Hotel Alpenroyal

Property class: 3
Mountain hotel with spa, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Hotel Alpenroyal offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the hot tub makes for a relaxing end to the day. An indoor pool, a sauna, and a steam room are other highlights. Fellow travelers say great things about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Hot tub
  • Bar/lounge
  • Terrace
  • Lobby fireplace
  • Front-desk safe

Feel at home (6)

  • Terrace
  • Daily housekeeping
  • Bathtub or shower
  • Cable TV service
  • Indoor swimming pools
  • Hair dryer

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Doppelzimmer mit Balkon oder geteilte Erdgeschoss Terrasse

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

10.0 out of 10
Exceptional
(12 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Triple room with balcony or split first floor terrace

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Familienzimmer (2 Erwachsene und 2 Kinder) mit Balkon oder geteilte Erdgeschoss Terrasse

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Single Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Deluxe Doppelzimmer mit Balkon oder Terrasse im Erdgeschoss

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Riedweg 96, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Zermatt - Furi - 6 min walk - 0.6 km
  • Matterhorn Museum - 6 min walk - 0.6 km

Getting around

  • Sion (SIR) - 77 min drive
  • Zurich Airport (ZRH) - 105.9 miles/170.5 km
  • Zermatt Gornergratbahn Station - 10 min walk
  • Zermatt (QZB-Zermatt Train Station) - 11 min walk
  • Zermatt Station - 11 min walk

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Old Zermatt - ‬7 min walk
  • ‪Harry's Ski Bar - ‬6 min walk
  • ‪Schweizerhof Kitchen - ‬11 min walk
  • ‪Restaurant Derby - ‬10 min walk

About this property

Hotel Alpenroyal

  • Hotel Alpenroyal offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the hot tub makes for a relaxing end to the day. An indoor pool, a sauna, and a steam room are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 31 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Bar/lounge

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Traditional architecture

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Alpenroyal Zermatt
Hotel Alpenroyal
Hotel Alpenroyal Zermatt
Alpenroyal Hotel Zermatt
Alpenroyal
Hotel Alpenroyal Hotel
Hotel Alpenroyal Zermatt
Hotel Alpenroyal Hotel Zermatt

Frequently asked questions

Does Hotel Alpenroyal offer free cancellation for a full refund?

Yes, Hotel Alpenroyal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Alpenroyal?

Yes, there's an indoor pool.

Are pets allowed at Hotel Alpenroyal?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Alpenroyal?

Sorry, there's no onsite parking at Hotel Alpenroyal.

What are the check-in and check-out times at Hotel Alpenroyal?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Check-out time is 11 AM.

What is there to do at Hotel Alpenroyal and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Alpenroyal also has an indoor pool and a sauna, as well as a steam room.

What's the area around Hotel Alpenroyal like?

Hotel Alpenroyal is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 6 minutes' walk from Zermatt–Sunnegga Funicular.

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Reviews

Hotel Alpenroyal Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool and spa area was delightful, with a nice pool and jacuzzi, perfect for relaxation and recreation. (9 reviews)
  • The spa facilities, including sauna, swimming pool, and hot tub, were wonderful and relaxing. (9 reviews)
  • The hot tub and sauna were wonderful and provided a perfect spot to relax after a day of activities. (8 reviews)
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Popular mentions

View
Service staff
Breakfast
Towns
Room
Location
Balcony
Elevator
Spa
Public sauna

Reviews

Verified review

10/10 Exceptional

Hotel and room were wonderful! If you do not reach the tourist office or the telephone doesn’t connect and you walk from the train station, it is uphill and a great workout. Once you have access to the tunnel and elevator, life is wonderful. You are close to the old part of town, shops, Coops. And other services. Breakfast was great with good selection.
Verified review

10/10 Exceptional

Very friendly staff. Wonderful breakfast, great sauna/pool/hottub. Beautiful views from the rooms.
Verified review

10/10 Exceptional

All was good clean, no Ac but it was ok, very helpful personal
Verified review

10/10 Exceptional

Had a lovely stay. .staff and breakfast was great Very pretty hotel
Verified review

8/10 Very good

The staff were very helpful, especially with a taxis to and from the railway station to the hotel. The hotel’s bar and restaurant were very nicely decorated with a beautiful ceiling. The breakfast buffet was good with coffee, tea and a choice of juice. There were plenty of choices, we particularly liked the fresh fruit, a lovely lemon cake, different types of bread and yogurt . The room was a bit outdated (especially the bathroom) but ok for the time we were there. The view on the balcony of the Matterhorn will be much better once the neighbouring building work is finished. In Zermatt there were quite a few cranes with building work going on, a helicopter was hovering overhead around Zermatt which was very loud. The evening was much quieter. We liked the use of the neighbouring hotel’s lift and tunnel down to the street.
Verified review

10/10 Exceptional

Staff is very friendly and welcoming! I had an unforgettable time!
Verified review

10/10 Exceptional

I enjoyed my stay overall and was conveniently located in the town.
Verified review

10/10 Exceptional

Friendly staff. Excellent breakfast.
Verified review

10/10 Exceptional

Wonderful stay with friendly staff. Thank you!
Verified review

10/10 Exceptional

Staff was terrific, very nice breakfast, indoor pool, fantastic view of the Matterhorn!
Verified review

10/10 Exceptional

Friendly staff and service, great view and terrific amenities. I highly recommend this hotel!
Verified review

10/10 Exceptional

Nice hotel. Absolutely loved the view from our room! Would definitely stay there again.
Verified review

10/10 Exceptional

We had a great time at the Alpenroyal. The property was clean and beautiful, the spa was amazing. The staff were friendly and helpful and breakfast was delicious. Location was perfect - the elevator was a surprise and helped getting around and our view was perfect!
Verified review

10/10 Exceptional

Fantastic!

Brilliant location in Zermatt, great swimming pool for rainy days, great view of the Matterhorn. Staff were friendly and helpful.
Verified review

10/10 Exceptional

The hotel is amazing and has the best view of Zermatt mountain. I really enjoy my stay there with the family and the indoor pool is also very nice. Regarding breakfast, it was a bit too light for us, especially for kids, but otherwise great.
Verified review

10/10 Exceptional

Great hotel

Excellent choice for our stay in Zermatt. Very friendly & helpful staff. Excellent breakfast every morning. Our room had a beautiful view of the Matterhorn. Highly recommend.
Verified review

10/10 Exceptional

Albeit this is a 3 star property facilities were good and staff was brilliant.
Verified review

10/10 Exceptional

Really enjoyed this hotel as a landing point after our ski/exploration days. Comfortable and walkable. Highly recommend!
Verified review

10/10 Exceptional

Amazing place to stay

Friendly staff, wonderful, comfortable place. Has a secret easier way to get to the station through a private lift. The view of Matterhorn was unbeatable from our room.
Verified review

10/10 Exceptional

Very nice staff best view
Verified review

10/10 Exceptional

Had the most amazing stay, Breakfast was wonderful, the location was idea for skiing, just a short walk to Gondola, and short walk to town. The view from our balcony was magical and wonderful, did not want to leave. Pool and spa area was delightful. Definitely recommend.
Verified review

10/10 Exceptional

The lady and staff were super friendly. Enjoy my stay. Recommend
Verified review

10/10 Exceptional

The room and bathroom were clean and spacious. We had an excellent view of the Matterhorn from our balcony. The hotel was lovely and quaint. Well worth it.
Verified review

8/10 Very good

Great location for the view of Matterhorn. Uphill walk with luggage is a little challenging. Breakfast is very good.
Verified review

8/10 Very good

Staff was wonderful! The rooms are a little small.