In the heart of Annecy, Hôtel du Palais de l'Isle offers a charming retreat with a bar and in-room WiFi. Explore the nearby Lake Annecy or simply unwind with luggage storage and free newspapers at your fingertips. The helpful staff has left a lasting impression on previous guests.
Hôtel du Palais de l'Isle offers a fantastic location, putting you just steps from Lake Annecy. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Fellow travelers say great things about the helpful staff.
Languages
Arabic, English, French, Italian, Spanish
At a glance
DONE
Hotel size
34 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:30 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Bar/lounge
Snack bar/deli
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Elevator door width (inches): 28
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 8 for children
Children & extra beds
Rollaway beds are available for EUR 20.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 11 per pet, per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy
Frequently asked questions
Does Hôtel du Palais de l'Isle offer free cancellation for a full refund?
Yes, Hôtel du Palais de l'Isle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel du Palais de l'Isle?
Yes, pets are welcome. There's a charge of EUR 11 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hôtel du Palais de l'Isle?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hôtel du Palais de l'Isle?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
What's the area around Hôtel du Palais de l'Isle like?
Hôtel du Palais de l'Isle is a short 9-minute walk from Annecy Station and 2 minutes' walk from Jardins de I'Europe.
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Hôtel du Palais de l'Isle Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
View
Restaurant
Breakfast
Recommend
Lake
Lobby
Water
What guests liked
Breakfast was a comprehensive and delicious spread with great coffee. (8 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Great central hotel and close to main centre.
Darren
1-night trip
10/10
Nice place. Great location right in the heart of Annecy old town.
Caroline
1-night trip
8/10
The chambard room is too small we took another night in a bigger room. The location of the hotel is great and the staff is very friendly.
Sivan
2-night trip
10/10
Very central location to where I wanted to go.The hotel location felt safe.
ENG KWANG
3-night trip
4/10
There should have been a doubel
Markus
3-night trip
10/10
It’s a great hotel in a great location. The two staff we interacted with were very friendly. The hotel is a bit basic. No frills, but clean and good location in old town.
Phillip
1-night trip
10/10
Great place to stay in Annecy! Close to everything!
Douglas
1-night trip
10/10
Great location and staff
Bradford
1-night trip
10/10
This is a lovely hotel. The staff I interacted with were really friendly and welcoming.
The room was a single room, and was clean with a comfortable bed. The shower was great and towels fluffy. One thing I would say is that the door to the bathroom is clear - not a problem for me as I was alone (and think my room was meant for one). Not sure if other room types have the same set up but may be worth checking as, if you’re sharing a room, depending on who you’re travelling with, this may not be suitable. That isn’t meant as a criticism at all - just think it’s something I would want to know in advance.
The location was perfect as it’s close to the beautiful Lake Annecy, and also close to lots of bars / restaurants nearby. It also felt really safe as a solo female traveller.
Would definitely highly recommend this hotel.
Katie
1-night trip
8/10
Great, basic hotel in a fantastic location right in the old city. The rooms are small and very basic, but no complaints.
Jaime
1-night trip
8/10
Fantastic location. Friendly staff. Lovely room ,comfortable beds . Only downside was a couple of maintenance issues in bathroom that needed attention, something the cleaner should have noticed when cleaning.
Fiona
2-night trip
10/10
Great property location. The staff were all very helpful. Our bathroom could use a better cleaning, but the remainder of the room was fine. We had a great time there.
James
3-night trip
10/10
Great hotel, great location
Verified traveler
2-night trip
10/10
We had a lovely stay! The staff even helped us deliver a speaker that we forgot at the hotel. Would come back!
Ulla
1-night trip
10/10
Amazing location, nice decor if slightly tired in the bathroom. What pushed this stay into 5 star territory was the service. The staff were friendly, attentive and efficient. Special mention goes to the reception team member who looked after us in the breakfast space after we couldn’t find a place for dinner on New Years Eve. He warmed our traitor bought dishes in the microwave, provided a corkscrew and sold us beer. He even selected classy music for the occasion. A potential crisis averted, converted to a memorable, enjoyable night.
Charlotte
2-night trip
10/10
Location and staff was absolutely outstanding. Our family suite was spacious and comfortable for family of 4 with 2 teenagers.
Was pleasantly surprised how quiet it was when windows are closed given we’re at the heart of the pedestrian village.
Breakfast was very good and staff are amazing. Look no further just book this place you will have an enjoyable experience.
Nickie
2-night trip
8/10
Lovely little hotel in the heart of Annecy.
Howard
3-night trip
10/10
Helpful staff, great location
Rachel
2-night trip
10/10
Beautiful property in the heart of old town - the perfect place for your Annecy holiday.
Robert
1-night trip
10/10
Annecy is a fairytale come true, and this centrally located little gem puts you in the middle of everything. Helpful front desk, lovely room, great tub for a soak at the end of the day. Loved our time here.
Maria
3-night trip
6/10
Nice located but some how worn. Nice breakfast.
Knud Erik
1-night trip
10/10
Great location, modern and good customer service.
MARIA FLORENCIA
1-night trip
10/10
Great little hotel and excellent location. Beautiful view over the canal. Big enough room and facilities. Helpful staff. Parking discount very helpful and convenient to hotel. Substantial breakfast. Recommend.
Allan
1-night trip
10/10
It's near the lake and in the centre of everything!
Chong Ping
2-night trip
10/10
In my opinion, Annecy is the most beautiful town in France. The Old Town, the lake, the mountains and the location are spectacular.
Our hotel was in a wonderful location to enjoy all the area has to offer. Such a wonderful experience.
Everyone in the town was eating ice cream. It was amazing to see.
The hotel was very comfortable and the staff was very friendly