The merchant grossly misrepresented the safety, cleanliness, and privacy of the property. I booked a 13-night stay for my employee. Upon arrival, the property presented severe health, safety, and privacy violations. My employee felt unsafe and checked out early after 3 nights. I immediately contacted the merchant to notify them of the emergency checkout, detailed the health/safety failures, and requested a refund for the remaining 10 unused nights. The merchant has refused to issue a refund. The listing promised a "private washroom." In reality, the washroom was located across a public hallway and was actively being used by other unknown individuals. The bedroom door has gaps at both the top and the bottom so massive that individuals in the public hallway can look directly into the room. This represents a critical failure to provide a secure or safe environment. The front door molding is peeling and covered in visible black mold. The shower was heavily covered in soap scum and grime upon arrival. The mattress is heavily worn and degraded. The showerhead is broken/unadjustable, pinned tightly against the wall, making the shower unusable. AVOID AT ALL COSTS.