Naya Bacalar Hotel - Adults Only

Property class: 4
Hotel with outdoor pool, near Lake Bacalar

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At Naya Bacalar Hotel - Adults Only, you'll be within a 10-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. Guests can indulge in deep-tissue massages or mani/pedis, and Mediterranean cuisine is served at Nayade, which is open for breakfast, lunch, and dinner. Also, Fort of San Felipe and Cenote Negro are within a short drive.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Room service
  • Spa services
  • Multilingual staff
  • Concierge services
  • Wedding services
  • Luggage storage
  • Limited hour front desk
  • Boat tours
  • Kayaking

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Free self parking
  • Outdoor swimming pools
  • Hair dryer

Room options

View all photos for Romantic Room, 1 King Bed, Terrace, Garden View

A thatched-roof structure with a bed and a window, surrounded by dense tropical foliage.

Romantic Room, 1 King Bed, Terrace, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Private Pool, Garden View

A thatched-roof structure with a pool and a bed, surrounded by tropical vegetation.

Romantic Room, 1 King Bed, Private Pool, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Double Room, 1 King Bed, Private Pool, Pool View

A modern outdoor pool area with wooden decking, lounge chairs, and a thatched-roof structure.

Romantic Double Room, 1 King Bed, Private Pool, Pool View

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Boulevard Aaron Merino Fernandez Reg 16 Mz 70 Lt 3, Centro, San Román, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 3 min walk - 0.3 km
  • Laguna Bacalar Ecological Park - 8 min drive - 6.8 km
  • Fort of San Felipe - 9 min drive - 7.5 km
  • Cenote Azul - 12 min drive - 11.4 km
  • Cenote Cocalitos - 13 min drive - 11.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 44 min drive
  • Corozal (CZH) - 63 min drive

Restaurants

  • ‪asadero el establo - ‬4 min drive
  • ‪Marisqueria El Taco Loco - ‬4 min drive
  • ‪Pueblo Pirata - ‬3 min drive
  • ‪Las Miches De La 1 - ‬6 min drive
  • ‪6 hermanos - ‬7 min drive

About this property

Naya Bacalar Hotel - Adults Only

  • At Naya Bacalar Hotel - Adults Only, you'll be within a 10-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. Guests can indulge in deep-tissue massages or mani/pedis, and Mediterranean cuisine is served at Nayade, which is open for breakfast, lunch, and dinner. Also, Fort of San Felipe and Cenote Negro are within a short drive.

At a glance

Hotel size

    • 8 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children (18 years old and younger) not allowed

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free uncovered onsite self parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:30 AM–11:00 AM
  • Restaurant
  • Private dining
  • Room service (limited hours)

What to do

  • Kayaking
  • Sailboat
  • Boat tours
  • Boat
  • Ziplining
  • Winery release events
  • Ecotours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • An outdoor pool
  • Spa services
  • Outdoor entertainment area
  • Walkway to water

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

Sleep well

  • Memory foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and manicures and pedicures.

Dining

Nayade - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche

Frequently asked questions

Is there a pool at Naya Bacalar Hotel - Adults Only?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Naya Bacalar Hotel - Adults Only?

Sorry, pets aren't allowed.

Is parking offered on site at Naya Bacalar Hotel - Adults Only?

Yes, there's free self parking.

What are the check-in and check-out times at Naya Bacalar Hotel - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

What is there to do at Naya Bacalar Hotel - Adults Only and nearby?

Have fun with onsite activities like kayaking, ziplining, and sail boating. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.

Are there restaurants at or near Naya Bacalar Hotel - Adults Only?

Yes, Nayade offers Mediterranean cuisine and ocean views.

What's the area around Naya Bacalar Hotel - Adults Only like?

Naya Bacalar Hotel - Adults Only is located a short 1-minute walk from Lake Bacalar.

