Downtown Cancun's vibrant energy is on full display at Caleta Hostel. Here, you can connect to free in-room WiFi and enjoy 15 outdoor pools, a lively bar scene, or relax with coffee/tea in the lobby.
Benito Juarez Municipal Building - 6 min walk - 0.6 km
Plaza 28 - 17 min walk - 1.5 km
Plaza Las Americas - 4 min drive - 2.2 km
Getting around
Cancun Intl. Airport (CUN) - 23 min drive
Tulum Intl. Airport (TQO) - 148 min drive
Restaurants
Subway - 4 min walk
McDonald's - 2 min walk
Taqueria Coapeñitos - 3 min walk
Subway - 5 min walk
Yamamoto - 6 min walk
About this property
Caleta Hostel
Caleta Hostel puts you just a 5-minute drive from Plaza Las Americas and Ultramar Ferry Puerto Juárez. After taking a dip in one of the 15 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Puerto Cancun Marina Town Center and Cancun Mall are within a short drive.
At a glance
DONE
Hotel size
14 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Free uncovered onsite self parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
What to do
Snorkeling nearby
Services
Front desk (limited hours)
Facilities
15 outdoor pools
Room amenities
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: MXN 800 per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 AM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Does Caleta Hostel offer free cancellation for a full refund?
Yes, Caleta Hostel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Caleta Hostel?
Yes, there are 15 outdoor pools. Guests have pool access from 7:00 AM to 10:00 AM.
Are pets allowed at Caleta Hostel?
Sorry, pets aren't allowed.
Is parking offered on site at Caleta Hostel?
Yes, there's free self parking.
What are the check-in and check-out times at Caleta Hostel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Caleta Hostel?
No, this hostel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are both nearby.
What is there to do at Caleta Hostel and nearby?
Have fun with nearby activities like fishing, snorkeling, and windsurfing. Caleta Hostel also has 15 outdoor pools.
Are there restaurants at or near Caleta Hostel?
Yes, there's an onsite restaurant.
What's the area around Caleta Hostel like?
Caleta Hostel is a short 7-minute walk from Las Palapas Park and 19 minutes' walk from Plaza 28.
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Reviews
Caleta Hostel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Amenities
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The pool was clean and a nice place to swim, with a beautiful rooftop location. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Jan 23, 2026
Location is great. Staff were great. Easy to meet fellow travellers to have a visit.
Jodi
Jodi, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2026
Such a wonderful hostel, possibly the nicest I've ever been. The common areas are just gorgeous and the pool is so nice. The dorm room is comfortable and private. Loved it.
Colleen
Colleen, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2025
very good location with grocery store, bus station and city center right outside of the hostel. clean and cute place!
simon
simon, 1-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Amazing staff beautiful people ;)
Hisham
Hisham, 1-night trip
Verified
8/10 Very good
Jul 4, 2025
its was very close to the ADO so going to the airport was a breeze.
Nithin
Nithin, 1-night trip
Verified
10/10 Exceptional
Mar 28, 2025
I loved this hostel! It's directly across from the ADO bus station and the collectivo stop, so very convenient. The grocery store is right next door and shopping is just down the street.
There were food trucks out front in the evenings and a restaurant just outside the front door.
I as a solo female traveler felt very safe there and also while walking around the local area.
The rooftop pool, workout area, kitchen and eating area were amazing! I could spend all day there. The room I stayed in (8 bed dorm) was clean and had it's own bathroom with shower. The only thing I wish the shower had were some hooks (for your towel and clothes) and a shelf to put your cleaning items on.
All in all my stay was wonderful and I'll definitely recommend and return :)
Victoria
Victoria, 2-night trip
Verified
8/10 Very good
Dec 24, 2025
Friendly staff, nice place and great location
Madeleine
Madeleine, 4-night trip
Verified
6/10 Good
Feb 25, 2026
No complaints, obviously it's a hostel with small sleeping quarters.
