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Sercotel Gran Hotel Conde Duque

4.0 star property
Art Deco hotel with restaurant, near Gran Via

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Experience the vibrant energy of Madrid at Sercotel Gran Hotel Conde Duque, with shopping on site and a salon de te serving local cuisine. Indulge in a rejuvenating massage or explore nearby Royal Palace of Madrid and Puerta del Sol. The hotel's helpful staff have made many guests feel right at home.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • Laundry facilities
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Conference center
  • Business center
  • Meeting rooms
  • Train station pick-up service

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is $119
$131 total
includes taxes & fees
Nov 23 - Nov 24

Why we love this property

Art Deco elegance
Marvel at the Art Deco architecture of this downtown hotel. Its stylish design elements offer a visual feast in the heart of the city center.
Delicious dining options
Experience local cuisine at the restaurant, sip drinks at the bar, or visit the cafe. This hotel offers a tasty buffet breakfast to start the day.
Sleep sanctuary
Premium bedding, down comforters, and memory foam mattresses create dreamy sleep experiences. Pillow menus and blackout drapes seal the deal.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Twin Room (Exterior View)

Classic Twin Room (Exterior View) | Premium bedding, down comforters, memory foam beds, minibar

Classic Twin Room (Exterior View)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Memory foam bed
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Twin Room

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Memory foam bed
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Memory foam bed
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | Premium bedding, down comforters, memory foam beds, minibar

Basic Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Memory foam bed
Premium bedding
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Triple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Pillow menu
Down duvet
Memory foam bed
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Memory foam bed
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Triple Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room (Exterior View)

Classic Room (Exterior View) | Premium bedding, down comforters, memory foam beds, minibar

Classic Room (Exterior View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Memory foam bed
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is $128
$141 total
includes taxes & fees
Nov 30 - Dec 1
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About the neighborhood

Map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015

What's nearby

  • Gran Via - 13 min walk - 1.1 km
  • Royal Palace of Madrid - 3 min drive - 1.8 km
  • Puerta del Sol - 3 min drive - 1.8 km
  • Plaza Mayor - 4 min drive - 2.2 km
  • Bernabéu Stadium - 5 min drive - 3.6 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive
  • Nuevos Ministerios Station - 5 min drive
  • Madrid Recoletos Station - 23 min walk
  • Madrid Principe Pio Station - 27 min walk
  • San Bernardo Station - 3 min walk
  • Quevedo Station - 6 min walk
  • Bilbao Station - 8 min walk
  • Train station pick-up (surcharge)

Restaurants

  • ‪Puntarena - ‬4 min walk
  • ‪Pub Garden - ‬3 min walk
  • ‪Taberna De Súchil - ‬2 min walk
  • ‪Taqueria Puerco - ‬4 min walk
  • ‪Suchil 15 - ‬2 min walk

About this property

Sercotel Gran Hotel Conde Duque

Sercotel Gran Hotel Conde Duque puts you just a 5-minute drive from Gran Via and Royal Palace of Madrid. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. This Art Deco hotel is also within a short drive of Bernabéu Stadium and Plaza Mayor. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: San Bernardo Station is 3 minutes and Quevedo Station is 6 minutes.

At a glance

DONE

Hotel size

    • 141 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 25 per night)
    • Onsite garage
    • Offsite parking within 656 ft (EUR 22 per night); discounts available
DONE

Transfers

    • Train station pick-up*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (97 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1953
  • Safe-deposit box at front desk
  • Library
  • Fitness center
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Salon de te - This tapas bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per day

Parking

  • Self parking costs EUR 25 per night
  • Parking is available nearby and costs EUR 22 per night (656 ft away)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Frequently asked questions

Does Sercotel Gran Hotel Conde Duque offer free cancellation for a full refund?

Yes, Sercotel Gran Hotel Conde Duque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sercotel Gran Hotel Conde Duque?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sercotel Gran Hotel Conde Duque?

Yes. Self parking costs EUR 25 per night.

What are the check-in and check-out times at Sercotel Gran Hotel Conde Duque?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Sercotel Gran Hotel Conde Duque?

No, this hotel doesn't have a casino, but Casino Gran Via (4-min drive) is nearby.

What is there to do at Sercotel Gran Hotel Conde Duque and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Sercotel Gran Hotel Conde Duque?

Yes, salon de te offers local cuisine.

What's the area around Sercotel Gran Hotel Conde Duque like?

Sercotel Gran Hotel Conde Duque is in Chamberí, a short 3-minute walk from San Bernardo Station and 14 minutes' walk from Gran Via.

