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Hotel Pension Lumes - Self Check-In

4.0 star property
Central hotel connected to a shopping center, within walking distance of St. Stephen's Cathedral

Choose dates to view prices

In the heart of Vienna, Hotel Pension Lumes - Self Check-In offers an upscale retreat. Step out onto the terrace and take in city views, or stay connected with in-room WiFi and get help from multilingual staff whenever you need it.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities

Main amenities (10)

  • Daily housekeeping
  • Terrace
  • Air conditioning
  • Car rentals on site
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Single Room

Basic Single Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Basic Single Room

  • City view
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Basic Double Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Family Room

  • City view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Basic Triple Room

Basic Triple Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Map
Weihburggasse 18-20, Vienna, Vienna, 1010

What's nearby

  • Stephansplatz - 3 min walk - 0.3 km
  • St. Stephen's Cathedral - 3 min walk - 0.3 km
  • Hofburg Imperial Palace - 6 min walk - 0.6 km
  • Spanish Riding School - 8 min walk - 0.7 km
  • Vienna State Opera - 8 min walk - 0.7 km

Getting around

  • Vienna International Airport (VIE) - 27 min drive
  • Vienna Mitte Station - 12 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 28 min walk
  • Vienna Praterstern Station - 29 min walk
  • Weihburggasse Tram Stop - 4 min walk
  • Stubentor U-Bahn - 6 min walk
  • Stephansplatz U-Bahn - 6 min walk

Restaurants

  • ‪Pürstner - ‬4 min walk
  • ‪Zum weißen Rauchfangkehrer - ‬2 min walk
  • ‪Café Frauenhuber - ‬3 min walk
  • ‪KLEINOD Die Bar - ‬3 min walk
  • ‪Ribs of Vienna - ‬1 min walk

About this property

Hotel Pension Lumes - Self Check-In

Hotel Pension Lumes - Self Check-In offers a fantastic location, putting you just a 5-minute walk from Stephansplatz and St. Stephen's Cathedral. Also, Vienna State Opera and Hofburg Imperial Palace are within just a 10-minute walk. The property is just a short walk to public transportation: Weihburggasse Tram Stop is 4 minutes and Stubentor U-Bahn is 6 minutes.

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests can access their accommodation through a private entrance
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, Diners Club, JCB International

Cashless transactions are available.

Also known as

Hotel Pension Lumes

Hotel Pension Lumes Vienna

Pension Lumes

Pension Lumes Vienna

Lumes Co Vienna

Hotel Pension Lumes

Lumes Self Check In Vienna

Hotel Pension Lumes Self Check In

Hotel Pension Lumes - Self Check-In Hotel

Hotel Pension Lumes - Self Check-In Vienna

Hotel Pension Lumes - Self Check-In Hotel Vienna

Frequently asked questions

Does Hotel Pension Lumes - Self Check-In offer free cancellation for a full refund?

Yes, Hotel Pension Lumes - Self Check-In does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Pension Lumes - Self Check-In?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Pension Lumes - Self Check-In?

Sorry, there's no onsite parking at Hotel Pension Lumes - Self Check-In.

What are the check-in and check-out times at Hotel Pension Lumes - Self Check-In?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

Is there an onsite casino at Hotel Pension Lumes - Self Check-In?

No, this hotel doesn't have a casino, but Casino Wien (6-min walk) is nearby.

What's the area around Hotel Pension Lumes - Self Check-In like?

Hotel Pension Lumes - Self Check-In is in Innere Stadt, a short 4-minute walk from Weihburggasse Tram Stop and 10 minutes' walk from Vienna State Opera.

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Reviews

Reviews

7.6

Good

8.2

Cleanliness

9.4

Location

8.0

Staff & service

7.2

Property conditions & facilities

Popular mentions

Location
Room
Service staff
Walking
Building
Cities

Reviews

Verified

10/10 Exceptional

Very happy with our stay, it was very clean, cozy, they changed the linen every day, everything was perfect. Thank you!
Fatima, 2-night trip
Verified

8/10 Very good

The place had everything that was needed and more! Good price for unbeatable location and big room. Funny check in process, but if you manage that part, the rest is easy:)
Nataliya, 1-night trip
Verified

6/10 Good

Check-in process kinda confusing … luckily the cleaning lady was there to direct. Room was very clean … old and creaky, but clean and safe. Would not rate this a 4-star hotel (maybe a 2). Area was awesome- close to trains.
Marjorie, 2-night trip
Verified

4/10 Fair

Portable AC (?!)

My only positive comment: Good location. The room had a portable AC (!!) located in the room internal balcony ( facing other apartments windows) We had to sleep with the balcony door open to get some AC. Kind of a Flinstones situation. We won’t book this place again
Jaime, 2-night trip
Verified

8/10 Very good

I did not recieve a code to enter the floor. And it was not clear how to enter the main door at the ground level. Room was simple, but clean. Bed slept good and the fridge worked.
1-night trip
Verified

8/10 Very good

Nice place to stay if you get the entrance key cod

This is a good place to stay. Location is great to the center and many landmark and restaurants. Hotel is clean, quiet and comfortable. The only problem i had (and major) was nobody sent me the security number to enter the hotel. I made reservation thru Hotels.com. dont know hotels.com should send or the Pension Lumens should send, but somebody ahould have sent me some info when the reservation was confirmed. I only got the confirmation email from Hotels.com (i made reservation the day before). So when i arrived at the entrance, i couldn't get in without this code. Dont know which room is mine, either. I had to call the emergency number with roaming a few times.. then finally made a contact.
Sung j, 1-night trip
Verified