Samuel
Samuel, 1-night trip
Verified
10/10 Exceptional
Aug 14, 2025
New favorite place in Cancun
My new favorite spot to sleep in Cancun 👍👍 bed's room's washrooms are huge high ceiling large under bed locker's for storage bring a lock , all clean located across from the bus station where the bus from the airport stop's, no complain 😎 I'll be back !
Carlos
Carlos, 1-night trip
Verified
10/10 Exceptional
Aug 8, 2025
Surprisingly quiet for being in the middle of Cancun. The pool was clean and I enjoyed taking a little swim in the morning.
Christopher
Christopher, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Yes.
Alexander
Alexander, 14-night trip
Verified
8/10 Very good
Dec 5, 2025
*
Adriana
Adriana, 5-night trip
Verified
2/10 Poor
Jan 15, 2026
Avoid this property. After booking, they requested full credit card details outside of a secure payment system days before arrival. I refused due to fraud risk and asked to pay securely on arrival, which they declined. I was then denied a refund until the issue was escalated to Expedia. Also, look at other reviews mentioning issues with large deposits being taken. This is unacceptable payment practice and guests should be cautious. Don’t give them your credit card information!!!
Jordon
Jordon, 2-night trip
Verified
10/10 Exceptional
Jan 16, 2025
.
Charles
Charles, 4-night trip
Verified
2/10 Poor
Jan 19, 2025
Check was at 2 and I got my bed at 5. Garbage in kitchen was overflowing. Would not recommend.
Larry
Larry, 2-night trip
Verified
6/10 Good
May 6, 2026
La verdad es un lugar de mal aspecto
Beatriz A
Beatriz A, 1-night trip
Verified
8/10 Very good
Apr 13, 2026
El personal fue muy amable, las instalaciones son como en las fotos, su terraza está genial.
Laura Angelica
Laura Angelica, 2-night trip
Verified
4/10 Fair
Feb 7, 2026
O trevliga personal
mohamad
mohamad, 2-night trip
Verified
10/10 Exceptional
Jan 28, 2026
Fue una estancia muy agradable. Desde recepción, hay una chica cubana (no recuerdo su nombre), es un encanto, te hace sentir en casa desde que llegas. Las habitaciones amplias,. cómodas, en la terraza hay cocina con utensilios. Hay una alberca muy rica también.
Y la ubicación es genial, frente al ADO, frente a la ruta que lleva a la playa, junto a restaurantes y bares, y a un lado un Soriana.
Luis Manuel
Luis Manuel, 1-night trip
Verified
10/10 Exceptional
Nov 24, 2025
La limpieza de la habitación, el personal fue muy amable.
Reservamos uma suite. Ao chegarmos, tivemos que fazer um deposito de 800 pesos, ou entao queriam que deixassemos os passaportes em garantia. A diaria ja estava paga. O segurança ligou para a responsavel, que me questionou o porquê de eu nao querer deixar meu passaporte. A cama tinha fios de cabelo nos lençois e em uma fronha. Como chegamos do aeroporto tarde e ficariamos apenas uma noite, pois seguiriamos viagem, achei que nem valia a pena reclamar. Dormimos vestidos. Apenas não fiquem nesse hostel.
GUSTAVO
GUSTAVO, 1-night trip
Verified
4/10 Fair
Aug 23, 2025
Es demasiado ruidoso, de verdad, imposible dormir.
Valentina
Valentina, 1-night trip
Verified
10/10 Exceptional
Aug 9, 2025
Mi estancia fue corta pero definitivamente volveria! Las chicas de recepción muy amables, el policia de guardia me recibió tarde muy amablemente también, la cama super cómoda con conexión para cargar mi celular, todo en buenas condiciones. Sin duda lo recomiendo
CLAUDIA SARAHI
CLAUDIA SARAHI, 1-night trip
Verified
8/10 Very good
Apr 10, 2025
Hostal en el centro de Cancún y cercano a la terminal de autobuses