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Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Restaurant
Breakfast
Luggage
Neighborhoods
Cities
Cafes
Bed

What guests liked

  • Breakfast was great with good variety and fresh options each morning. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Good breakfast. Nice fitnessroom.
Christine Joy, 4-night trip

8/10 Very good

Hotel was clean and staff very nice
Alberto, 1-night trip

10/10 Exceptional

Everything was great!
Preni, 4-night trip

10/10 Exceptional

Convenient location. Friendly staff.
Cherisse, 6-night trip

10/10 Exceptional

Friendly staff.
Dalia, 3-night trip

10/10 Exceptional

The location is fantastic, right across from the plaza and close to the metro station. The room is quite spacious, and the breakfast offers a wide variety of options.
Clara, 2-night trip

10/10 Exceptional

Highly recommend

Had a fantastic time. The AC worked well & kept the room cool. Bed was comfy, shower was straightforward to use. My room was tidied up each day
Nathan, 5-night trip

10/10 Exceptional

Excellent, good location and pricing
claudia, 2-night trip

8/10 Very good

Very good hotel

This hotel is beautiful and very well located, near shops, restaurants, etc. The only reason I don’t give it a five star is because you hear the sound of people walking on the ceiling Also, we came from USA with luggage and they don’t help.
Quisqueya, 7-night trip

6/10 Good

Nice location, bad cleaning conditions
Massimo, 2-night trip

10/10 Exceptional

The room is very spacious, front desk is friendly and helpful. Hotel is conveniently located near metro stop.
Hsien, 2-night trip

10/10 Exceptional

Top Location, friendly and practical.
Maria Elena, 4-night trip

10/10 Exceptional

Long weekend in Madrid

Very nice and quiet hotel in good neighbourhood. Metro station close by so it's easy to travel around the city. Lots of restaurants and cafes at the area. Great hotel in general!
Erkka, 4-night trip

6/10 Good

Im been going to the Conde Duque since year 2000 Great hotel and customer service
Silvia, 3-night trip

10/10 Exceptional

Great hotel, staff and location. The only thing I would change is the availability of iron boards.
Sergio, 4-night trip

10/10 Exceptional

Lovely hotel! Great location. Friendly and helpful staff. I will return.
paula, 4-night trip

6/10 Good

Light sleepers bring ear plugs

My main complaint is the quality of soundproofing room to room. I could hear the next rooms guests talking. Definitely hear their coughing. I knew when they used the toilet. Other than that it was reasonable value for money. On a quiet square but close to everything.
View from window.
Room
Stephen, 5-night trip

10/10 Exceptional

My stay at Sercotel was good. The hotel is in a very nice area and convenient to the Metro. The bathroom/shower needs to be updated, but was fine. The air conditioner worked perfectly which is important to me! And the breakfast was great -- lots of fresh fruit!
Alissa, 3-night trip

10/10 Exceptional

Excellent staff, very helpful, great hotel, very comfortable, exceedingly clean and includes good facilities: from a library to a well-appointed gym. Situated on a quiet square about three minutes walk from a metro stop and several buses. Highly recommended
William, 2-night trip

8/10 Very good

Great place overall, but the internet was quite sloppy!
Muhammad, 4-night trip

4/10 Fair

It was a very nice hotel, location and cleanliness where just great. Housekeeping just lovely! Just one of the front desk ladies embarrassed me in front of other costumers. She was not showing discretion at all, she asked him me if the guy I was with was gonna sleep with me, knowing the room reservation was made only for one person, he was my best friend husband who very nicely offered himself to give me a city tour. She made things super awkward. Don’t think they comment was necessary.
Fatima Saucedo, 7-night trip

10/10 Exceptional

I would definitely stay at this hotel again. My room was on the first floor near the restaurant and elevators (not recommended). No view of the city from my room, but it had large window for natural light. It was a small room with two twin beds just as I asked. It was a bit noisy in the hallway for my preference, but the room had all that I needed. The blackout curtains and decent blow dryer were a plus. Taxi was called by hotel and arrived in minutes. Staff were pleasant and helpful, no hassles. Two small bottles of water were offered in room at arrival but not replenished during my weeklong stay. I didn’t ask for more. Location was close to shops, bakery, small grocery store, cafes and the metro! I felt safe walking alone late at night. If one has younger kids the park across the street is lovely. Great overall! Thank you Gran Conde Duque.
Rosanna, 4-night trip

10/10 Exceptional

Très propre
Enrica, 5-night trip

4/10 Fair

Struttura datata, concepita come hotel di alto livello dal gusto classico, oggi gestita al risparmio. Molto scarso il servizio, in particolare alla reception, dove è presente un solo impiegato a turno, con tempi d'attesa lunghissimi. Camere di dimensioni medie, generalmente ben tenute. Colazione discreta, nella media della categoria. Pessima la palestra, piccola e data in gestione a personal trainer privati che la occupano costantemente (e rumorosamente) rendendola praticamente inutilizzabile. Punto di forza, la posizione in zona tranquilla, ber servita, lievemente defilata dal centro, che si raggiunge in 20 minuti di cammino.
Christian, 1-night trip

10/10 Exceptional

Excellent hotel, service is good
Girlie, 1-night trip