close to everything, large appartment, small bathroom, quiet bedrooms
1-night trip

8/10

Enviable location with useful kitchen/living space.
4-night trip

10/10

it was amazing, perfect location. very clean and tidy. more than enough space.
1-night trip

10/10

Great flat just steps from Trafalgar Square and the Charing Cross Underground. So many pubs, restaurants, and venues within just a few minute's walk!
7-night trip

10/10

Very clean, close to locations needed and helpful staff.
1-night trip

6/10

Check in was easy, we loved the location and shower was great! However, it was rather noisy, the bed was quite uncomfortable, living room furniture was limited, and the space was over-heated. We left feeling rather exhausted after two tough night's sleep.
2-night trip

2/10

I booked this last minute due to unscheduled meeting in London. Arrived as location at 9:30pm and I was unable to gain access. Apparently required passport id, didn’t have thus with me as uk resident I had to book another hotel, not ideal
1-night trip

2/10

Was locked out of the apartment with all my belongings inside. I had to find another hotel at midnight to stay in otherwise I would have been on the streets of London for the night. No number to ring anyone. Main door to property was locked and unable to get access.
2-night trip

2/10

A long story short, I had booked for 2 people as I had a friend arriving later that same evening. The place required personal information and picture ID for the total number of registered guests. I filled in my information with pic ID and the information of my friend. Issue was that my friend had left London that morning heading to York for a meeting, and couldn't provide a picture ID until later. This resulted in me being refused the option to check in at 15:00. They refused to work on any kind of solution, they also refused to refund the booking at the same time denying me access to the apartment. Even the first agent I contacted from Hotels.com was appalled when he called back, admitting that he works with hotels on a daily basis and never had he ever experienced such a lack of cooperation and willingness to find some sort of resolution. They were hostile in their communication. In the end it turned out my friend couldn't not return that evening due to work related matters, I requested changing the booking till 1 person, immediately denied, no refund. It took a total of 5 calls to hotel.com to have this issue resolved, check in delayed to 19:30. The place was not properly cleaned; garbage from the prior guest still there, moldy and dirty windows. The real issue tho was extreme amounts of noice from the bars, people in the street and the police office right outside. Absolutely no noice cancellation. Their response; "will notify maintenance Monday", no compensation.
1-night trip

2/10

The apartment is nice on the surface and clean enough. But it was SO hot and SO loud. It's opposite a police station and at minimum every hour through the night a police car came past with the sirens on and it felt like they were in the room. Which sadly meant no sleep at all.
1-night trip

8/10

Good bits:Great location and good apartment. Great shower. Small bad bits: Key code needs to be clearer, it took us ages to get in. No cutlery that we could find, we did ring but no one came. Also WiFi was not very good. The company emailed us at 1pm asking if we had left by 10am.we actually left at 9.30am so this was a bit pointless.
1-night trip

6/10

Great location, and a cosy apartment unit furnished properly for two people. It was great as far as easy access to so many points of interest is concerned (museums, eateries, theaters etc.) If you are intending to conduct a little bit of work through internet connection at the property, forget it! You will find a low bandwidth, totally unreliable service. Area is full of pubs and eateries, which makes it a bit noisy during night (into the late night).
4-night trip

6/10

Apartment has a good location, just by Trafalgar square. Placement between chinese restaurant and pubs gives chinese food smell through windows and on terrace all afternoons and a lot of noise from the pub until 11PM. Apartment is not ventilated and gets warm, outside temperature was around 20 during our stay and inside 25-28 degrees. Summers must be very warm. Check in was delayed as cleaning was not done on time, so we had to stay outside building in the rain 30-40 minutes which was not nice. Very hard to understand the person managing the phone as english was not great, emails are good though. A bit cumbersome check-in process with passport submissions and credit card verification before getting access could be better. Some left over clothes including used underwear was still placed in some of the drawers in a bedrom, this was not nice!! The apartment was okay enough, sufficient space and two bed rooms. Some maintenance needed though, tiles almost loose in bathroom floor and wear and tear on ealls, floor, doors etc. windows were double with very old outer windows which need replacement. Good kitchen space but we did not use it other than refrigerator. If you are not picky and can sleep in warm and noisy bedroom then OK pick, but would avoid during summer as it will be way too hot.
3-night trip

2/10

Worst apartment we’ve ever booked. There was no duvet on the bed and when we called up to advise we were told the previous people who stayed there ‘damaged’ the duvet so the linen company had ordered another one but it hadn’t arrived!!! It was 12 degrees and we couldn’t alter anything to make it warmer so we decided to vacate the property at 12:30am and go home as it was so cold! When we requested a full refund we were offered £30 and they actually had the audacity (after holding a £350 deposit!!) to say we had a late check out which is charged at £25 an hour! I had actually contacted the property at 12:40am to inform we had vacated the property! We’re now taking legal action to get our money back as this was completely unacceptable and the little communication we’ve received has been abhorrent. There is no phone number only an email that is replied to sporadically.
1-night trip

10/10

So the good, the bad, and the ugly of this choice. First, the good. The location cannot be beat. The flats are within walking distance of four or five tube stations, hundreds of restaurants and pubs, as well as a dozen or so landmarks. For the price, this is an excellent choice for people that don’t need hotel amenities during their stay. I really cannot stress enough just how much I loved the location. First night, we walked one block and were able to stop the fridge from one of the local groceries. Were able to take a break in the middle of each day because of its vicinity to several tube stations as well. we were there seven nights, saw five shows, and the flat was within a 15 minute walk of six of those shows. The bad. The stairs getting to the flat are exceptionally narrow. We were lucky in that we had the flat on the second floor, so we only had two flights of stairs each time. So if you have an issue with stairs, this would definitely be a challenging place for you. Also, the flat is hot and there is no way to cool it off. The windows open, but they don’t provide much of ventilation and absolutely no Crossbreeze. There is a fan provided, but it might be one of the most useless fans I’ve ever seen. Finally, the ugly. The toilet is smaller than most American closets. It is extremely hot and narrow. Very uncomfortable. Still a 5 star review largely due to the location and price!! Would definitely stay there on a return trip.
6-night trip

4/10

Apartment is HIGHLY lacking in safety! One night I was upstairs in the kitchen, my young daughter was in the front bedroom with the door closed, my son in the shower, my wife in the other bathroom. I hear a commotion in the downstairs hallway and hollered out to see what was going on. I got no response but heard a door close. I look down to see the locked front door closing. I rush down to open it and see no one. I headed down the steps to find the person from the lower unit entering their room. They stated they had mistakenly went to the wrong floor. Their door code worked for our door. This was Extremely concerning, and made my wife feel very uncomfortable. For this reason alone, I would be very cautious about booking. Check in process was overboard. Multiple contacts and documentation requirements that felt unnecessary and interruptive. Of a 3 week trip and 8 hotels/apartments this was by far the most difficult to deal with. Size and comfort of the apartment was great. Location was good with lots of things nearby. The upkeep of the apartment was lacking with several things damaged, broken, or not working. The washer/dryer made clothes come out with a terrible odor. The unit was not clean at all with large clumps of hair and dust found throughout, and dishes were dirty with chunks of food on them.
3-night trip