Parkhotel Matrei

Property class: 4
Mountain hotel in Matrei am Brenner with spa and restaurant

Choose dates to view prices

Located near a train station, Parkhotel Matrei is a great choice for a stay in Matrei am Brenner. Guests can indulge in massages at the spa, and Regional cuisine is served at Enneberg und Hafner Stube, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a sauna, and a steam room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Free use of bicycles
  • Room service
  • Coffee shop/cafe

For families (6)

  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Double Room

A bedroom with a bed, a nightstand, a chair, and a small table. There are two wall-mounted pictures.

Comfort Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

A wooden-paneled room with a bed, a desk, and a wardrobe.

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A hotel room with a wooden bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Quadruple Room

A bunk bed with a wooden ladder, a bedside table with lamps, and a bed with white bedding.

Quadruple Room

8.4 out of 10
Very good
(8 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 2 Twin Bunk Beds

View all photos for Standard Double Room

A neatly made double bed with white linens, two bedside tables with lamps, and a framed picture on the wall.

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A wooden-paneled room with a bed, a desk, and a chair.

Standard Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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The price is $138
$158 total
includes taxes & fees
Oct 19 - Oct 20
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About the neighborhood

Map
Matrei am Brenner 83, Matrei am Brenner, Tyrol, 6143

What's nearby

  • Wipptal - 1 min walk - 0.0 km
  • Bergisel Ski Jump - 17 min drive - 20.6 km
  • Innsbruck Old Town Christmas Market - 21 min drive - 24.4 km
  • Ambras Castle - 21 min drive - 24.8 km
  • Nordkette Mountains - 24 min drive - 25.4 km

Getting around

  • Kranebitten Airport (INN) - 24 min drive
  • Matrei am Brenner Station - 1 min walk
  • Steinach in Tirol Station - 5 min drive
  • Gries am Brenner Station - 13 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Autogrill - ‬17 min walk
  • ‪Das Koppeneck - ‬24 min drive
  • ‪Hotel Wipptalerhof - ‬3 min drive
  • ‪Parkhotel Matrei - ‬1 min walk
  • ‪Hotel Stolz GmbH - ‬18 min walk

About this property

Parkhotel Matrei

  • Located near a train station, Parkhotel Matrei is a great choice for a stay in Matrei am Brenner. Guests can indulge in massages at the spa, and Regional cuisine is served at Enneberg und Hafner Stube, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a sauna, and a steam room.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
10:30am

Hotel size

    • 44 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10 PM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7 AM - 10 PM
    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests are recommended to download the property's Straiv mobile app before check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Free train station pick-up*

Offsite

    • Area shuttle within 25 km*

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Gas grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Bowling alley
  • Playground
  • Babysitting (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Bed rails
  • Corner guards

What to do

  • Ski passes
  • Archery
  • Bowling alley
  • Mountain biking
  • Bicycle tour information
  • Access to nearby health club
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (9 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Bike repair services
  • Bike shuttle
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 1965
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Yard

Freshen up

  • Private bathroom
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Enneberg und Hafner Stube - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: EU Ecolabel. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.60 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19.5 for adults and EUR 14.00 for children
  • Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way, maximum occupancy 6)
  • Area shuttle service is offered for an extra charge

Renovations and closures

This property is closed from October 19 2026 to November 30 2026 (dates subject to change).
The property will be renovating from October 19 2026 to November 30 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 14.5 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 14.50 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, JCB International
Cashless transactions are available.

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Parkhotel Matrei
Parkhotel Matrei Hotel
Parkhotel Matrei Hotel Matrei am Brenner
Parkhotel Matrei Matrei am Brenner
Parkhotel Matrei Hotel
Parkhotel Matrei Matrei am Brenner
Parkhotel Matrei Hotel Matrei am Brenner

Frequently asked questions

Is Parkhotel Matrei currently open?

This property is closed from October 19 2026 to November 30 2026 (dates subject to change).

Does Parkhotel Matrei offer free cancellation for a full refund?

Yes, Parkhotel Matrei does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Parkhotel Matrei?

Yes, pets are welcome. There's a charge of EUR 14.50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Parkhotel Matrei?

Yes, there's free self parking. RV/bus/truck parking is available.

Is airport shuttle service offered by Parkhotel Matrei?

Yes, an airport shuttle is available. The charge is EUR 75 per vehicle one-way.

What are the check-in and check-out times at Parkhotel Matrei?

Check-in start time: 2 PM; Check-in end time: 10 PM. Check-out time is 10:30 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Parkhotel Matrei?

No, this hotel doesn't have a casino, but Casino Innsbruck (18-min drive) is nearby.

What is there to do at Parkhotel Matrei and nearby?

Have fun with onsite activities like mountain biking and archery. Additional recreation onsite includes bowling. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Parkhotel Matrei also has an arcade and a garden, as well as access to a nearby health club.

Are there restaurants at or near Parkhotel Matrei?

Yes, Enneberg und Hafner Stube offers Regional cuisine.

Does Parkhotel Matrei have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Parkhotel Matrei like?

Parkhotel Matrei is just a short 1-minute walk from Matrei am Brenner Station.

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Reviews

Parkhotel Matrei Reviews

8.6

Excellent

9.2

Cleanliness

7.4

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food with excellent options, including gluten-free choices. (10 reviews)
  • Breakfast was delicious and offered a wide variety of options for guests. (9 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Lovely room clean and well kept - lovely helpful staff whether restaurant- bar or cleaners - well recommended - would stay again if i find myself in Matrei.
Verified review

10/10 Exceptional

Loved it!

