Located near a train station, Promotel Carros is a great choice for a stay in Carros. Guests can take a dip in the outdoor pool or grab a bite to eat at Chez Pierre, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a sauna are other highlights.
Located near a train station, Promotel Carros is a great choice for a stay in Carros. Guests can take a dip in the outdoor pool or grab a bite to eat at Chez Pierre, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a sauna are other highlights.
At a glance
Hotel size
84 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Working away
4 meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1987
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
An outdoor pool
Sauna
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
23-inch TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Chez Pierre - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.
Bar - Onsite bar. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.28 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property class
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Carros Promotel
Promotel
Promotel Carros
Promotel Hotel
Promotel Hotel Carros
Promotel Carros Hotel
Promotel Carros Hotel
Promotel Carros Carros
Promotel Carros Hotel Carros
Frequently asked questions
Does Promotel Carros offer free cancellation for a full refund?
Yes, Promotel Carros does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Promotel Carros?
Yes, there's an outdoor pool.
Are pets allowed at Promotel Carros?
Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Promotel Carros?
Yes, there's free self parking.
What are the check-in and check-out times at Promotel Carros?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Promotel Carros?
No, this hotel doesn't have a casino, but Casino Ruhl (17-min drive) and Beaulieu-sur-Mer Casino (26-min drive) are both nearby.
What is there to do at Promotel Carros and nearby?
Promotel Carros has an outdoor pool and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Promotel Carros?
Yes, Chez Pierre offers garden views.
What's the area around Promotel Carros like?
Promotel Carros is just a short 9-minute walk from Colomars La Manda Station.
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Reviews
Promotel Carros Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
6.6
Location
8.6
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was plentiful, good, and had a good selection. (16 reviews)
The restaurant offered very good cuisine, pleasant atmosphere, and excellent service. (9 reviews)
The pool was pleasant, quite large, and had good water temperature with plenty of space for sunbathing. (9 reviews)
We would definitely come back to this property. We enjoyed our stay. Great restaurant, lounge and breakfast. Staff were always friendly and helpful.
Verified review
4/10 Fair
Aug 14, 2024
Pictures of property looked nothing like the room we were given. We were put in a very creepy, outdated attic room with 3 bedrooms and two bathrooms. The pool was the highlight of our stay. The dinner and breakfast were good as well and the staff was fairly nice. The location and exterior were very strange. I wouldn’t stay there again if you paid me to.
Verified review
8/10 Very good
Aug 22, 2026
The restaurant is not always open.
Verified review
8/10 Very good
Jul 30, 2022
Hotel was in a convenient location for us Room was spacious and clean; nice swimming pool and good breakfast
Verified review
10/10 Exceptional
Jan 2, 2026
Excellent
Verified review
10/10 Exceptional
Aug 23, 2025
Nicely placed
Great hostel, great service.
Verified review
10/10 Exceptional
May 14, 2023
Great hotel no complaints apart from the breakfast was very expensive
Verified review
10/10 Exceptional
Jun 24, 2025
Perfect, as usual 😉
Verified review
10/10 Exceptional
Aug 9, 2024
Great
Verified review
6/10 Good
Jun 28, 2024
Way out hotel.
Hotel was way out of city. Restaurants are rare so better buy the hotel breakfast. Rooms are crampy although I booked 2 double beds.
Verified review
8/10 Very good
Aug 5, 2025
Really nice welcome by evening staff. Clear information. Car charge on parking possible. Room / bathroom ok but could be cleaned better. Breakfast good. Swimming pool great. Goodbye staff indifferent, no questions about if the stay was good or not.
Verified review
8/10 Very good
Aug 1, 2023
Prima
Was prima voor 4 nachteb
Verified review
6/10 Good
Dec 13, 2024
Under renovation
The hotel was undergoing a renovation, so this is probably the reason why stairs and fitness area were not so well kept. All the rest was ok.
Verified review
4/10 Fair
Sep 18, 2023
Black mold
Friendly staff. Dirty must smelling room. Black mold in shower. They could throw some thick bleach down if they cared enough to. Also nothing to see at breakfast.
Verified review
2/10 Poor
Jul 31, 2025
This 3-star hotel feels more like a no-star hotel. Basic essentials such as a fridge or a luggage rack in the room were missing. The bathroom smelled like sewage, and the carpet in the room was extremely dirty. I had reserved the room for two nights, but due to numerous problems, we were only able to stay one night. When we checked out early, the staff didn’t even ask why we were leaving or if there was a problem.
They are currently building a second swimming pool, which seems unnecessary. The hotel management should focus on addressing basic needs and improving the existing facilities before investing in additional amenities like another pool.
We will never come back to this hotel, and I do not recommend it to anyone.
Verified review
4/10 Fair
Sep 14, 2026
Chambre propre , personnel pas serviable je demande une facture au nom de l'entreprise la reponse trop tard j'ai enregistré je peux plus elle sera à votre nom
Verified review
8/10 Very good
Sep 9, 2026
Personnel très sympathique et à l'écoute
Verified review
10/10 Exceptional
Aug 31, 2026
Hotel funcional y práctico
Verified review
10/10 Exceptional
Aug 23, 2026
Hotel estupendo para viajar con bicicletas. Parking super cómodo.
Verified review
10/10 Exceptional
Jul 31, 2026
Très bel hôtel , personnel adorable
Verified review
6/10 Good
Jul 25, 2026
Réveil à 8h10 pour cause de travaux sur la route donnant sur la chambre. Aucun constat de la nuisance sonore qui pourtant aurait pu réveiller l’entièreté de l’hôtel !
Nous avons pourtant signaler le problème à 2 reprises ( plusieurs personnes ont également relevé le bruit des marteaux piqueurs contre la façade.)
Aucun geste commerciale de la part de l’hôtel.
Dommage que je ne puisse pas joindre les vidéos.
Merci à Annick pour sa bonne humeur tout de même !
Cordialement
Verified review
8/10 Very good
Jul 23, 2026
Accueil sympathique et petit déjeuner complet
Verified review
10/10 Exceptional
Jul 21, 2026
Très bon accueil. La piscine est à 29 donc au top après 5 h de route .