Hotel Museo Cusco

Property class: 3
Central hotel connected to a shopping center, within easy reach of Plaza de Armas

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Hotel Museo Cusco is just 2.6 mi (4.2 km) from the airport and offers a shuttle (available on request). Guests can keep active with onsite mountain biking, and free perks include WiFi and continental breakfast daily between 6:30 AM and 9:00 AM. A terrace and bike repair services are other highlights.

Reviews

5.8 out of 10

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
$30
The current price is $30 total
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 3 of 3 rooms

Honeymoon Studio Suite, 1 Bedroom, Hot Tub

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Studio Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
420 Av. Manco Capac, Cusco, Cuzco, 08002

What's nearby

  • Coricancha - 10 min walk - 0.9 km
  • Plaza de Armas - 15 min walk - 1.3 km
  • Cusco Cathedral - 17 min walk - 1.4 km
  • San Blas Church - 17 min walk - 1.4 km
  • San Pedro Market - 5 min drive - 1.9 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 12 min drive
  • Cusco Wanchaq Station - 4 min walk
  • San Pedro Station - 21 min walk
  • Poroy Station - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Emiliana Restaurant - ‬4 min walk
  • ‪Mama Jama - ‬6 min walk
  • ‪La Quinta - ‬5 min walk
  • ‪La Bondiet - ‬7 min walk
  • ‪Sincretismo Cocktail Bar Y Café - ‬6 min walk

About this property

Hotel Museo Cusco

  • Hotel Museo Cusco is just 2.6 mi (4.2 km) from the airport and offers a shuttle (available on request). Guests can keep active with onsite mountain biking, and free perks include WiFi and continental breakfast daily between 6:30 AM and 9:00 AM. A terrace and bike repair services are other highlights.

At a glance

CHECK-IN
11:00am
CHECK-OUT
10:00am

Hotel size

    • 40 rooms

Arriving/Leaving

    • Check-in start time: 11:00 AM; Check-in end time: 10:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle from 10:00 AM to 11:00 PM*

Other information

    • Smoke-free property

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Reviews

Hotel Museo Cusco Reviews

5.8

5.4

Cleanliness

7.0

Amenities

6.2

Staff & service

5.4

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Overall the room was spacious, clean, and comfortable. I had a front room to the street and my only complaint is the street noise at night can be bothersome. Location is great, close to the historic neighborhood. I had early tours so I couldn't get breakfast during my stay. I recommend this hotel for short stays were you'll likely be sightseeing most of the day and need a comfortable place to stay.
Verified review

10/10 Exceptional

interesting property!, it actually has a museum mood... with historical artifacts and a gallery
Verified review

8/10 Very good

Overall, ok , what a pity that receptionist didn’t speak English at all
Verified review

2/10 Poor

This worst property I’ve ever seen
Verified review

2/10 Poor

hotel, not worth a night

We stay one night only thanks God, in our way to machu pichu, got the worst duty dusty room, we had to put a towel on the bed to sleep, it was so dusty I did not use the sheets. no breakfast, no one in the area to ask for food. the picture you see, is nothing to what really is. I do not recommend this place, it is cheap and you get,...what you pay.
Verified review

2/10 Poor

Looks nothing like the pictures.

This place looks nothing like the way it does in the pictures. I got the suite, walked in, used the bathroom (15 hour bus ride) and then walked right out and asked for a refund. The reason why is because it looked dirty, had holes in the wall and there was 0 privacy. The sheets weren’t clean either, there was hair all over the sheets and foot prints on the floor. There was even an opening in the closet from the hallway, where people could easily grab your luggage. You could hear people in the lobby too. I didn’t feel safe here. So after being in that place for less than an hour, I left. I found Apart hotel Inkasabios (best hotel in Cusco) and they saved my life. I will say that the hosts were kind enough to give me a refund and they were professional. I did get a call from hotels.com saying that they charged me for that night because I used the bathroom. Oh well. How weird but I guess it’s fine. I’m just saving you guys from getting scammed. Don’t book here. At least don’t book the suite.
Window from room to hallway. I guess this is fine?
This is what concerned me
Dirty.
Verified review

10/10 Exceptional

todo bien en mi estadia
Verified review

4/10 Fair

Der var restauranter tæt på. Hotellet var generelt meget slidt, beskidt og grimt. Det var meget billigt, men eks. Var der ikke håndklæder gjort klar på værelset. Der var andres hår på armatur og gulv. Det mest dårlige var nok at billedet som hotels.com bruger slet ikke matcher det man ser, når man bor på hotellet. Morgenmadsbuffeten som I har billede af ser faktisk anderledes ud (jeg har vedhæftet billede)
Verified review

6/10 Good

Tienen un mal sistema administrativo. No nos tenían anotados con la reserva, nos dieron una habitación en teoría mejor que la que pagamos pero no servía el agua caliente, la tina tampoco, no hacían respetar horarios de silencio
Verified review

10/10 Exceptional

El hotel tiene un excelente relación precio calidad. Las instalaciones son lindas, cómodas, limpias, el desayuno es sencillo y cumple. El único punto en contra fue que nos tocó una habitación que da a la calle que es muy ruidosa. Es muy cerca de la estación Wanchaca, pero más lejos del centro Histórico.
Verified review

