2/10
From the start, we had a bad experience with River Bann Retreat. The communication was very poor- I had to chase them to respond to emails and you can’t reach them on the phone. Our main complaint is that Lodge 1 is advertised as a 2 bedroom lodge. It in fact has only 1 bedroom, with a bed and a sofa bed in the living room /kitchen area. Our guests had to go home because it wasn’t as described. The kitchen area is not well equipped. Very defensive staff when our issue was raised about the misrepresentation of the rooms. Do not recommend.
Cliente verificado
Se hospedó 1 noche con familiares