Great location Ski resort 10 minutes on bus from outside the hotel. Nice friendly staff Family friendly
Verified review

10/10 Exceptional

The Parkhotel Matrei has some of the most attentive and friendly staff I’ve met. The hotel gave off “home” feelings and not commercial hotel. The convenience of a front parking lot, gas station & grocery nearby was great and the rooms were perfect size for me and my many bags, as well as a space for me to get my work done. I was also given a holiday gift bag because they knew I’d be alone for the holiday. Just a great place, words don’t do them justice. Definitely will be returning some day!
View from my room window.
Also view from my room window, with partial front parking lot view.
My room day of checkout. They come to your room daily for cleaning if you’d like.
Front parking area and the front of the hotel.
Verified review

6/10 Good

We stayed one night at this hotel on our way from Dolomites to Innsbruck. The room was old but comfortable. Shower cabin was small to move around without hitting the shower gel dispenser…Most surprisingly the body towels were very small and we also think they need replenishment. Check-out was at 10.30 (which is early by most hotel standards) and a service maid entered the room without waiting for a response right away at 10.00. We felt like she wanted to warn us that we should leave soon. Overall, not good value for we paid. We did not have breakfast at the hotel but we had dinner which was very good. However, their interpretation of vitello tonato is different than a classic one.
Verified review

10/10 Exceptional

We had a pleasant stay and would recommend this hotel. The room was clean, comfortable, and the location was great. One thing to be aware of is that the rooms do not have air conditioning, which could be an issue during a summer heatwave. We also found the breakfast to be overpriced for the selection offered, so we chose not to have breakfast at the hotel. Overall, we had a good experience and would happily stay here again.
Verified review

10/10 Exceptional

Outstanding stay at this lovely hotel.
Verified review

4/10 Fair

Awful pillows , it was like sleeping on a twisted towel !!! It gave me neck pain !! Also the shower-room was designed so bad that we could slip and hurt ourselves , they have to come up with a better design !!!
Verified review

10/10 Exceptional

Fint hotel med god beliggenhed og god parkering
Verified review

8/10 Very good

Bra bar och restaurang. Lite bullrigt. Både motorväg och järnväg nära. Dåligt med platser att rasta hunden.
Verified review

4/10 Fair

Wir haben diese Unterkunft geschäftlich genutzt. Leider konnten wir keiner der von dem Hotelgestell Annehmlichkeiten in Anspruch nehmen, da die Sauna bereits um 19:00 Uhr geschlossen wurde, das in der Hotelbeschreibung angekündigte Fitnessstudio keine Kooperation mit dem Hotel hatte und somit eine Fehlinformation darstellte. Das Frühstück ist absolutes Basic. Hier ist nicht zu erwarten. Dazu kommt, dass wir den Eindruck hatten, dass das Hotel personell unterbesetzt war und somit es sich auch auf die Rezeption auswirkt und man hier warten musste. Die Zimmer sind ebenfalls Standard und trotz kühlen Temperaturen. Jetzt im Herbst sind die Heizung ausgeschaltet, so dass man nachts wenn man mal mit Haut beziehungsweise wenn man nicht zugedeckt ist schon frieren musste alles in Ei in allem maximal zwei Sterne hier braucht es dringend Verbesserungen.
Verified review

10/10 Exceptional

Alt var topp, nett toget å
Verified review

10/10 Exceptional

Schon der Empfang durch Gorgio war so liebenswert und freundlich, vielen Dank dafür. Wir waren nur 1 Nacht als Zwischenstation in diesem Hotel. Es war ein tolles, sauberes Zimmer und das Abendessen a la carte war hervorragend. Wirklich zu empfehlen 👍
Verified review

10/10 Exceptional

Giorgio alla reception è stato molto gentile e disponibile
Verified review

8/10 Very good

OTTIMO HOTEL VICINO ALLA STAZIONE DEL TRENO PER INNSBRUCK.CAMERE GRANDI CON TERRAZZO.PULITO.BUONA COLAZIONE.STANZA UN PO TROPPO CALDA LA NOTTE.CENA OTTIMA E ABBONDAMTE.
Verified review

10/10 Exceptional

Hotel bien situé, face à la gare pratique pour aller à Innsbruck. Chambre propre, bonne literie. Hotel calme, cadre agréable, bon petit déjeuner.
Verified review

8/10 Very good

아침식사는 안해서 모르겠습니다. 역앞이라 렌트카 없이 다니는 여행객은 괜찮아 보입니다.
Verified review

8/10 Very good

venlig personale, pænt hotel, rene værelser, tæt på motorvejen. godt sted at overnatte på vejen hjem eller derned fra ferien.
Verified review

6/10 Good

Et lidt træt hotel med 4-5 restauranter, der dog delte det samme noget traditionelle spisekort.
Verified review

10/10 Exceptional

Meget font hotel, god betjening og god restaurant, fantastisk morgenmad
Verified review

10/10 Exceptional

Autentisk hotel, skøn gårdhave og en fantastis
Verified review

10/10 Exceptional

Sehr nettes Personal und hilfsbereit beim späten Check in. Nach 22Uhr ist alles Online wie auch der Zimmer zugang mit Handy.
Verified review

8/10 Very good

Venligt personale fin beliggenhed i forhold til motorvej
Verified review

10/10 Exceptional

God beliggenhed, meget venligt personale, store værelser og god mad i restauranten.
Verified review

10/10 Exceptional

Var god service og god mat.
Verified review

10/10 Exceptional

Underbart mysigt ställe med otroligt god mat på restaurangen.