6/10 Good

Hotel fantasma

Parecia um hotel fantasma, vários quartos, mas não tinha ninguém no hotel, os funcionários tbm não apareciam. Tem uma obra na frente que tbm tá prejudicando o hotel. O bom que pra fazer o check out, eu deixei a chave na recepção e fui embora, já que ninguém aparece
Verified review

8/10 Very good

El personal no es muy amable y hubo un problema con el pago ya que al parecer no les aparecia pero el cobro si se realizo, al final se resolvio
Verified review

2/10 Poor

Hotel horrible… no vayan, no gasten su dinero

No tenían estacionamiento, no tenían desayuno, todo pago era en soles y según su tipo de cambio, ellos te imponían la tarifa de cambio… una abstracción, horrible, un hotel totalmente desagradable. Nunca cambiaron las toallas, nunca hicieron limpieza de habitación y solo decían “no tenemos personal” una lástima… jamás volveré a usar Hoteles.com porque no garantiza absolutamente nada.
Verified review

2/10 Poor

Tragédia !!

Minha experiência foi a pior possível, uma tragédia este hotel, não sei como estar nesta plataforma do Hotéis.com. Tentei mudar, mais teria que efetuar o pagamento, fiquei apenas para dormi um pouco, nem café tinha nesta droga de hotel. Por favor, retirem da plataforma de vcs. A foto que eles usam no Site, e mentirosa.
Verified review

8/10 Very good

Tá legal a banheira legal , vale a pena.
Verified review

4/10 Fair

Wifi fungerte ikke, noe som gjorde at vi kansellerte før vi flyttet inn. Det var ikke engelsktalende person i hotellet. Hotellet forsøkte også å få en høyere pris enn det som var avtalt. Når vi forlot hotellet ble vi også fortalt, og følte selv, at hotellet hadde en dårlig/belastet beliggenhet med mye skitt i gatene
Verified review

8/10 Very good

Lugar enconta para uma viagem economica

Lugar simples, porem agradavel. Funcionários muito simpaticos e atenciosos e como o gerente disse quando fui fazer uma solicitacao: " Este é um hotel enconta que supre as necessidades de uma viagem economica, caso queira mais privilégíos, há inumeros outros hoteis pela cidade" - e pela sua resposta cabe este registro.
Verified review

6/10 Good

Hotel sucio

Muy sucio el lugar, nunca limpiaron y la cama la tendieron dos veces de los 6 días que me quedé, el agua caliente sólo salió un día. El personal muy amable pero entiende si no limpian porque hacen varias cosas a la vez.
Verified review

10/10 Exceptional

地理位置很棒,服務人員很親切
Verified review

2/10 Poor

飯店實際條件與照片相差甚大,房間沒有衛生紙也沒有浴巾,雖老闆人很和善也承諾會提供但是都找不到人,櫃台總是無人,要求退款也未退如承諾的天數,向 hotels.com 反應也不予回應。
Verified review

2/10 Poor

Las fotos no son lo que muestran. La ducha estaba malograda, salía mucha agua por el suelo. Se escucha bulla por todo el hotel. Sin contra que el desayuno es incluido y el desayuno nunca estaba listo, en una oportunidad tuve yo que ir a Freir los huevos en la cocina mientras la que trabaja a se iba a comprar el pan.
Verified review

4/10 Fair

Dette hotellet er for dårlig bildene lyver

Det startet med at resepsjon ble ranet for private og hotellets mobiltelefoner akkurat i det vi sjekket inn å personalet viste oss rommet, hun som jobbet i resepsjon var bare 17 år, hun gråt i to dager etter ranet av telefonen hennes som kostet 9000kr. Å sa at det var andre gang på to uker st resepsjon å hennes telefoner ble stjålet. Ingen på hotellet snakket engelsk, heldigvis hadde vi med ei i familien som snakker spansk (så ta med tolk) Rommene var nok ikke vasket siden koronaen brøt ut, noen forferdelig skitne ulltepper til brynet som var så skitne at jeg tro ikkje løshundene på gaten ville brukt dem. Var der i 4 dager å fikk kun 1 håndklær, dusjene i begge rommene var dørene i kabinettene ødelagt så vannet fløt utover hele badet som ikke hadde sluk. Ene dagen vi hadde vært på fjelltopp (5200moh) å var kjempeslitne etter utflukt/expedisjom på 15 timer var hotellet låst, vi ventet i 1 time ute i en svært trafikkert gate, telefon nummerert som stod på døren var jo stjålet då det hjalp ikke å ringe. Det var også ringeklokke på døren som vi ringte på 1001 ganger men uten at det hjalp siden klokken var rett innfor døren. Vi hadde privatnummeret til ei som jobbet på hotellet å ringte henne, som igjen ringte sjefen som egentlig hadde vakt selv. Men han tok ikke telefon. Hun ringte også kons til sjefen men hun var på shopping å fikk heller ikke tak i mannen. Paret som driver hotellet bor selv på hotellet, der som viser tak terrasse på bildene. Han sa han vasket klær
Verified review

10/10 Exceptional

Recomendado

Excelente servicio, amabilidad, muy recomendado, trato amable de parte de los dueños del hotel
Verified review

6/10 Good

Verified review

6/10 Good