I booked 2 days because of *indoor* pool - we arrive, it's empty.
Elevator inoperable. We get to 1st floor room, found door propped open by folded washcloth jammed in top. Visible paper bits on the floor by where the trashcan should've been but it was sitting up on the desk?
Bed 1- SO bumpy, lumpy & squeaky, I wondered if it was even intact! Pillows are all cut in half, filled with chunks with such lack of proper support made breathing difficult, **so no rest to actually be had here**
Around 4am I requested another room hoping for rest, never asked for refund, only to pay more- was denied because of time of night?
Left early, lost $ = FAIL