6/10 Good

This is not a hotel but a “Pension”. These are rooms on a floor of a tired appartment/ office building. There is no reception and getting in at first is rather odd. The front door is locked after 6 PM so good luck getting in touch with someone. When I received instructions they were in German and I requested them in English but never received any. Good that when I arrived I had a friend who helped me. The room was clean, quiet and very central. When I selected 4 Star on Expedia I expected something better.
Carol, 4-night trip
Verified

10/10 Exceptional

The location was perfect and was quite reasonable. The room was clean with a small refrigerator and there was a small dining area and access to a stove if needed. The only issue we had was getting into our room. It is a self-check hotel so we were given a code to get our room key. We were told to enter the code and a box would open with our key. The problem was that we had to enter the code to get into the door to where the rooms were and there was a lock box on the wall that was NOT the box that would open. There was another box inside where we needed to enter the code a second time to get the key. Just a minor thing but since there was no desk we were on our own to figure it out and luckily someone else came along that called the help number to get the actual directions. Other than that it was wonderful and we would definitely return!
Lori, 2-night trip
Verified

10/10 Exceptional

I enjoyed staying at the property. Check in was smooth even it was self check in. Thank you..
Apexa, 1-night trip
Verified

10/10 Exceptional

Very good value, very well located and comfortable
Barbara, 3-night trip
Verified

10/10 Exceptional

Super convenient and comfortable.
Ksenija, 1-night trip
Verified

8/10 Very good

Good location in Vienna, but infrastructure is very old. Be sure to contact with the hotel if you want to check in late, the for for building should be open by vendor.
YU, 3-night trip
Verified

6/10 Good

Wifi did not work, and nobody responded to help fix it when i messaged. Otherwise good stay.
Megs, 3-night trip
Verified

2/10 Poor

Terrible

I have got there. The self chekin didn’t work, they did not send me the PIN code to get the key. Also they didn’t answers the phone. After 1 hour wait I went to another hotel
shlomo, 1-night trip
Verified

4/10 Fair

Bad access instructions

Entry into the property is very difficult, actually it was scary in night. No Uber or cab drivers could arrive in front of the building. We had to drag our suitcases to next street. They sent the code to access the premises very late, so caused us a lot of waste of time from our Salzburg trip.
Ashok, 1-night trip
Verified

2/10 Poor

Bed was broken. Self check in is not at all a good idea for guests traveling internationally. Our flight reached 8am and we got to hotel at 10. We could leave luggage but no one to request a early check in. The hotel had emailed us the code to the room which worked when we got there even though check-in time was 3 PM. We opened a room to find so much trash and stuff left behind by the previous guests. I believe they use the same code for all the guests, which is very unsafe. The place had a small kitchen. It was full of dirty dishes everywhere there is no AC. When we complained, they just gave a fan. Our room was on the second floor and the elevator barely fits two people. We had to do multiple trips to take all the bags upstairs.I would never recommend this place to anyone.
shalini, 1-night trip
Verified

4/10 Fair

La posizione dell'hotel è ottima, però le camere sono vecchissime e trasandate, muri sporchi, mobilio vecchissimo e incompleto, dotazione scarsa, mancavano gli asciugamani e doccia sciuma. Sconsigliato per la qualità, max 1stella e mezza
Flavio, 3-night trip
Verified

8/10 Very good

Alles toll, nur winrichtung etwas alt und abgenützt aber ok
Birgit, 1-night trip
Verified

10/10 Exceptional

Super Hôtel, manque un peu d’équipements dans la chambre. Personnel très sympathique. Je recommande
Hakima, 4-night trip
Verified

2/10 Poor

Issues with dirty beds continue

I wanted to share some feedback from our recent one-night stay at your hotel in Vienna. My girlfriend and I were really looking forward to our stop in the city, but unfortunately, we encountered an issue that impacted our experience. Upon checking into our room, we noticed that the bed had hairs on it, which left us questioning the cleanliness of the linens. This made it difficult for us to relax and get the good night’s sleep we needed before continuing our journey. What made this particularly frustrating is that we’d already dealt with a similar issue at a hotel in Budapest earlier on this trip. It’s been disheartening to have these kinds of problems back-to-back, as it has taken away from what was meant to be an enjoyable vacation. I wanted to bring this to your attention because we expected better from your hotel. We hope you’ll consider addressing this, both for future guests and in making things right for us after this experience. Thank you for your time and understanding. I look forward to hearing from you. Best regards, Danny
Daniel, 1-night trip
Verified

8/10 Very good

Sehr zentral, Einrichtung war ok.
Teresa, 1-night trip
Verified

6/10 Good

Se encuentra a unos pasos de la Catedral.
Alberto, 2-night trip
Verified

8/10 Very good

Perfekt resa till Wien

Bra centralt hotell nära Stefansdomen. Det som saknades var beskrivning hur safe box fungerade. Vi kan rekomendera detta hotell skulle gärna bo där igen vi övernattade 3 nätter.
Tore, 3-night trip
Verified

8/10 Very good

Tolle zentrale lage,preis Leistung ok
Andrea, 1-night trip
Verified

8/10 Very good

Great location. The room was basic but had everything we needed- kettle, fridge, comfy beds.
Jill, 1-night trip