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Reviews

Naya Bacalar Hotel - Adults Only Reviews

9.6

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent with a variety of healthy and delicious options. (7 reviews)
  • The restaurant offered delicious and beautifully presented meals, including vegan options, and provided a tranquil dining experience. (4 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Breakfast at the naya restaurant was amazing and facilities were beautiful
Verified review

10/10 Exceptional

Delicious breakfast with fruit, yogurt and granola with a choice of egg. The coffee was excellent. The view on the lagoon and the infrastructure was breathtaking. The room was clean and the design fit perfectly with the general vibe. I recommend staying at least two nights to truly enjoy the space in its entirety, something I regret not doing. If I come back to Bacalar, I will definitely stay here again.
Verified review

10/10 Exceptional

From the moment you walked in to the open air lobby/reception area. You just feel a sense of calm. The staff is super friendly and welcoming. And you meet a bunch of fur balls that are there to help you enjoy your stay. The rooms are well maintained and give you a place to completely unwind. Not having a TV in the room makes it so that you truly disconnect from everything. Staff is also very helpful in booking activities such as a sailboat ride around the lagoon and other tours that are available. If you’re looking for a place to come in and just completely relax, this place in 100%.
Verified review

8/10 Very good

Our stay at Naya was truly wonderful. The hotel’s location is exceptional and adds a unique sense of charm and tranquility to the overall experience. Our room was beautifully designed, and we especially enjoyed the direct lagoon access. The staff was attentive, welcoming, and consistently helpful throughout our stay. There are a few areas where the property could improve. While we understand the hotel is surrounded by nature and located within the jungle environment, the pools, decks, and common areas could be maintained with a bit more attention to cleanliness and upkeep. The bar experience could also be enhanced with a wider variety of drink options and more knowledgeable bartending service. Overall, we had an amazing stay at Naya. The lagoon views, beautiful room aesthetic, and peaceful atmosphere made it a memorable experience in Bacalar.
Verified review

10/10 Exceptional

One of the coolest places we’ve ever stayed. Amazing jungle setting, super cool rooms with amazing decor, romantic lighting, thatch walls, outdoor shower, awesome plunge pool at the front door. We loved the cats everywhere, the open air reception lounge, awesome, friendly staff and beautiful lagoon. This place was like a super cool, semi fancy Gilligans island. If you like boring, beige, generic hotel chains, don’t come here.
Verified review

10/10 Exceptional

Our stay at Naya Bacalar Adults Only was everything we hoped for and more. Located in the jungle area of Bacalar, this property offers a peaceful and intimate experience with beautiful boho vibes throughout. The bungalow-style rooms are charming and blend perfectly with the natural surroundings. We stayed in a bungalow with a private pool, which was very convenient and a wonderful way to relax after a day of exploring. The pool is not heated, but honestly, it wasn’t needed as the sun warmed the water throughout the day. The bungalows also include air conditioning and a ceiling fan, and we loved the outdoor shower, which made the jungle experience feel even more special. Our stay included breakfast each morning, which was incredibly convenient. We were able to start our day exploring without having to worry about finding breakfast elsewhere. For lunch and dinner, we enjoyed both the hotel’s lagoon-view restaurant and the many dining options in El Centro. There is something for every budget, from affordable local restaurants to elegant dining experiences. One thing that truly stood out was the exceptional staff. Everyone we encountered—from the housekeeping and maintenance teams to the concierge, restaurant staff, and even their preferred taxi drivers—was friendly, welcoming, and genuinely invested in making our stay memorable. Our safety and comfort were always a priority. That being said, Bacalar itself felt very safe, and at no point did we feel uncomfortable.
Verified review

10/10 Exceptional

Beautiful design amid lush jungle plants, Naya is a bit out-of-the-way, about 3 miles north of the Bacarlar 'centro' but for couples looking for a romantic getaway with a total sense of privacy amidst the flora and fauna, this is a great choice. Had some of the best sex of my life in that huge bed under the palapas, bathed in a soft orange glow. Each A frame is surrounded by its own walls of stone and bamboo, giving you a sense of isolation from the world. All you hear are jungle cries of birds, insects and the occasional dog. The grounds spread out among acres, with the pool and restaurant/dock at different ends of the property. The owners cater to the yoga/holistic market, or to grown-up backpackers who now want a little luxury with their back to nature environment. My only complaint is that the many steps going down to the lagoon are challenging for us old farts with bad knees. I do recommend they put coffee makers in each room so one doesn't have to navigate the many steps for one's daily addiction. Everyone was charming and helpful. The furnishings and accoutrements unique and top quality. They provide Off to cope with the mosquitos, which can be plentiful in wet season. Maybe they should up their room rates a bit and just make all breakfast, whatever you choose, completely free.....it seems a little nickle-and-dime for a resort so otherwise boutique and niche....but it's their business decision. All-in-all a great place for lovers to stay in touch.
Verified review

10/10 Exceptional

We just spent 7 absolutely lovely nights at Naya Bacalar and it exceeded every expectation we had. This place is pure magic!!! Absolutely gorgeous from the moment you arrive. The entire property feels like it’s been seamlessly carved into the jungle, creating an atmosphere that is incredibly private and peaceful. Our room was a true highlight; it looked like something straight out of a luxury design magazine. Beautifully designed, comfortable, and perfectly nestled among the trees with an amazing sense of seclusion. The staff were all exceptional, warm, attentive, and genuinely dedicated to making our stay special. They went above and beyond at every turn. We loved the restaurant food. Every meal was delicious and beautifully presented. One of our favorite spots was the dock overlooking the stunning lagoon. It’s the perfect place to unwind, watch the colors change on the water, and soak in the tranquility. Everything about Naya Bacalar feels thoughtful and high-quality. If you’re looking for a serene, luxurious escape surrounded by nature, this is the place. We can’t recommend it highly enough and would return in a heartbeat!
Verified review

10/10 Exceptional

Beautiful, peaceful, comfortable!!! One of my favorite hotels ever!!
Verified review

10/10 Exceptional

Beautiful property! great views of the lagoon! Wonderful place to pick
Verified review

10/10 Exceptional

Beautiful, quiet, romantic. Amazing breakfast. I can't say enough good things about this amazing property!!!
Verified review

10/10 Exceptional

Amazing views of the lake Beautiful lake room
Verified review

10/10 Exceptional

Room was excellent and was very friendly
Verified review

10/10 Exceptional

Wonderful jungle property. Enjoyed it !
Verified review

8/10 Very good

Property is a bit remote .
Verified review

8/10 Very good

The pool was not really useable bc it was not heated but the deck around the lake was spectacular
Verified review

10/10 Exceptional

What an incredible tranquil stay. Staff is incredible, morning breakfast is healthy and so clean. There’s a bocce court and the restaurant has a simple menu that’s vegan friendly but also serves incredible rib eye! Hotel is set in the jungle with a short stroll to the lagoon for a sunrise kayak ride. Highly recommend for a tranquil stay. This is just outside the centro which was fine for us since we had a car. We will definitely be back.
Verified review

10/10 Exceptional

Un lugar perfecto para descansar El sonido de las aves, al despertar, un excelente terapia, Sin duda, alguna muy recomendable Desayuno muy bien El café, riquísimo
Verified review

10/10 Exceptional

Endroit incroyable je recommande !!
Verified review

10/10 Exceptional

Es un gran lugar y una gran experiencia, nos atendieron como nunca, el desayuno excelente todos los días!! Un reconocimiento especial al Chef Alejndro y a todo su equipo por su amabilidad!! Regresaremos sin duda.
Verified review

10/10 Exceptional

Servicio atento, gran experiencia en la naturaleza
Verified review

10/10 Exceptional

Todo está perfecto, solo le pondría uniforme al personal. Pero las habitaciones están de revista
Verified review

10/10 Exceptional

Una experiencia muy buena dentro del hotel excelente comida en todo momento excelente vista y una paz inigualable. Atención principalmente del área de restaurante simplemente excepcional. Sin duda regreso antes d lo pensado 😎
Verified review

8/10 Very good

Muy bonito el lugar , lo único esq tienen de mascota a dos perros y no limpian cuando los perros hacen sus nececsidades, así q tiene uno q andar cuidando donde pisa. Una mañana estaba lloviznando , súper ligero al grado q solo se escuchaba la lluvia pero sin mojarte mucho y no nos quisieron llevar café a ala habitación ni papel sanitario q nos hace falta que por el clima
Verified review

10/10 Exceptional

Superbe chambre dans la jungle, atypique,très grande et très comfortable. Douche extérieure extra , très belle deco, une très belle surprise. Petit déjeuner a base de fruits, céréales et autres bonnes choses! Personnel très sympa.